CASE 23 Starnes-Brenner Machine Tool Company: To Bribe or Not to Bribe? The Starnes-Brenner Machine Tool Company of Iowa City, Iowa, has a small one-man sales office headed by Frank Rothe in Latino, a major Latin American country. Frank has been in Latino for about 10 years and is retiring this year; his replacement is Bill Hunsaker, one of Starnes-Brenner’s top salespeople. Both will be in Latino for about eight months, during which time Frank will show Bill the ropes, introduce him to their principal customers, and, in general, prepare him to take over. Frank has been very successful as a foreign representative in spite of his unique style and, at times, complete refusal to follow company policy when it doesn’t suit him. The company …show more content…
Was there something out of whack when they arrived?” “No, I couldn’t see any problem—I suspect this is the best piece of sophisticated bribe taking I’ve come across yet. Most of the time the Latinos are more ‘honest’ about their mordidas than this.” “What’s a mordida?” Bill asks. “You know, kumshaw, dash, bustarella, mordida; they are all the same: a little grease to expedite the action. Mordida is the local word for a slight offering or, if you prefer, bribe,” says Frank. Bill quizzically responds, “Do we pay bribes to get sales?” “Oh, it depends on the situation, but it’s certainly something you have to be prepared to deal with.” Boy, what a greenhorn, Frank thinks to himself, as he continues, “Here’s the story. When the S-27s arrived last January, we began uncrating them and right away the jefe engineer (a government official)—jefe, that’s the head man in charge—began extra-careful examination and declared there was a vital defect in the machines; he claimed the machinery would be dangerous and thus unacceptable if it wasn’t corrected. I looked it over but couldn’t see anything wrong, so I agreed to have our staff engineer check all the machines and correct any flaws that might exist. Well, the jefe said there wasn’t enough time to wait for an engineer to come from the States, that the machines could be adjusted locally, and we could pay him and he would make all the
2. Is there evidence of disparate impact against African Americans in the decisions that were made? On what basis did you arrive at this position? Illustrate how the “80 percent rule” can be used with the data in Exhibit 3.2.1 and whether there was a violation of this rule.
Similarly, he felt the detection of abnormalities in the production process could be applied to patient care.
There are 2 things we've recently done that may be confusing to what we're trying to accomplish.
The declaration of Hispanic dominance is a commonly mentioned turning point among those companies targeting, or realizing they need to target, this diverse market. However, reaching the US Hispanic market is more challenging than is often assumed. Not only are Hispanics the largest single ethnic group in the US, they're not even a single racial group. People of Hispanic background come from different nations, live in different regions, and enjoy different cultures; even the language, which is often thought to connect all Hispanics, has many different dialects that divide it. This is a common problem that
In the book Latinos INC, Arlene Davila discusses and explores many of the dimensions and elements of Hispanic Marketing. In the beginning of the book she states that the Hispanic market is a multi-billion dollar industry. This market has grown tremendously and it is most prominent in densely populated Latino cities, such as Miami and Los Angeles. In these cities the main percentage of these Latino Americans tend to be Cuban. Davila explains and argues many points about Hispanic Marketing that bring great insight into this billion dollar industry.
I first heard of Latino Union from of my resident advisor, because she herself was in the organization. I was still not familiar with Latino Union, but I had heard of
3. Promoting transfer readiness and postsecondary enrollment along with further transitory pathways toward relevant employment, apprenticeships or job training.
The move towards an intersectional approach is evident in several Supreme Court rulings. “Some courts and tribunals have started to acknowledge the need to make special provision for discrimination based on multiple grounds and to recognize the social, economic and historical context in which it takes place” (Ontario Human Rights Commission). Although still in its infancy the court’s understanding of the intersectional approach has provided the Supreme Court of Canada to include comments on multiple grounds of discrimination and intersecting grounds. The Mossop case SCR 554 was the first decision of the Supreme Court of Canada to consider equality rights for gays. Madam Justice L’Heureux-Dubé remarked, “it is increasingly recognized that categories
In referring to the allegations of the particular claim and to the CT claim of injuries which Mr. Arzuz has alleged within his post-termination claim, she argued that Mr. Arzuz had never reported or complained about the underlying medical conditions which he is complaining about to the body-parts which were affected by his claim. For the short amount of time he has been employed with her company, she said Mr. Arzuz’s sedentary position which requires very little physical activities to perform the job is not fast-paced or repetitive since the physical actions with the use of hands and fingers to assemble light pieces of motherboards require very little repetitious movements. After going through Mr. Arzuz’s personnel file, she found he never made a
At 10am I did a fifteen-minute check of the specialised battery operated wheelchair a resource that Mr X required to use during the outing. I believed after my checks that everything was in good working order, I also asked maintenance to double check of my findings that they were indeed correct and was safe for Mr X to
What is an appropriate required rate of return against which to evaluate the prospective IRRs from the Boeing
The company offers a range of business services such as offices and video conferencing, fractional and whole residences in New York, Costa Rico, Mexico and San Diego, wedding services and vacation packages.
In the health care system, a multitude of errors occurs on a daily basis. Doctors, nurses, orderly’s, etc., everyone in health care settings has responsibilities that warrant careful attention. This was exhibited in the case study titled ‘An Extended Stay’. In this case study, we are introduced to a middle-aged man in his 60s named Mr. Stanley Londborg. He presented with several health conditions, including a seizure disorder, hypertension (also known as high blood pressure), and Chronic Obstructive Pulmonary Disease (COPD). Londborg was no stranger to the hospital and was known fairly well by faculty members. Londborg paid a visit to the Emergency Room at the hospital complaining of wheezing and breathing complications. The physician that examined Mr. Londborg yielded his symptoms as an acute worsening of
However, the recommendation concluded for the president was “it would be very important to keep everyone on their toes about quality control”. When leaders of the hospital do not solve root causes of issues and subscribes to superficial remedy that only covers up the real problems. The problems will not be solved and similar mistakes and errors will continue to occur.
1. Apply your knowledge of stereotyping and social identity theory to explain what went wrong here.