2040MGT Business Communication Reflective Essay Student Name: KE PENG(Kiki) Student ID: PEKED1002 Tutor: Anita Chard Word Count: 1544 Due date:10/05/2012(Week 10) Communication is a mutual exchange of understanding. Business communication is more formal than ordinary interpersonal interaction, which is regulated by certain norm and oriented by goals (Schoop, Köhne, & Ostertag, 2010). Through learning the Business Communication course, I had understood various communication concepts and theories. Additionally, I have further developed my understanding of interpersonal and intrapersonal dynamics through applying concepts into practical group work. On one hand, interpersonal communication can involve …show more content…
Low level of interpersonal trust and negative interaction are considered to be the attributes of Internet communication (Fawkes & Gregory, 2010; Lee et al., 2011). According to Gerpott (2010), Internet communication is not only separates people from physical distance, but also psychological connections. Mayer (2010) adds that confrontational expression and disagreement can be often seen from Internet communication. However, this does not fully apply to our circumstance. Although there are some negative impacts of purely relying on Internet communication, by meeting pace-to-pace purposefully, the negative influence can be mitigated (Forrester & Tashchian, 2010). In the group work, the Internet communication was only the alternative to us and we started to form the group as classmates who meet each other daily. Group work is defined by Judeh (2011), a number of people have their motives mixed and work collaboratively to achieve common goals. Cooperative and competitive forms are often detected in terms of group work interdependence (Riebe, Roepen, Santarelli & Marchioro, 2010). Improved communication, high productivity and willingness of participating are often observed from cooperative interdependence whereas communicating deadlocks, aggressiveness and competition are often found in competitive interdependence (Forrester & Tashchian, 2010). Noticeably, the cooperativeness was the spirit for the group and we
In a business environment communication needs to be adjusted and adapted depending on the different audience and situation. This is determined by decided which communication method is best suited for the situation whether it be written or verbal. The different requirements that might need to be adjusted for could include age, ethnicity and special needs. For example, younger audiences might have shorter attention spans and get bored easier, whilst older people might be more patient and are able to sit for a longer period of time. Another example is when using visual communicate it is important to use big clear text for partially sighted people. When preparing a verbal presentation, it is important that you cater for people with special needs such as if someone lip reads it is crucial that that are positioned appropriately in the room. If someone in the audience has mobility problems it is important that the aisles are big enough for a wheel chair to easily and freely move around the room.
BC: is the safest function to use in order to minimize your e-mail from being sold by the Internet e-mail marketing. When exchanging e-mails with other people and everyone can see the list of e-mails involved in the exchanged loop, only one e-mail if caught with a spam e-mail will copy all the e-mails involved with the communications and will sell the list of the e-mails which caught in the communications and eventually all will start receiving spam “marketing”
Telephone ? When the business is a big building or is a group of small
It is very important in business that individuals have lucrative methods of communication in order to convey important messages, and use these methods in order to interact with other businesses and the public. Methods of communication can also be commonly used to advertise and market, for example via the use of social networks which advertise to a wide range of individual, to through written posters which can be placed up in shop advertisements and on notice boards alike.
I have chosen Tesco as the main organisation and I will be answering questions on whether it has an impact on Tesco or not.
n order to communicate a new policy or procedure an email should be sent out to colleagues to arrange a meeting. Once the meeting is arranged will communicate the new policy and procedure and what is expected from it. While communicating the new policy and procedure always use proper eye contact and gesture and look at their eye contact and gesture to determine how they feel about this new policy and procedure. Always ask for their opinions when communicating a new procedure or policy as they will be the one affected by this and if they are not happy with it then ask what they think we should do to make it better.
Allison Scher and Penelope Ryan worked well together when they showed up at the office every day. The problem aroused after implementation of flexi time & off site working by the company. Both of them started working from home & meet each other only during client meetings.
The explosion of technology innovations within recent years has created a multitude of new and exciting ways for companies to conduct business. We now have technologies such as robotic manufacturing, electronic mail, online videoconferencing, and global networks to connect everyone and everything. Small and medium businesses are now able to cross all traditional boundaries that limited them in the past. Technology has fundamentally altered the way businesses are structured and changed the ways in which managers perform their duties. Communication is essential for any business and for a business to survive in this modern environment managers must effectively manage all of these technologies (Robbins, and Coulter 60).
Business communication can be defined as the process of sharing information among business professionals, prospective customers, and affiliates who are associated with an organization. The essential skills of business communications are currently in demand and highly required for the workforce for the modern workforce. To be an effective communicator is to have the ability to respond with skill, confidence, and assertiveness and is pertinent to the quality and expertise business professionals considered for employment. Hence, knowing how to communicate properly in an organizational structure requires the skill of communication necessary to interact with different levels of management. In a world
Business communication needs to become interpersonal again. No matter how we believe our human forms came into existence, we were built to need personal contact and function best with face-to-face communication. As children, we desired comfort from touch, a hug from our mothers. As teenagers, we held hands with our boyfriend or girlfriend. As adults in the workforce, we still need to feel that connection and comfort with our families and the people we work with. As Susan RoAne (2008), owner of a speaking, consulting, and coaching business, discusses one way we feel this connection is through getting to know and building trust by communicating in-person. Through this interpersonal interaction, we not only feel more comfortable around
This essay describes how poorly written communication can lead to misunderstanding and a possible loss of business. Through this paper the author wants to persuade the employer to sponsor a workshop for all employees to improve their writing skills, to increase business communications and to avoid arguments through poor communication. This paper demonstrates the effectiveness of writing skills and why business communication is important in any kind of business. What can your business achieve with good writing skills and what it the impact of good writing skills on business.
Business communication is abound in today's society. The ability to communicate has always had its advantages, with its rich history, and traditions, modern business communication is valued as a modern day concept. Business executives rate the ability of business communication skills as among the personal factors necessary in gaining a job. As stated by Hynes (2005)” effective business communication is the key to planning, leading, organizing, and controlling the resources of the organizations to achieve objectives” (Conrad & Newberry, 2011, p112). This essay will examine what business communication skills is needed for the process of graduating in Westminster Business School, while giving recommendations in studying
Communication should be clear, concise, and succinct to avoid any room for misinterpretation; Negative nonverbal cues such as, facial expressions, hand gestures, and body language, could discredit the person-to-person conversation. Communication scholars argue that one should not assume that more communication is equated with better communication (Keyton, 2013, p. 154), especially with the added use of nonverbal cues. It is understood that interpersonal communication is important, but whether it changes the landscape of a business for the better is another question, altogether. There are both formal and informal communications in the workplace; Formal, dealing with work decisions and the latter, dealing with friendships and non-work-related banter.
The communication process is used in every kind of relationship. It could be in a friendship, an acquaintance, a significant other, a family, and many more. I found out these processes can be harder than you think three years ago. My father got remarried and I was forced to become up close and personal with complete strangers, my step family. The communication process language in my step family describes the concepts and ideas of the transactional communication model and the social penetration theory.
Communication is an important skill for people to have in an organisation. Through the interpersonal communication (communication between two or more people) process, people can exchange information, create motivation, express feelings or apply penalties for inappropriate behavior, all within the workplace (Robbins, et al, 2009). According to Eunson (2008) people who lack communication skills in the organisation should be trained to deal with different situation that involve communicating effectively (p. 554). In response to Eunson (2008), this essay aims to prove why interpersonal communication is an important skill to have and how organisation can train employees and managers to use these skills within the workplace. Additionally, the