Case Study

On Monday, January, 15, 2018 one of the stores stock clerks told her that he thought someone had stolen products from the aisle 5 where he works. Another employee told her that she noticed on January, 14, two black individuals dressed as females in the store between 1100 and 1300 hours acting strange. Ms. Cullison looked up the survelence footage of isle 5 between the hours of 1100 and 1300 hours. She observed on

Roma and Clint Underhill had both had a long day. They were the owners of a successful real estate

Mark volunteered to help with the community arts festival; he was supporting the not-for-profit organization as he had in the past. However, he did not know his good intentions as a volunteer would cost him his job as an assistant manager. The retail store’s phone number was printed in the festival advertising in error and ticket requests overloaded the phone lines, causing loss of business and annoyed the store manager. As a result, Mark was seen as the cause of the problems and terminated.

In response, the store’s owner, Alex Saleh, installed the store’s security cameras to protect his employees and customers from police harassment. Those cameras were a last ditch effort as he had notified police on multiple occasions that Sampson was his employee and was not trespassing. As a result, Saleh regretted his past participation in a “zero tolerance” program in which a sign was

Mr. Maister reviewed the video surveillance which showed a female removing the wallet from inside of the purse. The Subway clerk, Justine Velez who was not on duty at the time Ms.

On 06/21/17, APM Orlando interviewed CSA Gomez with Assistant Store Manager (ASM) Truman Quran as a witness.

Facts; On 07/24/17, APM Orlando reviewed CCTV footage and POS transaction journal. Transaction journal reviled that items that were found in DC Edwards bag were not paid for.

On August 7, 2015, AP closed a rewards theft at the Hudson’s Bay Point Claire store for a value of $170.00. Exception reports alerted AP that the associate had issued and redeemed the same gift card. The investigation revealed that she had found a plastic rewards card into the cash desk drawer that it was belong to the customer. The associate changed the points for $50 gift card and used the gift card for personal purchases. During the interview she admitted have gift card theft and also giving out $120 in unauthorized markdowns.

Marion was able to recover video of two fraudulent uses of a credit card that had occurred on March 22 and March 23, 2018. On March 22, 2018 at approximately 2036 hours, Brian is observed using CITI BANK Card # 5424181323068184 to make a purchase of $130.25 at a self-checkout register. A receipt of the transaction was attached to this supplement and a disk containing the video footage was placed into evidence at the Port Richey Police Department.

On April 10, 2017, AP closed an internal gift card theft case at the Bay Montreal Downtown store for a value of $30.00. AP was alerted by exception reports that an associate had issued and redeemed the same GC. Investigation revealed that reward card belonged to a customer. The DVR showed the associate changing the points to the GC with no customer present. During the interview the associate admitted to theft of a GC that it was in the customer file. The associate also admitted to taking the rewards card number that it was in another customer file and changed them into a GC and used for a personal purchase.

Predication: On 04/13/17, Asset Protection Manager(APM) Jakub Orlando received an investigative, analytical lead regarding Customer Service Associate(CSA) Andre Bronson who was suspected of using his own Balance Rewards card in customers transactions to build up point and later redeem them for persona gain.

The rewards card will feature a bar code that customers will scan for every purchase to add up points. For every dollar spent, the customer is given one point. When one reaches 100 points, they can redeem it for $3 of store credit, 250 points for $10 and 400 points for $20. Twenty dollars is the largest incentive and after the customer gets their in-store credit of $20, their balance will go back to zero. With the rewards card customers will put their information in and will be given birthday rewards. The birthday rewards will be $10 off any 10 dollar purchase in-store or online and customers will have a month prior and post birthday to use the reward. The birthday reward is the only reward that can be combined with one other discount or coupon. Our main goal with this rewards card is to build customer loyalty and with that give back to them as

Facts: On 07/05/17, APM Orlando reviewed CCTV footage along with POS electric journal. APM Orlando was able to confirm that CSA Hodge used a Balance Rewards account in customers transactions and later redeemed points at another location.

Predication: On 11/03/16, Point Of Contact (POC) Asset Protection Manager (APM) Jakub Orlando received an investigative analytical lead for Service Clerk (SVC) Joel Moctezuma-Rivera, who was suspected of using a Balance Rewards card with fictitious name, a friend's name.

Paying the rent has become a heavier burden to carry for many Americans who do not own homes. UCSC.edu reported that 1,700 renters who were surveyed by the University of California, Santa Cruz found that they experienced rent burden.