L3- HSC Technical Certificate unit worksheet
Unit 206 – Understand the role of the social care worker
The numbers in the bracket after each question relate to the assessment criteria in the standards
1. Explain how a working relationship is different from a personal relationship (1.1.1)
A working relationship is where you are placed with other people and work as part of a team, where each individual is working following professional codes of practise, towards the achievement of shared aims and objectives. You do not necessarily have to like the people you work with but you need to keep personal opinions and feelings to yourself. Mutual respect and understanding is a key factor in developing a good working relationship.
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5. Explain the importance of full and up-to-date details of agreed ways of working (2.2.3) It’s important so that care homes or environments are run in accordance with legislations. So staff adhere to agreed standards and regulations at all times. It also means that service users will not be put at any risk.
6. Explain why it is important to work in partnership with others (3.3.1)
It’s important to form professional relationships with team members, colleagues, other professionals as well as individuals and their families in order to promote effective communication and effective ways of sharing accurate information. It will help to give service users the best possible care as everyone will be clear on each service user’s needs, wishes and preferences
7. Identify ways of working that can help improve partnership working (3.3.2)
We can improve partnership working through effective communication and information sharing. By working as a team and having regular staff meetings, with colleagues and other health care professionals.
8. Identify skills and approaches needed for resolving conflicts (3.3.3)
You should try to handle conflict situations by remaining calm, ending the conflict before it escalates and remaining respectful of others. You should try to demonstrate active listening and discuss the situation in a calm and rational manner to try and resolve the conflict.
9. Explain
A large body of experience and research provides clear evidence about many of the key determinants of successful partnerships. The focus is to achieve better outcomes through improved service delivery. Partnership working has come a long way in recent years. There is now a consensus that effective partnership working is essential in order to design, develop and deliver personal services for those requiring support and assistance to optimise their independence and happiness. The most important features of an effective partnership are engaging the right people and ensuring they function as a genuine team.
1. Understand how to manage disciplinary processes in relation to health and social care or children and young people's settings
2.3 Explain the importance of full and up to date details of agreed ways of
I have a close working relationship with colleagues I ensure they feel I am approachable and that they can approach me with any problems. I also ensure colleaugues feel supported by myself and can ask me for help and advice if they need it. I treat my colleagues with respect as do they me and do not judge them on their opions should they differ from my own. My working relationship with colleagues is always professional and we do not let our personal lifes conflict with our working lives.
I am going to be looking at and discussing how to improve on my own and team practice. Within this, I will be discussing why it is important to continue with my professional development and why team work is important in schools. I will also be describing why it is important to be respectful of the skills and expertise that others can bring to the team.
working in the care environment we must ensure safe and good practise is provided. We are influenced and have such provides to help us gain knowledge such as national factors such as; codes of practise, national occupational standards, legislations and government initiatives. Working in the care environment it is an legal requirement to have an inspection every now and then, which must meet agreed national standards. If not, to result in the home being shut down. Also, the ways of working are set out in legislation and government papers. Every nursing home will have there own policy and procedures which you are able to read for guidance. Also caring and providing for people it is important we behave in a professional manner.
3. Some milk and eggs- With making sure that my individual has some milk and egg in her diet which will make sure that her bones and teeth are getting strong and her body is not getting weaker.
OUTCOME 1 Understand the legislation and policies that support the human rights and inclusion of individuals with learning disabilities.
A practical exercise is an option to allow those who do not perform well in traditional interviews to demonstrate that they do have the skills required to do the job role, for example if no mention is made of excellent verbal communication skills as an essential requirement of the job but accurate data entry skills are then this can be demonstrated using an exercise whilst taking account of the candidates limitations in the former aspect.
3. Explain how to fulfil own responsibilities to colleagues through responsible, constructive and co-operative team working
Colleagues are not the only people who can benefit from working in a partnership with, however the families of clients, clients themselves, doctors, nurses, occupational therapists, social workers and a multitude of other health care workers and professionals. These people may be able to help give you useful information and help you in your job, supporting you with any problems you might have, or even just reinforcing your own capabilities. If there are difficulties in communicating with a client you can suggest methods to
It is important that there are mechanisms in place to support the exchange of information on effective working practice
Partnership is when two or more organisations work together, showing cooperation and collaboration. This can provide better care and support for service users. For example, different funds working together, instead of working individually and stressing. Another example, a social worker and the health visitor will need to work together, share ideas and use different skills to develop a support plan that will benefit children and families. This also promotes multi-disciplinary working. Partnership thus can reduce conflicts and enhance team working skills as professionals can work together, sharing responsibilities and ensuring need led approaches are met and set. This can be done by reviewing care plans and offering support.
3.9) Minutes are a document produce to explain and refer back to exactly happened in the meeting. So it should have a record of discussions and actions and also minutes are to be written in complete sentences and in sufficient detail, this is so that any reader who was not present in the meeting is able
How do you respond to conflict? The author did a video project on the Vietnam War. While researching, she realized that humans are always in a state of conflict. The best ways to respond to conflict is to communicate, compromise, and to have a positive attitude.