Managing Diversity* July 2009 Creating competitive advantage through cultural dexterity Highlights • Cultural dexterity is a business skill that enables effective collaboration and communication among people across multiple dimensions of diversity. • Collaboration within a group of diverse people, who approach problems from different perspectives, improves corporate performance. • The environment a company creates can enable—or impede— the success of its employees. • Leaders are personally accountable for creating a culture in which all employees clearly understand what success is and how to achieve it—and are actively encouraged to participate. Facing continued economic uncertainty and concerned with the short-term demands of meeting …show more content…
Racism, she learned, was other people’s problem, not hers. Author Malcolm Gladwell described a charter school in the South Bronx, New York, that replaces a culture of futility with one in which effort and reward are directly connected; 80% of the school’s graduates go to college, becoming, in many cases, the first in their families to do so. Similarly, it is a company’s responsibility to create an environment that offers systemic opportunities equally to all employees. This involves: Understanding that progress requires effort; progress is not the inevitable result of population shifts. Research reveals that in the past year, women have gained little ground in the upper echelons of management. Although they constitute 50.6% of managerial, professional, and other, related occupations, women represented just 15.2% of the boards of those companies in 2008 compared with 14.8% in 2007; in 2008 women held only 6.2% of the top earner positions compared with 6.7% in 2007.5 Without constant attention, progress stalls—and can dissolve. Diversifying the diversity office. Don’t restrict leadership and involvement to women and minorities. Create rotational tracks in roles that include employees of all backgrounds, including white males. This embeds a firsthand
This in turn can increase the creativity and innovation within organizations. As well, individuals from diverse backgrounds are able to provide companies with insight into foreign business practices, translation assistance, and offer detailed information to assist in market penetration. A diverse working team can also improve decision making by providing different perspectives on problems. Individuals embrace working alongside other cultures, as it is a personal learning process that will prove useful in the future.
In the United States, study after study continues to show that women have fewer opportunities to advance in the workplace than men. These disadvantages are a result of society’s views of women in leadership positions and how women may view themselves in these roles. Women have been making progress in terms of equality in pay and job positions, but significant gaps remain. Women who strive to be promoted into higher levels of responsibility in their companies often meet resistance that prevents them from achieving the goal of a senior or executive level of management. This barrier is referred to as the “glass ceiling” and it is a controversial issue in our country today. The glass ceiling called this because women are able to see the higher level positions, but can reach them because of an intangible barrier. One can look at the Fortune 500 companies, which are the most successful companies in the U.S. in terms of revenue to see how few women are in leadership positions. Clearly, women are significantly underrepresented in these companies, as less than 5 percent of these companies have female chief executive officers (CEO) today (Dockterman 105). Providing the opportunity for women to move into management positions, like CEOs, would bring a unique talent and a new perspective on how the company can operate to perform better (Buckalew 147). The “glass ceiling” is a real obstacle that creates an intangible barrier that puts women at a disadvantage in advancing in a company.
From Hollywood to the the social sector, diversity, rather the lack thereof, has been a topic of conversation. Although many organizations have begun to advocate for diversity, more work must be done. Across the social sector,women and people of color remain severely underrepresented in leadership positions. Organizations must become intentional about creating a diverse workforce and implementing inclusive policies that foster positive work environments. When employees feel represented and included they are happier and more likely to contribute to fulfilling the organization's mission.
1). List and explain one concept from each chapter reviewed and how they connect to the facts of this case.
Did the Age of Jim Crow ever end? Americans see “race” as a defined, indubitable feature of nature. Racism- the act of ascribing bone deep features to people to then humiliate, reduce, and destroy them- inevitably follows from this inalterable condition. White supremacist ideals, for instance, espouse unfounded ideas that revere the white man and scorn those of color, while also serving as a nonsensical justification for practices such as slavery, racial segregation, and Jim Crow. In “The Trouble with Diversity”, Walter Benn Michaels dismisses the concept and veracity behind race, as if it weren’t a societal issue worth addressing. To ignore the reality of race would be the equivalent of ignoring the plight and shared experiences of minority groups. “The Trouble with Diversity” insinuates that “diversity” is incompatible with the society we live in; this does not mean that people of color should have to encounter racial prejudices, whether in subtle or discernible ways.
Diversity is defined as the state or fact of being different or unalike. If that’s the case my interviewee and I could not be any more diverse, we differ in more than three dimensions. He is a 21 year old gay Caucasian male and I am 20 year old straight female Hispanic; his social class is upper-middle class and I am lower middle class. My interviewee’s race is a mixture of Ireland, Scotland, and Dutch, but he was raised in the DFW area going to a Baptist church. I on the other hand, am Mexican and grew up attending a Catholic church. We are alike in the sense that although we were raised going to a specific type of church, we have now steered to still believe in God but not with everything the religion/church itself says.
Does our common reader assigned to the class this semester adhere to the accustomed material when it comes to examining cultural diversity in the class? My conclusion is that our common reader The Trouble with Diversity by Walter Benn Michaels touches upon the social, socio-economic, health, and educational aspect of diversity. Observing how an individual’s status and race makes an impact on how they do in society as well as how they’re treated.
Within the upper echelons of upper management is scant room for African American women. This mini-proposal outlines a research project that focuses on the phenomena of the nominal amount of African American women are in positions of management or organizational leadership within the City of Philadelphia.
Today’s management in the workforce is composed of all types of people verses thirty years ago when white males held a majority of upper-management positions in companies. These positions are now held by a mixture of ethnic back grounds and women who hold just as many if not more management positions then men. Just by looking at the changes in management demographics shows how important it is for people to understand cultural competency in the workplace. Dr. Roosevelt Thomas Jr. (1999) stated, “Diversity is the collective mixture of whomever we have in our workforce characterized by their differences and similarities” (p.11). Managers and supervisors must understand the characteristics of a diversity mature individual; they also need to be
The United States is one of the most diverse nations on the earth, originally conceived so, and often described as a great melting pot, as “all nations are melted into a new race of man, whose labours and posterity will one day cause great changes in the world” (St. John de Crèvecoeur, 1782). Yet, despite the country’s diverse population, the workplace remains a place of inequality as women and minorities continue to earn less than their white male counterparts (U.S. Bureau of Labor Statistics, 2011; U.S. Census Bureau, 2009) and advance less in managerial and professional positions (Kinicki & Kreitner, 2008). The question of workplace diversity is a polarizing debate with proponents of diversity measures arguing the business benefit of
Diversity in culture and demographic characteristics can be a negative impact or be one of the team's greatest strengths, depending on how the team as a whole functions and applies these different “routes to success”. A group can become a high performing team by understanding how cultural and demographic differences influence group behavior. The groups must realize that they can benefit from their diversity to their advantage and into a high performance team.
This case study shows the issues relating to workplace diversity and how hiring plays into that role. Hiring is the only way a workforce can improve its diversity, but sometimes means selecting candidates who do not have the most experience or necessary skills. This case study showed just that. This case study showed how a workforce working to bring in new ideas found itself caught between multiple candidates who all brought something to the table.
population. Companies need to focus on diversity and look for ways to become totally inclusive organizations because diversity has the potential of yielding greater productivity and competitive advantages (SHRM, 1995). Stephen G. Butler, co-chair of the Business-Higher Education Forum, believes that diversity is an invaluable competitive asset that America cannot afford to ignore (Robinson, 2002). Managing and valuing diversity is a key component of effective people management, which can improve workplace productivity (Black Enterprise, 2001).
Organizations have been becoming increasingly diverse in terms of gender, race, ethnicity, and nationality. This diversity brings substantial potential benefits such as better decision making, greater creativity and innovation, and more successful marketing to different types of customers. But, increasing cultural differences within a workforce also bring potential costs in higher turnovers, interpersonal conflicts, and communicational breakdowns. The utilities of diversity training and the essential managerial skills required for effectively managing diversity will also be discussed.
Introduction Over the past several decades, the forces of rapid economic and technological change, the influx of women and minorities into the workforce, the economic shift to a post industrial, global economy and an investment market emphasis on short-term profits combined to reshape organizations. Major components of the change included organizational restructuring, the erosion of employee trust, increasingly greater workforce diversity and the emergence of work teams as drivers of firm performance. Concurrently, many women in organizations, mostly confined to the lower and middle management levels and in the majority of firms denied any opportunity to move