preview

Essay on Case Study on D.I.a Baggage Handling System

Best Essays
Table of Contents

1. Introduction

2. Case Study on D.I.A Baggage Handling System

a. Stakeholders

b. Project Management Leader

c. Project Development

d. Outsourcing and decisions behind it

3. Issues and Problems

a. Three Key Project Management Mistakes

i. Project reaction to mistakes

4. Resolution

a. Steps to right the wrong

5. Conclusion

a. Lessons Learned

According to the initial plan, the project was to span from 1989 to 1993 and cost $1.7 billion. The opening of the airport was delayed four times due to problems with the baggage handling system. Overall 16 long
…show more content…
Even after work ended when it was turned on and expected to work as intended, Denver officials were surprised at how poor it performed even enough to turn off the system. Let us take a moment to look at how complex this system truly was and how BAE design and planning failed to gain a glimpse of what it would take to operate such a daunting task. An empty cart is called and needs to go from one track to another, albeit simple sounding, this type of activity would have had to take place over a thousand times a minute under normal operating conditions. Since there were differences or variances in demand for empty carts throughout the airport, empty ones must continually switch direction, change tracks or completely change to another loop in the circuit. This is a logistics nightmare as one can imagine on such scale, so many variables to account for and they must do it error free. This was not using modern technology but even still it would have had to been almost instant decision making on again an error free basis. Typical systems with around 10k function points are cancelled approximately 65 percent of the time (capers Jones). In Denver, though the system’s workload hindered the network terribly to around 4000 tele-cars or auto-cars. These 1994 computers were tracking so many cars that several times a minute they mis-tracked just simply due to timing
    Get Access