Discuss the Evolving Role of the Chief Information Officer (CIO)

Over the past few years growth, of WW has not increased and it has remained stagnant due to the slow growth of the economy. In order to improve the growth of the organization, a few IT organizational changes are required that will help streamline the internal processes for WW to improve the

Outrigger hired a CIO in 1986 when other organizations were still struggling with what the role a CIO could play in its operations. The IT in Outrigger understands its importance in building a competitive advantage and has played a huge role in Outrigger’s success till date.

IT Organizational Restructure is necessary for the current IT department to be developed into a CIO organization. Outlining a new framework and identifying roles and responsibilities will help to shape an effective organization to be in a better situation to support the company’s goals. It will also better align the current and future IT investments and

Similar to Cisco and Tektronix, the previous legacy CRM systems in Cigna were independent of each other and outdated. The CIO was keen to improve the efficiency of the business operation through IT and to consolidate the system plans through developing them internally. Cigna needed to move IT into the turnaround mode in order to meet customer and legal demands. As such, there was a need for an IT governance structure to ensure broad based, multi-level participation by all stakeholders in IT Governance (Rau, 2004), the selected roles and responsibilities within and external to IT & the relationship amongst these components. No such governance council was established in Cigna which would seem to have resulted in all IT related decisions falling onto the shoulders of the CIO without having additional support of other senior managers. In addition, without the IT council being in place, it did not seem to be asked as to whether or not the CIO had the experience to handle such a project. Based on the fact that she was an internal recruit, it is unlikely that she had previous experience as IT lead on such a project. There were unrealistic expectations placed on the IT department by senior management

CIO reports to CEO (Chief Executive Officer), CFO (Chief Financial Officer), or COO (Chief Operating Officer).

In 1993, when Peter Solvik took over as CIO of Cisco, he reallocated the IT budget to each individual department. He also took the power away from an IT steering committee and gave it to departments. This gave each department the ability to function independent of each other. There was no need for them to communicate with other departments in order to achieve similar objectives and goals.

Sometimes IT professionals are declined budget forcing them to deal efficiently with what they have. Therefore, they must follow the advice of Mr. Fawcett. There are three things he advises every CIO with:

The CIO role in the company needs to be clearly identified along with accountabilities and objectives for him and his organization, including preventing security breaches.

Richter’s CIO is facing two major decisions – is the current IT structure appropriate to meet the growing demands of the overall organization and to what extent should IT at affiliates be centrally controlled.

The Chief Operations Officer (COO) and the Chief Executive Officer (CEO) are the responsible individuals, which must make the appropriate decisions in order to protect the company’s wealth. As the COO, responsibilities include supervision of the three different product lines that

Additionally, the information regarding CIOS changing with some measure of ordinariness exhibits that a feasible CIO has not been put set up, it has all the earmarks of being as they are all things considered exorbitantly particular and not able to see the timberland through the tress the degree that taking apart with the business. Though the structure themself is a limitation of IT, the way that persons who are both IT and commercial cunning have not remained put into executive positions is a decreasing level of the business adjacent of association. CITATION Luc13 \l 1033 (Lucasdebartolo, 2013)Recommended plan for Savvy Store program

“Distribution is the name of the game,” Lenox CEO and president James Bennett told the insurance company’s newly hired chief information officer, Diana Sullivan, three years ago. Sullivan recalled the details of that first extended conversation with Bennett as though it were yesterday. “We depend

This portfolio focus on what I have learned during the whole IT Strategy and Control paper, a critical reflection of this paper would be provided. This reflection includes the key points, support reference and the demonstration of my own understanding about the paper itself and all of my personal understandings are based on the learning outcome of this paper. In the first part of this portfolio, I would discuss all the key IT Operations Management framework which have been introduced in the paper, the analysis of the processes based on my own understanding would be given. In the second part, analyze processes required for aligning IT infrastructure and operations with the business goals of an organization would be talked about, and I would focus a business organization which has been mentioned in the caselets as a sample. In the third part, some critical evaluate operational IT organizations and their processes against the studied models would be listed and analyzed. In the last part, the recommendations and analysis of my own would be given against those organizations (caselets) which have some problems and current issues arising from the implementation of the IT framework.

Cisco rapidly grew from a start-up to $500M global corporation by January, 1993 when the case begins with Pete Solvick, CIO of the company faced with the daunting task of upgrading its transaction systems and data warehouse. Cisco had exponential growth through the 1990s, averaging at one point an 80% compound annual growth rate while also accelerating new product development and introductions throughout its direct and indirect sales channels. Systems outages were becoming more common as were product shortcomings due to the IT systems supporting key processes becoming faulty and only partially operating the majority of the time. Clearly Cisco had outgrown its current transaction processes and data warehousing infrastructure.

This paper will discuss the processes and pitfalls faced by Information Technology managers in today’s world of business. Today’s IT managers need not only be savvy about existing equipment and upcoming technology; but must also understand the budget issues they face and how to properly address them. The IT manager is asked to look into a crystal ball and predict what products will be beneficial and which requirements can be cut from the budget. They must be able to differentiate between the new shiny fad and products that will be a true asset to the company’s visions and goals. An IT budget can no longer be a static number on the company’s finance sheet; it must be a clear vision of the department’s future spending while falling in line with the goals and expectations of the company.