Analysis of Staples CSR Programs

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Corporate Social Responsibility at Staples, Inc., Introduction The long-held belief that a business exists for the only purpose of generating profits for shareholders is quickly going by the wayside, as it becomes increasingly evident how much of an impact organizations have on communities and society. The ability of any enterprise to balance the ethical and economic factors and their respective agendas to joint fulfillment is the foundation of highly profitable and sustainable business for the long-term (Robert, Kodua, 2012). Staples, Inc., has one of the most advanced Corporate Social Responsibility (CSR) programs in the retailing industry today. The Soul Program at Staples is based on a foundation of four pillars which include Community, Diversity, Ethics and Environment. Staples has taken these four foundational elements and successfully integrated them into the culture of their corporation, transforming them into a long-term competitive advantage (Field, 2009). The idealized state of CSR Programs is to provide an agile, intelligent framework for integrating economic- and ethically driven programs effective (Robert, Kodua, 2012). Staples has done this by creating a culture of accountability, one that is defined by scorecards that measure highly specific objectives in each of these four pillar areas, in addition to benchmarking the company's own performance at diversity program attainment, training, and a continual focus on attaining higher levels of delivered value
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