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Assignment 1

Good Essays

Access to services such as a day centre can support the additional needs of an individual with multiple conditions and/or disabilities. We have a customer with very painful legs, they swell easily and she can only walk very small distances. At the day centre, she can participate in a Pilates class specifically for people in a wheelchair this is inclusive to her needs and enables her to participate in exercises suited specifically to her needs that will help to improve the physical strength in her legs. Similarly, we have a customer with MS, she attends daycentre on a weekly basis, because of attending daycentre she is currently on a waiting list to attend physiotherapy specifically for customers with MS.
Schemes such as the Good Neighbour …show more content…

They may have information or ideas that is required to be able to fully support the customer.
Within our service there are several things that we can do and have done to support an individual to engage in activities to ensure they do not miss out due to their multiple condition and/or ability.
Firstly, we encourage and prompt individuals to ensure that any aids they use such as hearing or visual aids.
Secondly, we have a customer who is partially sighted. She enjoys bingo but often does not attend because she struggles to see, to encourage her to participate in this activity we ordered large square bingo books which she now finds easier to see and as a result she attends regularly.
Again, we have another customer who enjoys playing bingo but due to his learning difficulties he struggles to keep up with the pace, first we tried slowing down but he still experienced difficulties. With the customers permission, we therefore contacted a local scheme called the Good Neighbour’s, that befriend the elderly, disabled or people who feel socially isolated. Because of this, we contact them monthly, when we know when bingo is and a volunteer will come along and support the customer to ensure that he can participate.
A final example comes from a customer with Multiple Sclerosis, she goes to day centre but there are going to be some changes and they are stopping the transport. She was concerned about how she was going to get there as

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