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Control and Power in a Management Consultancy: Brownloaf Mactaggart Case Study

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1. Introduction
Acquisition is a continual process, not an event (Carpenter & Sanders, 2007). It seemed to be a win-win situation when Watkins International acquired Brownloaf MacTaggart (BM), which until the acquisition in 1988 had been a prestigious small consultancy practice. However, a series of organizational problems arose after BM became one division of the international corporate empire. The shift means sudden changes in management styles and enterprise institution. As a consequence of inappropriate integration, the former BM staffs encountered a clash with Watkins ' culture and values. Furthermore, the firm seems to lack in sophisticated goal setting and reward policies under the undetermined leadership. This essay will attempt …show more content…

Nevertheless, there is no evidence showing that BM staff’s more effective and efficient work performances tend to make them achieve higher bonus.

Besides conventional reward policies, some long-term needs are usually reconsidered by employees, especially young staff. Maslow’s hierarchy of Needs (1954) theory shows that an individual is ready to pursue growth needs (such as self-actualisation and self-actualisation) after deficiency needs (deficiency needs and safety) have been satisfied. In a general way, individuals will not be motivated and energetic on their work if their high-level needs are hopeless to be satisfied. In reality, BM Division did not provide staff with a promising career future, because partners preferred to hire young staff and just simply ‘burn them out’ before they were taken placed by some new employees. What was worse, promotion was rare in BM, for instance, only one person was promoted from senior consultant to managing consultant in the past fifteen years.

2.3 Leadership and Power
Effective leaders need broad vision and enough energy to deal with multifarious issues in an organization. According to Fiedler’s Contingency Model (1981), the leader’s effectiveness is determined by the interaction of the leader’s style of behaviour and the

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