Study Overview
The article chosen is “Brand Personality and Brand Engagement” and details a present study in regards to how a brand’s personality plays an important role in generating consumer engagement. The brand presented in this study is North Face and the data is based off a survey of 132 U.S college students. The goal of this survey is to obtain data that supports the claim “personality dimensions perceived to be characteristic of the North Face brand of clothing do seem to increase engagement with this brand” (Goldsmith 2012). Throughout the paper, the writer will use the data to support the claims of how important a brand’s personality can be in generating consumer engagement. The writer will also use this data to suggest certain characteristics where North Face managers should focus on to appeal to consumers.
In the introduction, the author explained how important a brand’s personality and references to the fact that brand have personalities. These certain characteristics distinguish brands from each other and enabled brands to develop connections to the consumer. The author transitions into two concerns that revolve around brand personality. The first is, how can brand’s personality be reliably and validly operationalized? The second concern is, some view “brand engagement not only as engagement with a specific brand, but also a global individual variable that distinguishes the extent to which consumers tend to become engaged with brands in general”. (Goldsmith
The brand image is the brand's total personality impression in the consumer’s mind (real and imaginary qualities and shortcomings). It is developed through advertising campaigns over time with a consistent theme. Talbot and his team conducted social media research and there objective was to: -
A brand is a portfolio of qualities associated with a name, which in turn invokes certain images to individuals and hold values beyond the benefits of a product (Iacobucci, 2018). Brand association occurs when customers make a cognitive or emotional association with a particular brand. For instance, when a customer sees a certain color, symbol, logo, or name they automatically can make a connection to a particular brand. Brands start with a name that conveys information, suggest their benefits, or can even be named after their founders (Iacobucci, 2018). In the marketing perspective marketers can control the brand which they are marketing by using catching logos, colors, slogans, or even the products shape and appearance. In marketing a marketer can control the message they are trying to convey but cannot really have control over an individual’s association with that particular brand. Once a customer has an association with a particular brand they may favor the brand based on a past experience or even that individual’s sense of style or they may dislike a brand because of an association they
According to Holt (2004), a brand can be defined as a term, name or a design that distinguishes product or service of one manufacturer from others. Brands are normally utilized in advertising, business and marketing. In accounting terms, brand is an intangible asset which is present within every organization. It is most valuable asset that is outlined in the balance sheet of a company. Brands owners need to effectively manage their brands in order to enhance shareholder value. Brand valuation is an important technique that associates money with a brand. Effective branding often results into high sales volumes of a particular product. A customer who prefers a brand is more likely to choose other products which are offered by the same brand. Brand can be stated as a personality that facilitates identification of a company, product or service. It even encompasses relation with other constituents like customers, partners, investors, staff, etc. Individuals distinguish psychological aspect of a brand from experimental
Solomon, M., Marshall, G. & Stuart, E. (2012). Brand you: Marketing real people, real choices. (7th ed). Upper Saddle River, N.J.:
The main body of this report contains seven chapters, one for each of the seven approaches identified by Heding et al. (2009, 22-25): the identity approach, the personality approach, the consumer-based approach, the economic approach, the relational approach, the community approach and the cultural approach. Using their model and a great variety of academic frameworks has allowed to deliver a comprehensive analysis of John Lydon 's brand. The discussion section reveals the
Bouhlel, O, Mzoughi, N, Hadiji, D and Slimane, I,B. (2009) Brand Personality and Mobile Marketing: An Empirical Investigation. World Academy of Science Engineering and Technology.
Critical Investigation of the Relationships between the Brand Personality of a UK’s Sport Team and Customers’ Identification.
Figure 3: Lush label states "Fresh Handmade Cosmetics" and "Bring back 5 Pots and Get a Fresh Face Mask Free"
We evaluated the brand personality using the five dimensions sophistication, competence, sincerity, excitement, and ruggedness on a scale of 1 to 5, 1 being the lowest score on that dimension. As we can see on the chart, sophistication and ruggedness have lower scores, while all other dimensions achieve high grades. Red Bull is especially perceived as exciting and competent through its sponsoring of events (see advertising B and C in Appendix 1). Red Bull does not emphasize associations to its history or the country in which it is produced.
This has been done by looking at the VW polo model of 2014 in particular, and the previous models in general, and adequately substantiated by using literature, journals, advertisements and public opinion. The essay has gone further to show how consumer behavior is an important tool for marketers to understand how to influence consumer personality traits particularly as it relates to the need for uniqueness and consumer innovation. These two categories were analyzed with reference to the Volkswagen Polo and comprehensively studied how the company aimed to fulfill such consumer needs. The analysis provided in this essay has shown that it is increasingly important for organisations to research, understand and respond to the current and potential needs of consumers if they are committed to influencing the manner in which their products and services are interacted
A common method marketers use to attract consumers to their products is based around theories in psychology and consumer behaviour. This essay will be focusing on a specific area of consumer behaviour; personality and the self, and how marketers have used an understanding of this to develop brands that purposely appeal to certain consumer groups. Real company examples will be used to explore the different ways in which this understanding has been applied and to consequently establish what this means for organisations and consumers alike.
D&H technical solutions in located in Albany, Auckland. Operated as partnership between Damien Mellick and Hemi Nikora, with a small eighteen month loan, D&H will grow in year one from a partnership business, home-office based repair consultancy into into a profitable brand name commonly known for repair in all software and hardware needs. The
Brand personality allows the consumer to develop a meaningful attachment to the product. People do not develop meaningful, long lasting relationships with the thing itself, it is when the consumer is able see the product with a certain persona, with
In recent times, branding has played a pivotal role in some brands’ success. This has been made possible through the ability of some marketers to capture the essence and minds of people (consumers), and put the trends and characteristics into the personality of a brand. Customers have always found ways to identify themselves with certain products, and on several occasions, branding campaigns
• A consumer’s personality influences the way he or she responds to marketing stimuli, but efforts to use this information in marketing contexts have met with mixed results.