1. CISCO Systems Inc., is a multinational company that prides itself as a market leader in networking and internet products and services. Established in 1984 and based in San Jose, California, the company specializes in the manufacture of networking equipment. The Fortune 500 Company was formed out of a need to bridge telecommunication problems from the mere fact that two people could not send an email to each other. Since then, the company has revolutionized the networking industry with the creation of innovative products and services that improves connectivity. Currently, the company employs more than 70, 000 workers worldwide. The company’s revenue for the second quarter of 2015 stood at $11.9 billion. Cisco’s vision and strategy statement stresses the importance of “changing how people work, live, plays, and learns and the need to create solutions based on intelligent networks aimed at addressing various …show more content…
Reason for Implementing ERP Systems Currently, Cisco uses a combination of ERP systems that are based on Oracle 11i platform. The ERP systems are used to manage a host of features that range from invoicing, purchase, human resource, technical aspects, supply, training, and customer relations among others. An important element to note is that Cisco’s management had to make vital decisions before adopting and implementing the ERP systems. Various challenges motivated this that the company was facing a few years after the inception. Upon his arrival in 1993, Pete Solvik, the company’s CIO at the time was objected to the idea of implementing ERP because he termed it as being “mega.’ Also, the CIO wanted the company to stick to its traditional standardization mechanism that required the use of universal database architecture. At the time, the company was using a UNIX based system that could not support the unexpected growth. The system could only efficiently handle financing, manufacturing, and order entry functions (Austin, Nolan, & Cotteller,
The nature of the market structure and demand of Cisco Systems is its business market which contains fewer but larger companies. For Cisco Systems, this implies that even though they have fewer clients than other companies, they still have a good and profitable relationship with their clients. For the customers of Cisco Systems, this implies that they will receive better and faster service and products because they don’t have to compete for the attention and service of Cisco Systems.
Cisco Systems, Inc.: Implementing ERP [HBR case #699022] Reviews Cisco System's approach to implementing Oracle's Enterprise Resource Planning (ERP) software product. This case chronologically reviews the diverse, critical success factors and obstacles facing Cisco during its implementation. Cisco faced the need for information systems replacement based on its significant growth potential and its reliance on failing legacy systems. The discussion focuses on where management was particularly savvy in contrast to where it was the beneficiary of good fortune.
The problem presented by Joseph-Armand Bombardier is the upcoming third round of ERP implementation in his organization. Even though a big improvement over the efficiency and success of execution between the first ERP round (Mirabel plant) and second round (Saint-Laurent plant), there is still room for improvement.
Cisco System becomes a $12 billion high-technology company with over 47,000 employees in not less than 54 countries of the world due to its strategic management policies and practices among which is diverse
Cisco has a powerful presence among sizeable corporations, which creates a vast loyal customer base. Cisco has a strong impact over enterprise purchasing decisions, for which several of its IT leaders acquire Cisco products virtually by default. Cisco’s customers perceive the safety of purchasing from a resilient global leader, which gives these corporations the opportunity to acquire WLAN equipment bundled with switches, and other equipment at great prices. The significance of Cisco 's loyal customer base is magnified by the fact that, “through 2017, more than 60% of global revenue from sales of wired and WLAN access infrastructure will continue to come from North America, Western Europe and Japan.”(Gartner)
ERP systems are designed for better longevity and claim to offer numerous options representing best practices. These attributes make an ERP system implementation very desirable but, at the same time, complex and expensive. Unfortunately many large companies rush into ERP system implementation projects, because of competitive pressures (Teltumbde, 2000). Cisco's
Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Cisco operates in one industry segment and creates hardware and software solutions that link computer networks so that people have easy access to information without regard to differences in time, place or type of computer system.
Enterprise resource planning enables firms to replace different departmental information systems and database silos with systems that collectively work as a single cross functional database. ERP systems are available for every key business function such as order processing, production control, HR, warehouse, marketing, finance and much more. By having a common technology and database platform throughout the firm, systems and processes from various departments can be integrated that achieve superiority in terms of enhanced cost, operational and productivity benefits. Implementing an ERP system requires careful planning to achieve the targeted benefits and minimize the risk of project failure.
ERP (Enterprise Resource Planning) implementation is regarded as complex, cumbersome and costly, and, very often, it exceeds the initial estimated resources. The process involves a thorough examination of the business processes in the organisation; selection of the best available software solution that matches the requirements of the enterprise; configuration of the selected systems;, training of staff; and customisation of the selected software solutions including
Cisco has been a top organization in the information and technology world. CISCO has made the future of the Internet by generating astonishing value and opportunity for their customers, employees, investors and partners and has become the universal leader in networking, communication and collaboration (“CISCO the Network”, n.d.).
‘Cisco’s mission is to shape the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners.’ (Cisco.com)
Cisco Systems is a multinational corporation that designs, manufactures, and sells internet protocol (IP) based networking products and services related to the communication and information technology (IT) industry. The Company’s business is organized in three segments: the Americas; Europe, Middle East and Africa (EMEA), and Asia Pacific, Japan and China (Reuters). Cisco Systems, Inc. is the world’s leading manufacturers of computer networking products and systems.
Cisco Systems is a world leading company in the switches and router market. Established in 1984 by a Stanford University couple, IT administrators Len Bosack and Sandy Lerner. Ina short period after founding, it became one of the most successful companies in high technology industry. In Cisco, manufacturing of its switches and router was outsourced, the company focused on core competencies: product design and development. Indirect sales and distribution through resellers became the major sales channel in the end of 1990’s; its “Value-Added Reseller” (VAR) was the most successful indirect sales channel strategy at that time. In later 1990s, Cisco had ever been the world’s most valuable company,
Cisco Systems, Inc. designs, manufactures, and sells internet protocol (IP)-based networking and other products related to the communications and information technology (IT) industry and give services associated with these products and their use. Cisco’s main operations are located in America, Asia Pacific and Europe. The organization’s headquarters is located in San Jose, California, which has about 74,042 employees.
Cisco was a major player in the IT industry. Unlike other IT companies, it did not simply dominate one area of the