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Business Communication Trends Paper

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Business Communication Trends Paper
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September, 4, 2010

Business Communication Trends Paper
Business communication is a tool necessary to accomplish organizational objectives. Given recent advancements in technology and globalization of services, communication skills remain one of the most highly sought-after skills employers look for in job candidates. In this paper I will examine the role business communication plays in the Texas Health and Human Services Commissions day-to-day activity, how it helps manage my daily work activities, and the trends in communication I notice within my organization.
The role business communication plays in my day-to-day activities at work Communication, which is defined by …show more content…

When I have questions about policies, procedures, or a client situation, my communication with my manager must be clear and understandable in order for her to assist me finding a resolution to the situation. My ability to justify actions taken to my superiors through verbal and written communication is instrumental to success in my job.
Trends at my current workplace
Technological advances are currents trends at my workplace. The Texas Health and Human Services Commission or HHSC for short, uses technology to its advantage. At my level in the organization I see only a portion of newly implemented communication systems; however one system, TIERS which has redefined the way employees do their job is a new technology that I utilize daily.
HHSC’s computer system was previously run on an old MS DOS program called SAVEER. SAVEER, which did not allow users to simultaneously enter data on the same case, access additional automated systems from one location and was very sluggish is replaced with a newer more updated system call TIERS. This new system allowed employees to communicate while processing cases and data entered was updated instantly. Employees could to locate data another employee in a separate location entered immediately. This reduced the

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