Advantages [edit] Convenience Online stores are usually available 24 hours a day, and many consumers have Internet access both at work and at home. Other establishments such as internet cafes and schools provide access as well. A visit to a conventional retail store requires travel and must take place during business hours. In the event of a problem with the item – it is not what the consumer ordered, or it is not what they expected – consumers are concerned with the ease with which they can return an item for the correct one or for a refund. Consumers may need to contact the retailer, visit the post office and pay return shipping, and then wait for a replacement or refund. Some online companies have more generous return policies to …show more content…
states to require disclosure to consumers when this happens. Computer security has thus become a major concern for merchants and e-commerce service providers, who deploy countermeasures such as firewalls and anti-virus software to protect their networks. Phishing is another danger, where consumers are fooled into thinking they are dealing with a reputable retailer, when they have actually been manipulated into feeding private information to a system operated by a malicious party. Denial of service attacks are a minor risk for merchants, as are server and network outages. Quality seals can be placed on the Shop web page if it has undergone an independent assessment and meets all requirements of the company issuing the seal. The purpose of these seals is to increase the confidence of the online shoppers; the existence of many different seals, or seals unfamiliar to consumers, may foil this effort to a certain extent. A number of resources offer advice on how consumers can protect themselves when using online retailer services. These include: • Sticking with known stores, or attempting to find independent consumer reviews of their experiences; also ensuring that there is comprehensive contact information on the website before using the service, and noting if the retailer has enrolled in industry oversight programs such as trust mark or trust seal. • Before buying from a new company, evaluate the website by considering issues such as: the professionalism and
It is a concern that people will want a proper convenience you will find through a suitable process you are to judge as you acquire coupons you can purchase with online and ease of use that builds confidence through those who are regular purchasers on the online web store as you can be confident in making useful searching strategies tried and there is an imperative understanding as a
Information gathered to conduct this research came from a variety of websites such as, the Express website, and other websites that leak information about the company and they’re well doing in the retail industry. The five main topics that will be discussed in this
believe Safety is the most important need in term of shopping online is that people are afraid of
Many people are moving from physical stores to purchasing merchandise and services on the Internet. Today,
One of the opportunities we have in today’s world is whether to buy online or go to a brick and mortar store to do our purchasing. The two offer great sales and promotions along with selections from which we can choose. As online shopping and brick and mortar may seem similar; however, both differ in pricing, convenience and selection.
As a business they need to make sure they are always trading safely and legally not only is this a requirement by law but it also ensures they are up to date with polices and procedure and staff training is always up to date this making the shopping experience for the customer easier and therefore helping sales. There are also many social factors that can affect the retailer in the current environment this can vary from social network sight to social occasions a lot of business the retailer will get is by word of mouth good or bad reviews online or form other people will always affect the retailer sometimes for the better sometimes for the worse it is how M&S responds to the feedback that will ultimately effect the retailer, everyone will have a bad experience with a business but it’s how that is handled that will determine whether the customer will return or not thus effecting the
The pretense that you can make known on an online web store that you will be confident of getting a sure shot solution possible to be made as you screen online use you would want to be part of as you can ponder about with an incessant need for coupons that you will avail form the web and stores such as Target.com is what is the crux of all stores available online through the internet.
As an essential element which you would require attainment of with an online use of this store and buying of various deals as an essential need you would want to make known and get a possible value which you can trust in most situations where there is need of a controlled cost procurement.
Online shopping and in- store shopping are different in various ways. Online shopping has become an increasingly common staple of life in the 21st century. It is popularity can be credited to the fact that convenience highly valued in our world today. Online shopping is most convenient for individuals that don’t have time to go to the store. If you’re busy with an online job or online classes then online shopping can sometimes be more convenient. It’s also convenient since you don’t have to drive, catch the bus, wait in a long line, or deal with not being able to find item. All you have to do is type in the item you are looking for and it’s there. Once you find the item, you can order it anytime because online stores never close.
Convenience has been the deciding factor for the survival of online retail for the past couple of years. Whether it is the convenience of time or just simply having the luxury of items being shipped to any location, online shopping has become very popular. In Computer Weekly’s article “Are Bricks-and-Mortar stores the Next Step for Online Retail?” Clare McDonald discusses the future of online retail and the future for retail and small businesses. Agreeing with Miya Knights an IDC analyst,
Nowadays organizations online need to ensure their client's information. If not individual data along with credit card numbers can fall into the wrong hands and we know what will happen at that point. This is one of the issues with online retailers but another is when the retailers sell their client's information. If this is done, then the client will have an issue with who gets their personal information and can be annoyed by the organizations that get their data. Generally, third party organizations are the ones purchasing this data. This can be a scary issue because many individuals are purchasing item online and this increases the risk of their data being sold. The data can go to third parties or into the wrong hands and this is
Weaknesses – no face-to-face customer contact, buying based upon a picture, cannot put on a product, shipping risk
Here is what I recommend few points that you should consider while you shop online,
Thesis: Online shopping is better than in-store one and will have more customers in the
Unlike normal stores, online stores can remain opened twenty-four hours a day, seven days a week. Which makes it a lot more convenient for any customers who wish to purchase something whenever is most convenient for them.