Good Advice Essay

will use is Tesco and how they satisfy their customers. Tesco is a multinational company which sells items at their stores to gain a profit, they have a website and additional things informing people of what Tesco has to offer such as them offering advice to customers and listening to their suggestions to enhance their service. Tesco is one of the many multinational businesses which have went far but there is a lot more than what you think about Tesco, some may think it’s just a store, no big deal

Questions based on results from survey: Question 1 What customer service problems did you identify from the survey results? Some of the customer service problem identified from the survey was: - Staff friendliness was below 4 for 90% of the survey results that were complete. Suggesting by the comment box, students said that many employers were rude and being rude to customers when taking orders and delivering, no respect for customers, but not all stores were like this. - Another student commented

The main objective of nicola is to find the balance between customer service and resource utilization, so at nice framing ,in order to meet the demands of the customer and able to satisfy their needs ,it was necessary to have a good levels of finished stock . This actually meant that Nicola needed to have enough raw materials at all times. Thus availability of a wide variety of stock meant that she actually have an edge over its competitors. In order to use her resources , she used to make little

Firstly, maintaining good quality customer service is that it maintains customer loyalty. As a result, the customer/ member of this golf club are likely to stay at this club instead of going to other clubs in the county. Furthermore, they are likely to build good relationships with the business and could feel bad if they don’t regularly attend the business. Therefore, when the customer is happy with the service being offered, they will stick with the business and will not shift to competitors. This

Almost 7 in 10 (69%) clients with a strong association with their veterinarian said they follow suggestions of their veterinarian. Interestingly, canine owners with a partnership with their veterinarian were significantly more inclined to follow the advice (84%) of their veterinarian, versus those clients that lack a strong relationship (48%).

The behavior intention As report by Nyadzayo and Khajehzadeh (2016), when the company develop their product and maintain their quality, then the customer will be loyalty and know more about the product and the company. In addition, customer who has good experience of the performance of product and service they will be more loyalty. In definition, loyalty is faithfulness to commit for long or short term that the vision in the organization for product and service to maintain high quality and development

Question 3 If my organisation is purchasing paper, I would prefer a direct purchase from retail outlets. Question 4 I would prefer receive handling goods and receive a check of good receipt. In fact, this approval process will avoid the risk of paying for goods that could be damaged if not checked. Question 5 When you receive the goods you

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BTEC Unit 4: Principles of Customer Service M1 task: Compare how two selected businesses satisfy customers Paragraph 1 - Introduction – Customer satisfaction is when a company tries their best to satisfy customers, for instance: a customer wants an item to be sold in the store so they ask the company if they can put it on the shelves and they actually do it which is listening to a customer and satisfying them with hopes that this will gain them more customers, a better reputation and keep the

satisfaction refers to the feeling of gratitude a customer or client gets after purchasing goods or services from a particular firm. Every business must have its tactics to ensure that their customers are contented with the type of service offered or the goods sold and as such will come back anytime when in need of the same type of goods or service. To ensure proper customer satisfaction, the staff must practice good customer engagement. Customer engagement is relationship and connection the workforce