Essay on Case 2: the Hr Function of Harrison Brothers Corp.. Corp.

1758 Words Sep 6th, 2012 8 Pages
The Human Resource Function of Harrison Brothers Corporation

1. How does McCain view her role as human resource manager?

Brenda McCain, Human Resource Manager at the Westpark store, views her position as the primary contact for all human resource related topics and issues. She has developed policies and procedures as a guideline for the hiring process and spends a lot of time managing the human resource staff. Brenda’s primary responsibilities are interviewing and hiring applicants, assisting the trainer with the new employee training classes, and administering the performance evaluation and career planning processes. She is also the sole person responsible for all disciplinary actions, which include gathering the initial
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There is a small difference regarding the importance of training and development. This area of responsibility is crucial when an organization is striving for an increase in sales. Proper and thorough training will create the changes needed to enhance the knowledge and skills of each employee. Training is also a way of communication between management and staff and should be a top priority in all departments. Performance management is considerably high at a 4.5 rating for HR managers and only a slight difference exists for store managers with a rating of 4.0. This data implies that managers consider performance as a priority. The existing annual employee evaluations are effective but continual training and learning would also encourage optimum performance in all areas especially the sales staff. Compensation is viewed as a low area of importance in management job responsibilities. This could account for the high turnover rate experienced at Harrison Brothers. The safety issue is the only rating that both sets of managers rated equally at 2.5. This could potentially be a concern because Harrison Brothers will be liable for any incidences where safety is neglected. HR managers and store managers are both responsible for implementing a safe work environment for every staff member. The importance of knowledge concerning the store managers was rated significantly high at 4.5 compared to the low rating of the HR managers at 2.0. This

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