AMERITECH IN THE PHILIPPINES: FAILURE TO ADJUST TO FILIPINO CULTURAL NORMS?
Synthesis:
AmeriTech is an American company which decided to outsource their manufacturing division to the Philippines in order to reduce labor cost and restore of their competitive edge due to their rival companies outsourcing from other Asian countries as well. Bill Dawson was assigned as the plant manager and a Filipino DLSU MBA Graduate was hired to be his assistant. The purpose of his assistant was to bridge the gap of culture. However, the assistant is a Manileno while the workforce is Cebuanos; this resulted in another sub-culture gap. Productivity of the plant was decreasing over time and Bill’s decisions are antagonistic in the point of view of the
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In addition, the application of the theory to the case would motivate and encourage the workers to participate in the decision making and cooperate in solving the company’s problem. It focuses on group efficacy which would generally apply to AmeriTech’s female employees. It also highlights Organizational Citizenship Behavior (OCB) wherein the person would be motivated to not only focus on his work but also to help his colleagues to the benefit of the company. Employees of AmeriTech need to be encouraged to collaboratively aim for their purpose of reaching their productivity goal. However, the application of this theory also acknowledges that there are other goals that are needed to be set such as “nonfinancial elements” of the company. With this, Balanced Scorecard can also be used as a tool in measuring the financial goals as well as the nonfinancial goals that are important to the company.
III. Value Chain framework
Also the Value Chain framework for productivity can be applied by AmeriTech in the sense that they have to effectively convert their inputs into viable outputs.
Alternative Courses of Action:
A. Create an action plan with the following steps:
1. Understand and embrace the local culture
2. Implement a motivational incentive scheme
3. With the newly motivated employees, improve the productivity of the plant
PROS:
1. Workers will become adjusted to their boss
2. Motivated employees tend to be more
In order for a firm to create competitive advantage, it needs to create a set of activites that can deliver value to the specific product and services it offers to its customers. To start talking about my life as a “value chain”, I may need to compare it to a specific product”. This is going to take precedence both in my personal life and professional life.
John Molson School of Business Department of Management Comm 222: Organizational Behaviour and Theory Winter 2013 General Information Comm 222 Section E Class times: Monday & Wednesday 8:45 – 10:00 Class location: MB 3.430 Credits: 3 Instructor:
Pt. has been participating in the AMS program since 6/17/14. As the Pt. has participated in the AMS Program, he has maintained his full commitment to abstinence and his last 34 UDS results indicated no evidence of ongoing opiate abuse. Pt. demonstrated treatment maturity and high sense of responsibility by reporting weekly to receive health sustaining medication services, achieving dosing stabilization, sustaining pattern of abstinence, supporting his family. Patient remains an active participant in group discussion and has found the birth of his new daughter an intrinsic motivator for sustained recovery plan. He maintains a 0 balance and remains off of administrative taper for financial non-compliance. Pt. has been able to maintain full-time
Pt. has been in the AMS program for 2 years. Pt. has made no progress in achieving her goal of becoming abstinent from all illicit substance use over the last quarter, as evidenced by her positive UDS for crack cocaine. Pt. is attending daily for her dose. Counselor advised Pt. to speak to nursing staff or this writer if she feels her dose needs to be changed. Pt. has shown no effort to attend AMS groups or show up her individual session. Pt. continues to maintain deficit with TX payments, Counselor will continue to monitor UDS, discuss thought processes that lead to continued using of drugs this past quarter and work on developing seeing herself as having a desire to work on recovery. Pt. reports she is struggling with anxiety and physical
Company stood to lose reputation and its manufacturing license. There could be damaging legal notices and lawsuits which can harm the company for some time.
The value chain is one of the critical elements of a company’s strategy in today’s competitive world, because company’s profit depends on how the successful and efficient it runs its operations and how the end product appeals to the customers at a price that covers all the expenses of the company.
The value chain is one of the critical elements of a company’s strategy in today’s competitive world, because company’s profit depends on how the successful and efficient it runs its operations and how the end product appeals to the customers at a price that covers all the expenses of the company.
If everyone worked equally aiming towards the same goal, the employees will be satisfied with their job and in turn the customers will be happy with the service they received. Laura L. Paglis and Stephen G. Green states in the article, “Leadership Self-Efficacy and Managers ' Motivation for Leading Change” that leadership efficacy helps in building the relationship of the manager with the employees, gaining their commitment to the organization to change goals that have been set, and overcome any problems that they face along the way. It has been found that managers with higher self-efficacy are more likely to initiate efforts into achieving the set goals for the organization (Paglis et al, 2002).
In the event that we take a gander at figure one on the past page, we can see this by analyzing an artist's delineation of offshore outsourcing. This astute representation proposes that if an organization does not utilize offshore outsourcing that organization may fall flat. This is noted by the exemplified manufacturing plant holding a sign that says, "China or forgets about it." Pepito composers that some say outsourcing helps organizations
Since a common goal of business is to achieve sustained high level of performance, it is important for companies to pay close attention to its employee’s mindset, and conduct the best way to motivate them. There are several factors that can affect employee performance such as goal setting, possible opportunities, working condition and reward system (Whetten & Cameron, 2005, p. 24).
a. How can the company's value-chain activities be better linked to create value for the
The case study “Equity of Demand: The NETFLIX Approach to Compensation” includes information regarding the company, named Netflix. The case study provides useful information regarding the organizational culture of Netflix. The case is usually associated with the practices of Human Resource Management. It shows how organizations like Netflix can come up with different strategies in order better keep the employees motivated and directed towards goal achieving behavior. It is extremely important for organizations running around the globe to find ways of keeping employees motivated and satisfied in order to increase employees’ productivity. Employees can be seen as backbone for any type of organization running around the globe. It is because the productivity of employees is directly related with the productivity of an organization. The better the employees perform the better the organization would be in terms of customer satisfaction, brand awareness, customer loyalty, profitability and so on so forth. Normally, organizations have different compensation plans to pay the employees for their efforts they make. For instance; some organizations would use money as a source of motivating employees. Such organizations will pay high amount
U.S. Semiconductor, a semiconductor manufacturer decided to expand their business to UK market in 1980. Their new business plan needed specialized technical support facility in UK. In order to minimize the equity investment, they decided to fund their assets mostly with debt. As Semiconductor owned subsidiaries, which spread all over the world, they face great exchange risk. Besides, instead of building a production department in UK, Semiconductor kept producing their products domestically and delivered them to UK by plane. British firms also confronted exchange risk due to the difference between import costs and sales revenues. This case mainly involves the discussion on the method of debt funding.
The value chain analysis (shown in appendix) was also generated by Michael Porter. This model is referred to “identifying ways to increase the efficiency of the chain” (Investopedia, n.d.). Furthermore, the overall objective is to produce maximum value with minimum total cost and establish a competitive advantage.
Organizational behavior is the behavior of individuals, either one or a group. It is not the behavior of an organization, but rather the behavior of the people in an organization. This can be anywhere from a family at home to a church to a work group within a company. Some of the challenges that make behaviors challenging in today’s workplace are high performance, ethical behavior, productivity improvement, technology utilization, quality, diversity, work-life balance, and the global economy, (Schermerhorn, 2003, P. 1).