Real World Application of OD Principles. You are the owner of a 100 employee retail dry goods store. You are located in a town where the major employer is an automotive support industry who has just announced that they are relocating their facility to Mexico. Analyze the challenges facing your company using OD principle. How would you apply OD principles in order to ensure the continued operation of your business? The case in question is AutoZone. As AutoZone.com remarks: "AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 4,800 stores in the US, Puerto Rico, and Mexico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories." (http://phx.corporate-ir.net/phoenix.zhtml?c=76792&p=irol-irhome) AutoZone seems to be doing well: "Since opening its first store in Forrest City, Ark. on July 4, 1979, the company has joined the New York Stock Exchange (NYSE: AZO) and earned a spot in the Fortune 500" (ibid). However, given its vast quantity of stores and given the fact that it is situated in three different countries; the company must be facing huge organizational development (OD) challenges. These include communication between each of the centers and sites, satisfying their customers on time and meeting their customers' specifications, monitoring suppliers and quality of goods as well
The organization prides itself on being the first choice for DIY consumers. Making DIY consumers their target audiences as allowed AutoZone to grow to 4,400 retail auto parts stores within the United States and Puerto Rico and an additional 250 locations in Mexico (Parnell, 2014). While the organization is the industry leader, its competitors are also huge corporations and neither of them appear to be slowing down, this includes AutoZone. AutoZone has implemented an internal growth strategy that involves expanding and opening up to 200 more locations per year (Parnell, 2014). While AutoZone has acquired several companies and risen over its competitors, it is important that the organization remain focused on maintaining its #1 spot through internal growth
United Services Automotive Association (USAA) is one of the largest diversified financial services companies in the United States, with close to $75 billion in assets under management. One reason for its success is the use of IT to lower costs and improve customer service. USAA operates one of the most advanced and successful information systems in the world. It communicates with its widely scattered customers, mostly military
I was dispatched to O'Reilly Auto Parts, 600 E Ridge Rd, in reference to a white
As AutoZone increasingly establishes more international growth, they will continue to maintain their culture as a company that places the customer first. AutoZone continues to follow and adapt to new customer trends as well as adopting new annual themes that facilitate and promote further success and increased diversity. According to Rhodes, “As we have learned from our predecessors, by taking care of the customer, they will give us many more reasons why they shop with us than we could ever give them ourselves” (AutoZone Inc., 2015, p. 26). The company’s long term pledge has been to always put customers first. Additionally, AutoZone further supports their customers through their two websites, autozone.com and autozonepro.com, which provide tutorials and mechanical advice online to customers and anyone else visiting their site. AutoZone has two key positioning strategies, which are physical location and time. Because
I wanted to write about Autozone because I love cars. Ever since I was small, I used to watch the Cars, the movie from Disney, and it made me interested in cars. One day, when I was around 6, my step-dad’s cad broke down and we had to go to AutoZone to get the car repaired. I was intrigued by the person who worked there because there were alot of parts for a car and tools to fix it. Ever since, I wanted to build or even fix a car at Autozone-if I can anyways.
The last document I received from The Erie County Department of Social Services stated Mrs. Rias-Bryant is the case worker assigned to my case. When I telephoned her, I was not able to speak to her or leave a message. Therefore, I need clarification as to who has been assigned to be my case worker. When I have money for transportation, I will visit The Erie County Department of Social Services to determine who is the case worker assigned to my case.
AutoZone employed a growth strategy that grew the company to 200 stores in 5 years. When the firm went public in 1991, AutoZone had grown to nearly 600 stores. The company began to acquire other businesses in 1998, including Chief Auto Parts and Adap’s Auto Palace Stores. At the turn of the century, AutoZone attempted a change in strategy from acquisition to internal growth averaging an additional 150 to 200 stores per year. AutoZone targets the do-it-yourself market and professional repair shops. Advance Auto Parts is AutoZone’s greatest competition holding at number two in the industry. Other competitors include Pep Boys and O’Reilly,
Autozone, the top retailer in the United States has always based its strategy on DIY customers with cars over seven years old (Parnell, 2014). As technology has evolved, cars have become more difficult to work on, hence, a new target market of do-it-for-me is continuing to grow. Sales of 2.3 billion were reported for the second quarter of 2017, and the company cited higher supply chain and shrink costs (Landis, 2017).
During the early years of work experience and the range of events that build characteristics would start during early childhood. Early on, our family would migrate north for summer work ever since the elementary age. During these years, our parents assumed the first lead of being our bosses. By honoring them, we discovered that we must work hard to get ahead, and reward for all current issues.
Autozone started as a small retail auto part store in the late 1970’s. Auto Shack was founded by J.R. “Pitt” Hyde III. Auto Shack was the first name that was given to the company. AutoZone official name was given in the 1980’s. Autozone made their first impression in New York stock exchange in 1991 (Autozone, 2014-15). Autozone become one of the first auto part store that was able to put in customer warranties in a computer database. By allowing the company to increase in technology devices that allows the company to help each autozone communicate between stores. By using this business structure helped Autozone increase their sales significantly, banking up to 1.5 billions dollars in sales. In 1995 Autozone created their own Duralast and
AUTONATION, INC is one of the major players of automotive retail industry in the USA. It operates in an industry which is, as already mentioned, highly competitive. Other players are Lithia (LAD), Penske (PAG), Sonic (SAH), and Group 1 (GPI) that are well capitalized having extensive experience in the retail management, strong facilities and locations for retail.
The Global Purchasing and Supply Chain division was responsible for streamlining the supply chain and the year 2013 was a good one for the U.S. automotive market as sales rose 7.6 percent to 15.6 million vehicles. This is a substantial comeback from the levels of 2009-2010 when severe recession forced the bankruptcy of General Motors and other automobile companies and caused many other automakers to lose revenue and profits hence reducing labor and operation costs by massive worker layoffs and downsizing by closing manufacturing plants.
During March 1999, Brazilian Carlos Ghosn took over as the first non-Japanese Chief Operating Officer of Nissan, when Nissan had been incurring losses for seven of the prior eight years. Many of the industry analysts expected a culture clash between the French leadership style and his new Japanese employees. Analysts said, because the financial situation at Nissan had become critical so the decision to bring Ghosn in came at the worst possible time. The continuing losses were resulting in debts (approximately $22 billion) that were shaking the confidence of suppliers and financiers alike. Furthermore, the Nissan brand was weakening in the minds of consumers due to a product
BMW (U.S) Holding Corporation is a franchise of the high-end performance based global automotive company BMW. For the first time in its history, BMW is to launch its first American made car, the BMW Z3 Roadster. Having only made cars in Germany, this time the car is to be assembled in Spartanburg, South Carolina. BMW’s objective is to expand its market share in the U.S., make the brand name more global and improve its dealer network. With this in mind, the company developed a two phases launch plan for the BMW Z3 Roadster.
Series, 3 Series, 5 Series, 6 Series, 7 Series, X3 SUV, X5 SUV, X6 SUV, Z4 (Roadster), and M. The