PRINT VERSION OF THE COMPETING VALUES COMPETENCY QUESTIONNAIRE TO ACCOMPANY BECOMING A MASTER MANAGER: A Competing Values Approach FIFTH EDITION QUINN / FAERMAN/ THOMPSON / MCGRATH / ST. CLAIR (Text published by John Wiley & Sons) If you have questions about this questionnaire, please email them to: Lstclair@bryant.edu Copyright © 2011 Competing Values Competency Questionnaire The Competing Values Competency Questionnaire is a tool to help you assess your development as a managerial leader with respect to the four quadrants of the competing values framework.* This questionnaire consists of 100 questions related to skills that managerial leaders need to meet the challenges of complexity, …show more content…
| | 29 | meeting with customers and others from whom I need to obtain a commitment to discuss their needs. | | 30 | encouraging others to think about their career development. | | 31 | emphasizing accuracy in work efforts. | | 32 | modeling an intense work effort. | | 33 | starting ambitious programs. | | 34 | anticipating what customers and others with whom I negotiate will want next. | | 35 | insisting on beating outside competitors. | | 36 | demonstrating full exertion on the job. | | 37 | developing others by delegating tasks that require them to learn new skills. | | 38 | recognizing when one source of power is likely to be more useful than another source of power. | My rating 1 = Never 7 = Almost Always | # | How often have you successfully engaged in . . . | | 39 | deciding when a face-to-face interaction is more appropriate than an email, phone call, or paper memo. | | 40 | avoiding prematurely smoothing over constructive task-related conflicts. | | 41 | using multiple approaches to encouraging compliance with rules. | | 42 | selecting the most appropriate communication style based on the purpose of my message. | | 43 | providing timely performance feedback that includes specific examples of desirable and undesirable behaviors. | | 44 | anticipating counterarguments that others might express when I make a recommendation. | | 45 |
“Competency models describe the behaviors and skills managers need to exhibit if an organization is to be successful” (Hughes, Ginnett, & Curphy, p. 252). In many organizations, competency models can differ between the different hierarchies of managers. As a person’s leadership role evolves so do the behaviors and skills he or she must possess to be an effective leader. This statement holds firm as with the case of Andra Rush.
Basic Values in Health and Social Care Client’s rights in interpersonal situations It is essential that health care workers should be clear about the values, which underpin health and social care work. These values are the basic beliefs about clients’, rights, which shape attitudes and influence our methods of care. Such values are reflected nationally in The Patients’ Charter. This is a standard against which the care received by all users of the National Health Service can be measured.
R.E.M. ....Religious, educational and moral values. These are the three values that affect society today the most, I think. Society may look down on people if they do not live by what society thinks is correct. For example if a persons values are corrupt then society will look down on that person, but if a person has real high morals then society will think that they are fake of just a “goodie”. In society today you will be looked down anyway your moral beliefs are.
What is your understanding of “ truth” after your study of conflicting perspectives and their representation?
Drinking and driving has been a growing problem in our country and will most likely get worse before it gets better. According to http://www.madd.org, 41% of all traffic accidents in the country are alcohol-related. In 2002, this added up to a grand total of 17,419 deaths caused by somebody getting behind the wheel of a car while under the influence of alcohol (MADD). Naturally, statistics such as these, if the were presented effectively, would probably make quite a large number of people want to do something about the unnecessary deaths across the country. That’s where SADD comes in.
In Amy tan’s short story called Two Kinds, there are many examples of conflict. These include; Chinese versus American culture, a parent’s wishes versus her child’s wants, and the pursuit of material success versus contentment. However, this essay will only address the conflict between the story’s mother and her daughter’s personalities. Theirs is a struggle with old-world pride against new age independence.name the characters. But the author takes pains to show their good qualities as well, so the story redeems these two characters in the end.
One would find Chrysler Chief Executive Officer (CEO) Sergio Marchionne’s approach to organizational change heavy handed. Mr. Marchionne’s decisive terminations and quick judgement calls on executives to surround himself with were a shock to the organization (Kreitner & Kinicki, 2013). Leaning more toward a Market culture in the Competing Values Framework would appear to have been a more direct and effective way to shift the direction of the organization (Kreitner & Kinicki, 2013). Control was Mr. Marchionne’s top objective and he accomplished this goal, but at what cost. With the Market quadrant as a primary guide, Mr. Marchionne could have pushed quicker into being competitive and molded the company to be more customer focused (Kreitner &
Complete the survey of “Competing Values Self-assessment: Managerial Skills” at the beginning of the course, and again after completing the course. Go to www.wiley.com/college/quinn. Click “student companion site”. Click Competing Values Surveys. Print the results and bring to 2nd class meeting.
Management plays a vital role for small companies, large corporations, and any other business type. They help assist in making sure that a task is completed in the correct manner that benefits the company in many matters to include legal. Most who think about management today, assume they have a lot of responsibility, to include the ability to lead with great leadership skills acquired through schooling and knowledge. Fortunately for these leaders, these management skillsets were not just acquired overnight, they were developed and tested over a long period of time through trial and error before being taught at an accredited institution or published for others to utilize. Therefore, there have been many theories and milestones that have developed through time, which have assisted in shaping management into how it functions today.
The values that are most important to me to be successful professionally are achievement, social service, accountability, honesty and flexibility. Comparing my personal values to the values I chose for my organization shows a lot of similarities but also some differences. Personally, I believe that accountability and honesty are important likewise I have integrity as a value for my organization. I want my employer and my coworkers to know they can trust and count on me do what is right in helping our organization reach its goals and provide great service to our stakeholders. Nonetheless, I am also expecting the agency to be truthful, fair and take responsibility for their actions. “Trust is the glue that holds businesses and their stakeholders
Private meet with customer before hand to discuss needs and expectations, as well as dates and prices
that we can discuss the problem together, in confidence, instead of over the phone.Also that during
What ideas or concepts covered in discussion or through the article synopsis you read did you found most helpful towards your understanding of Administrative practice?
The rise in knowledge work has encouraged a new view of leadership. Complexity leadership theory assumes that organizations are less like mechanistic machines, which can be controlled using directive leadership, but rather organizations comprising of dynamic groups with interdependent relationships (Best, 2014). Complexity leadership requires a paradigm shift from traditional leadership. Knowledge is powerful, and creating a shared sense of knowledge and cultivating this throughout the organization, rather than a few leaders with the knowledge is required in leading a complex adaptive system (Best, 2014). This paper analyzes macro, meso, and micro level leader interactions in leading complex adaptive organizations; an analysis of traditional and complexity leadership theories, with a mix of traditional and complexity leadership applied to a large knowledge worker based multinational education company.
The modern age has been characterised by the evolution of “coercive shop floor practices” (Barley, Stephen R. & Kunda, Gideon 1992) into large corporations and the rise of “professionalisation of management” (Barley, Stephen R. & Kunda, Gideon 1992) which lead people to formulate a succession of managerial theories to understand and deal with current management issues, including the four models of management: the rational goal model, the internal process model, the human relations model and the open systems model.