Change Management Of Information Technology Environment

Fincham and Rhodes (2005, p525) define change management as ‘the leadership and direction of the process of organisational transformation – especially with regard to human aspects and overcoming resistance to change’.

According to Krist-Ashman and Hull (2015), one of the dimensions change facilitator needs to consider is the change agent, that is, people in the organizations who also consider the change as needed. Therefore, in this case, Louisa will be the change agent. She can also work on interviewing managers of 4 units to see if there is any other can also be a change agent.

Image number two is that of a Navigator; this change manager is seen as the heart of the management action and control is available, but some of the outcomes are out of their control. This change process unfolds through a series of multiple variables within the organization.

This theory gives answers apropos to change management like where the change needs to happen, how to go about delivering the change, Where to start from , whom to involve and how to see it through to the end.

By understanding the importance of effective change management we can facilitate our commitment to the development of a successful change management program. By gaining insight into the different factors that can contribute to successful change management, we can guide the design of an appropriate change management program. In the following pages, it

This process will ensure standard service desk methods, processes and procedures are used for all changes. This will assure efficient and quick handling of all service desk changes and maintain a balance between the need for a change and the potential impact that change will have. Change management is responsible for controlling change to all CI’s (Configuration Items) and CMD (Configuration Management Database) within the production environment. The benefits of having effective change management are improved service desk efficiency, reduced downtime and outages and creates a paper trail for compliance auditing.

Once a comprehensive understanding is established phase two, development, begins. Using a combination of behavioral methods taken from the field’s psychology and sociology, a change strategy is created. Using data acquired during assessment, changes can be presented as being compatible and beneficial to the organization’s values, norms and current practices. Phase three, implementation, is the process of executing change strategies within the organization. Unknown to organizational members, implementation occurs prior to an HIS installation. During implementation a step by step procedure is established, creating a framework of standards, work processes, and resources that ensure the majority of an organization’s functions are included. Phase four, reassessment, typically occurs six months following HIS installation. Reassessment requires the same data, collection methods, and measuring standards are used. Reassessment helps determine HIS individual ease of use and overall system

Process documentation aids in capturing the perceptions of stakeholders and the fueling of need for change, process improvement, and growth. Proper business needs and documentation help to add the necessary vibrant detail about how to understand how, why, when and what it takes to be successful with change. While most organizations understand that change is inevitable and paramount, change can be hard to embrace especially when the organization does not have any details of that the business actually does on a daily and granular level. When an organization is knowledgeable about the details to remain relevant in the market in which they exist, it offers leverage given the ability to reflect back on what has already

A change specialist is fundamentally an expert, either from inside the association or got as an outcast. They frequently assume the part of an analyst, mentor, advisor, or instructor. Now and then they will even fill in as a line supervisor. While some change operators have some expertise in one part, most will move their parts relying on the necessities of the

3) Change Approval Process: The change management approach for this project is to make sure that all

After acquired to change management subject, I think that change is a state of transformation which results in an essential shift in the way we observe and interact with the world. The concept of change is more important in our lives as it enables us to face new experiences, either it be good or bad. To be safe from bad experience of change, knowledge to manage the change is compulsory for

1.1 Change management is described by Armstrong (1) as “the process of achieving the smooth implementation of change by planning and introducing it systematically taking into account the likelihood of it being resisted”. Change, the fundamental constant in any successful organisation, can be adaptive, reconstructive, revolutionary or evolutionary and can happen for a number of diverse reasons:

Change administration is a vital piece of project administration. The project supervisor must look at the proposed change and decide the impact the change will have on the task all in all before permitting the change request to be executed.

Applications Coordinator – Application Coordinator works on some important responsibilities like accounting, payroll and maintaining

Change management has been defined in several ways, but according to Hayes (2005) change management is the systematic approach and application of knowledge, tools, and