Autozone.com: Case Study

684 Words Jan 12th, 2018 3 Pages
You are the owner of a 100 employee retail dry goods store. You are located in a town where the major employer is an automotive support industry who has just announced that they are relocating their facility to Mexico. Analyze the challenges facing your company using OD principle. How would you apply OD principles in order to ensure the continued operation of your business?
The case in question is AutoZone. As AutoZone.com remarks:
"AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 4,800 stores in the US, Puerto Rico, and Mexico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories." (http://phx.corporate-ir.net/phoenix.zhtml?c=76792&p=irol-irhome)
AutoZone seems to be doing well: "Since opening its first store in Forrest City, Ark. on July 4, 1979, the company has joined the New York Stock Exchange (NYSE: AZO) and earned a spot in the Fortune 500" (ibid). However, given its vast quantity of stores and given the fact that it is situated in three different countries; the company must be facing huge organizational development (OD) challenges. These include communication between each of the centers and sites, satisfying their customers on time and meeting their customers' specifications, monitoring suppliers and quality of goods as well…

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