Patient Portal Re-Engagement Kamoi Hewitt Chamberlin College of Nursing Professor’s Name Date Introduction Re-engagement with patients who do not sign up for patient portal is an important aspect of enhancing and improving health communication and outcomes with the patient. The rationale for selecting patient portal will offer an understanding of why this author believes patient portal is imperative. Central to the discussion in this paper is the importance of re-engaging with patients who are reluctant or hesitant to enroll in patient portals. The advantages and disadvantages of patient portal are integral to the discussion in understanding the reason some patients may not want to sign up for patient portals. The conclusion will offer recommendations on how to increase patient portals. Rationale for Patient Portals Information, communication, and technology contributes significantly to the transformation of the healthcare system. The initiation of the computer age and the rapid advances in technology have influences on nurses/patient communication. Nurses are expected to have knowledge of healthcare informatics if they are to function effectively and efficiently in a modernized healthcare system. An understanding of healthcare informatics helps nurses to interact and communicate with their patients using different online applications. Patient portals applications are available in various forms such as, independent online services, modules of
However, health informatics is the kind of application system normally used by most hospitals and clinics to deliver high quality and cost efficient healthcare service to the community. According to Bacon County Hospital press release (2002), the informatics system was implemented to make the delivery of medical services such as surgical treatment and other general treatment faster. In this paper, therefore we look into how the informatics systems/applications has evolved since it was implemented by the Bacon County Hospital; discuss the future trends for healthcare informatics and how these trends impact the healthcare delivery system.
Nursing informatics (NI) has become a vital part of healthcare delivery and has become a defining factor in the selection, execution, and assessment of technology that supports safe, exceptional quality and patient-centered care. Nursing has become so uniform. The data in patient records has become a valuable resource and has improved assessments and overall patient care. Before the launch of nursing informatics throughout the second half of the 20th century there were not any real standards for language. The use of data restricted the function and
Nursing informatics and technology are quickly becoming the hot buzz words for nursing in the twenty-first century. While performing research for this specific paper, the observations of how far technology has come from its inception is mind boggling. When looking back to the mid 1990’s every patient had paper charting. Nurses manually charted vital signs, nursing notes, treatments and all orders were manually written in the chart. The patient’s name, insurance information, and billing items were stored electronically. Fast forward twenty plus years and everything nurses do with, for or to a patient is filed electronically. This file today is known as the electronic health record (EHR) (Lavin, Harper, & Barr, 2015). This paper will be delving into the history of nursing informatics and technology, the pros and cons for nurses and what will be the big picture for informatics and technology in nursing today and in the future. Nursing informatics and the technology that has evolved over time are changing and quickly affecting how nurses treat, communicate, plan and document everything that they do for their patients.
Upgrading our documentation to information and informatics comes with many advantages for the health care team to improve quality and safe ty improvement. Also, the use of technology such as telehealth, telenursing and videoconferencing are on the rise, and will be embedded into our communities and nursing organizations so that we can reach people around the country who do not have accessibility quality health care. Using technology to educate patients and families about credible websites, and how to search for pertinent information that is relevant to his or her health is a priority. The goal is to eliminate unnecessary emergency rooms visits. These actions foster communication and minimize anxiety
Electronic portals create even more complex regulatory, performance and legal challenges than the common HIPAA guidelines that apply to any covered entity that deals routinely with PHIs. Health care providers often struggle to meet Medicare 's and Medicaid 's "meaningful use" requirements that health providers can only be reimbursed if they engage their patients interactively and electronically while providing security protection and
Healthcare reform has created incentives to increase patient engagement to increase accountability, healthcare outcome and lower healthcare cost. In the early days of this movement, web portals were created with basic functions of requesting appointments, prescription refills, and paying medical bills (Butterfield, 2013). Today, patient portals allow users to access dictated visit reports, labs, approve access controls combined with the function of the web portals. As more health information is pushed to the portals, the users (patients and family) are more involved with healthcare decisions and more knowledgeable on available options that meet individual need.
It is important to note that the implementation of health information technology should not add to the operational burden on the nurses but provide for improvements in patient care (Jacques& Howell,2015). Clancy states,” that the nurse informaticist play a vital role in the successful planning,design and implementation of information technology” ( 2015, p.535). The selection of this new upgraded software will be easily configured and maintained by the IT department. The nurse informatics specialist will assist with the design and implementation of an app system that integrates to an upgraded electronic health record ( EHR) that will display crucial patient information and vital alarm information to the healthcare providers healthcare certified mobile phone and also a centralized dedicated alarm monitoring area in the nurses station. This upgrade in the EHR will provide easy accessible information to help providers to prioritize patient needs as urgent and critical vs noncritical and can wait. The use of mobile devices displaying patient critcal information enables staff to effectively communicate and collaborate with other members of the health care team to respond to a crisis because of an actual life-threatening actionable alarm event. The use of this enhanced, upgraded EHR not only assist health care providers to prioritze actions and react more proficiently to alarms but it will also help to determine the appropriate treatment plan for the
With the rapid growth in the implementation and use of electronic medical records, there is an increase in how we define the role of nurses and other team member’s (Deese & Stien, 2004). Along with providing optimal care, nurses are also responsible for interpreting and accurately documenting large amounts of information. According to, (Ericksen, 2009) nursing informatics is defined as the integration of nursing, its information, and information management with information processing and communication technology to support the health of people worldwide. In this
This paper will identify the use of Electronic Health Records and how nursing plays an important role. Emerging in the early 2000’s, utilizing Electronic Health Records have quickly become a part of normal practice. An EHR could help prevent dangerous medical mistakes, decrease in medical costs, and an overall improvement in medical care. Patients are often taking multiple medications, forget to mention important procedures/diagnoses to providers, and at times fail to follow up with providers. Maintaining an EHR could help tack data, identify patients who are due for preventative screenings and visits, monitor VS, & improve overall quality of care in a practice. Nurse informaticists play an important role in the
The purpose of this paper is to identify and describe two health information and communication technologies (HICTs) and how they aid nurses in supporting safe, quality care, facilitating continuity of care and care coordination, and partnering with patients and families to increase participation in health care. HICT involves electronic creation, storage, exchange, and analysis of health information to advance delivery of health care. Widespread use of HICT within the healthcare industry can achieve the following goals: improve healthcare quality and safety, reduce costs and health disparities, enhance clinical research, and ensure security of patient health information (McGonigle & Mastrian, 2015). Several examples of HICTs include: electronic medical record systems, electronic prescribing, consumer health applications, and telehealth (Agency for Healthcare Research and Quality [AHRQ], 2015). Integration of HICTs in healthcare settings is valuable for all clinicians, but most importantly nurses as they are primary caregivers.
Health Informatics created two main categories such as clinical and administrative information systems to meet the needs of one or more department within the health care organization. For the clinical information system, it is set to meet the needs in improving patient care. Therefore, the clinical information system (CIS) categories provide nurses information systems (NIS) that support the way nurses documents the care that given to the patients. However, to improve the delivery of nursing care, the healthcare organization must adopt a computer system that can successfully incorporate tools that will benefit nursing. There is two vendors’ software that implies these characteristics for the
Sir, can you please step up to the glass, put your palm on the screen and follow the directions from the computer? This is where our future lies…in biometrics, computers, and science. Soon there will be no need to fill out tedious paperwork, to try to remember medications or past medical history. I know it exists in hospitals across America, I have seen it in action many times. Are we as nurses changing with the times? What is nursing informatics? Why is it important to me? How do I rate on the nursing informatics knowledge scale? What is my plan to increase my knowledge base? These questions should be at the forefront of every nurse’s thoughts. The information age has come crashing down on us from every possible angle in our lives, it
Demographic shifts in the global population, greater levels of technological disruption due to the Internet, social media and the en masse adoption of smartphones and tablet PCs are together re-defining the healthcare informatics market. System and informatics theories have emerged as the foundational elements of healthcare informatics supported by the Data, Information. Knowledge (DIK) Model which acts as a taxonomy for these developments (Haugh, 2005). Systems and informatics theories along with the DIK Model form the ontological foundations of healthcare informatics field of research occurring today and will continue to provide a basis for further research (Braganza, 2004). The intent of this analysis is to evaluate the contributions of systems and informatics, the role of the DIK Model, expert systems in nurse care and medicine, and the use of decision aids and decision support systems. All of these elements are critically important to strategic information systems plans healthcare providers put into place to serve patients while giving healthcare professionals the applications, systems and software they need to excel in their roles (Djellal, Gallouj, 2007).
Technology and innovation have transformed the way people function personally and professionally. In the past, writing and mailing a letter was standard but now most people send electronic messages and text messages to phones. Healthcare has been changing tremendously as well, not only are paper charts and records becoming obsolete, but now many facilities are sharing test results, visit information details, and prescribed drug lists. This move into the digital age has helped improve healthcare by cutting costs in the long-term, increasing efficiency with decreased wait times, and reducing medical errors. This evolving technology expansion, commonly referred to as nursing informatics has created many
As technology has and continues to advance so will the expansion of nursing informatics. Data from (19th annual 2008 himss leadership survey, 2008) hold this statement true showing a steady increase in the implementation of technologies. As computers became smaller, it became easier and efficient for hospitals and physicians office to implement their use. (sutton, 2007)The first computers were large, expensive, and inefficient. Now, computers are compact, inexpensive, and efficient. The smaller technology allows for portability of information. PDA’s are small enough to fit in your pocket. With these small devices, you can look up a patients medication, drug interactions, side effects, and just about anything, you could think of to