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Day Residential Leaders

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Day & Residential Leaders:

It is imperative that you familiarize yourselves with EPIC’s policy and procedures manual as this is the guide in which we reference when topics occur. Both Day Supports and Residential are the heart and pulse of this organization. Without programs, EPIC would dissolve. Hence, as we move forward I will expect each leader to understand and use this tool when engaging in affairs/issues with staff. It is important that you set the tone with your individual teams in a respectable manner to include being transparent, ethical and fair. A program without sound leadership is a program that is deemed to fail. It is important that we are mindful of our tone, cadence and body language, as the way we engage our staff will either aid or hinder your resolution attempts. …show more content…

We have to be mindful that when we are counseling staff it is important that we are aware of issues/topics related with ourselves and ensure that we are being fair and have reviewed self, prior to quickly reprimanding staff. If your attendance is subpar it is imperative that you address self, prior to and/or while addressing your staff as I can assure you we are being monitored and judged as well. We have to lead by example. Also, when counseling, and when we are reviewing documents (staff and/or client related), keep in mind that we have a legal obligation to respect their privacy AND confidentiality

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