THE ROYAL MAIL AND ITS HUMAN RESOURCE MANAGEMENT STRATEGY AND POLICIES
The essay is about the Universal postal firm in United Kingdom named the “Royal Mail” and its Human Resource Management Strategy and policies from 2005-2010. The essay starts with an Introduction and includes certain other factors which are mentioned below including its Competition, credit crunch and the measures taken by the Royal Mail to face all these Obstacles.
Introduction:-
Royal mail is the United Kingdom 's national postal service which was established in 1516 by Henry VIII and was made available to the public in 1635 by Charles I. The GPO was Officially established by Charles II in 1660. Presently the Royal mail is having its operations all over UK
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With their Corporate responsibility in mind Royal Mail wishes to be different from its competitors on the basis of price and quality of the service provided.
Royal mail had created their corporate strategy by taking into consideration of their Organizational objectives and their achievement. It is in the Functional level the Human Resource Strategies arrives. 4.Human Resource strategy (Definition):- According to “ Lundy and cowling” (1998,p16), strategy is: “ The art of war, generalship, especially the art of directing military movements so as to secure the most advantageous positions and combination of forces.” The Human Resource Management team in the Royal Mail directs the workers by motivating them and providing them proper training in order to achieve the Organizational goals and to get a competitive advantage over its rivals. The term Human Resource Strategy is well defined as - “Human Resource management (HRM) is a strategic approach to managing employment relations which emphasises that leverage people 's capabilities is critical to achieving sustainable competitive advantage, this being achieved through a distinctive set of integrated employment policies, programmes and practices.” [ Bratton and Gold,4e,p3]
5.The Human Resource Management Strategy and Policies between 2005 – 2010:-
Human Resource Management forms the most important function in an Organization as
If I were the current CEO for the United States Postal Service, I would be gravely concerned about the future of my business, as it has recently taken a steep plummet from its success and popularity in the 19th and 20th centuries. The USPS is now faced with the decision to renovate itself due to the extreme loss of business as technology takes over the 21st Century. Some say that the USPS should be entirely reconstructed because the business is only headed further downhill, while others say that paper mail is still very practical, more so than e-mail, and we must each write more letters to do our part in reviving the business to profitability again. Because the USPS has been such a vital part of our country through
Q1. How and why has the express mail industry structure evolved in recent years? How have the changes affected small competitors?
For over two centuries, people relied on the United States Postal Service (USPS) as a way to receive their letter and packages from people around the country. It is their only way where a person can obtain a parcel when there are no technologies to assist them. Nowadays, in the modern world, there are different kinds of ways where one can receive a package or a letter, from an email or other companies. This results in the USPS decreasing its values. In order for the USPS to keep up with the fast-paced society, it should consider changing their ways of working.
The United States Postal Service (USPS) is an independent agency of the United States government responsible for providing mail service in the United States. It is one of the few government agencies explicitly authorized by the United States Constitution. Within the United States, it is commonly referred to as the "Post Office", "Postal Service", or "U.S. Mail". Employing 656,000 workers and 260,000 vehicles, it is the second-largest civilian employer in the United States and the operator of the largest civilian vehicle fleet in the world. The USPS is obligated to serve all Americans, regardless of geography, at uniform price and quality. Conversely, it has exclusive access to U.S. mail boxes and non-urgent letters. It
Individual citizens: The USPS has the first class mail and standard mail that the citizens can use to use to send personal cards, letters, bill payments, etc. Basically anything that is less than 13 ounces can be sent through first class, and is delivered within 2 to 3 days in the contiguous states. First class mail is sealed and protected, while standard mailed is not (standard mail may also receive deferred handling but
The United States Postal Service is a natural monopoly in the delivery of first class mail, as the 1970 Postal Reorganization Act prevents any other firms from delivering letter mail (Jaag, 2014). The reason for this was to allow one firm to specialize in mail delivery; therefore being the most efficient way to ensure the rest of the country received their mail on time. After all, receiving mail in a timely manner is critical for society to function. Imagine if everyone received their bills and letters weeks late? However, the USPS has begun to face a dilemma in recent years, in that it is seeing a sharp decline in revenue (Carbaugh, 2011). Not only is this bad for the postal service, but consumers will suffer as well because the postal
The United States Postal Service has been struggling for due to the competition that is available for people to send their packages through other companies. Although, the revenue may have increased the financial state of the postal service is still at a significant lost. USPS needs to make changes in order to be better equipped to make important decisions and adjust practices to meet the demands of competition. The postal service can increase their profits by changing the organizational structure, performance appraisal and the organizational design.
Over the past 400 years the way that people connect with one another has evolved from telegrams, telegraphs, letters, telephones, e-mail, and even social media websites. Although all of these changes have taken place, one thing still remains the same, the need for the United States Postal Service. In the early 1600’s colonies relied on friends, merchants, Native Americans, and even slaves to deliver their messages from town to town. In 1639 the first postal organization came to town. Local authorities operated these postal routes throughout the colonies, with taverns and other places of businesses serving as repositories. It wasn’t until the late 1600’s that the first Postal office was established. Over
Royal Mail is a big company in United Kingdom concerning the postal service, which have been established in 1516 and operated by government through 497 years. Royal Mail has been a public service, operating as a government department or public corporation. However, following the Postal Services Act 2011, a majority of the shares in Royal Mail were floated on the London Stock Exchange on 15 October 2013. There are a majority of debates concerning benefits of this privatisation. There are debates is it better to vary strategy to private sector; it means privatisation of the business, or on the other hand it could be changed to public sector, generally - flotation.
On January 1, 2006, the postal service in the UK underwent a deregulation where the Royal Mail essentially lost hold of their monopoly on the UK’s postal service. With this development, any licensed operator became eligible for offering the service of delivering mail throughout the UK (BBC Business 2005). In due course, UK Mail became a primary competitor for Royal Mail within the postal service industry. However, recent developments involving a takeover by Deutsche Post AG have changed the playing field again for both UK Mail and Royal Mail, with one company experiencing relief from the developments and the other experiencing fear.
Schuler and Jackson (1987) propose the model of Human Resource Management as the business strategic policies and practices of the organization. This framework is to achieving competitive advantage in different industry condition. They argue for fit in different industry condition and business strategic. It includes innovation, quality enhancement and cost reduction. This business strategic associated with particular employee role behaviors and HRM policies and practices.
The practise of Human Resources is moving from the traditional forms of managing people to a more strategic form whereby the Human Resources function is closely linked with organisational performance and success. This strategic form of human resources has increased the need for the Human Resource professional to understand the linkages between Corporate Strategy, Human Resource Strategy and Employee Integration.
Theme to consider: What is strategically managing human resources? How do we distinguish it from ‘plain HR’?
Team B has decided to do our paper on the United States Postal Service. The reason for this is that this service utilizes each of the functions such as globalization, the newest technology, the best innovations, and diversity and ethics combined all in one great service we each use on a daily basis in one way or another. During the reading of this paper, one will find that the following has been researched and discussed: the explanation of the four functions of management, also how the following factors affect the four functions of management: Globalization, Technology, Innovation, Diversity, and Ethics. As we look at these factors, we will learn how the Postal Service gets the mail from point
As human resource (HR) management started to replace personnel management to become one of the important inter-functions of the organization, some people may question what make this subcategory of management has important impact on the operation of organisation. Then started to research the strategic value of human resources. Hendry and Pettgrew (1986, cited in Storey, 2007) define that strategic human resource management (SHRM) is a usage of planning consistent HR practices or policies that align with strategy of the organisations to create sustainable competitive advantages (SCA). There are three main approaches in SHRM, which are the best practice (universalist), the best-fit (contingency) and the resource-based. Below this article will briefly introduces theses three approaches, and critically analyse the limitation of these approaches.