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Discuss The Role Of Public Services In The 21st Century

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In the twentieth century, a classical view of government assumes that its job is to make and enforce laws. Public services are traditionally delivered via a plenty of government agencies via programs unconnected with each other. Bureaucratic structure was the dominant organizational model used to deliver public services and fulfill public-policy goals. (Goldsmith& Eggers, 2004) In many ways, twenty-first-century challenges and the methods of addressing them are more various and complicated than ever. The traditional hierarchical government model simply does not meet the demands of this complex, rapidly changing age. A completely different view shifts from government to Collaborative governance. Leadership engaging with all sectors—public, private,

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