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Brand Personality And Brand Engagement

Satisfactory Essays

Study Overview
The article chosen is “Brand Personality and Brand Engagement” and details a present study in regards to how a brand’s personality plays an important role in generating consumer engagement. The brand presented in this study is North Face and the data is based off a survey of 132 U.S college students. The goal of this survey is to obtain data that supports the claim “personality dimensions perceived to be characteristic of the North Face brand of clothing do seem to increase engagement with this brand” (Goldsmith 2012). Throughout the paper, the writer will use the data to support the claims of how important a brand’s personality can be in generating consumer engagement. The writer will also use this data to suggest certain characteristics where North Face managers should focus on to appeal to consumers.
In the introduction, the author explained how important a brand’s personality and references to the fact that brand have personalities. These certain characteristics distinguish brands from each other and enabled brands to develop connections to the consumer. The author transitions into two concerns that revolve around brand personality. The first is, how can brand’s personality be reliably and validly operationalized? The second concern is, some view “brand engagement not only as engagement with a specific brand, but also a global individual variable that distinguishes the extent to which consumers tend to become engaged with brands in general”. (Goldsmith

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