How to Secure your Ecommerce Site against Hacking Attempts
Aiesha Hasan
Mar 02, 2017
5s
E-commerce business continues to skyrocket and when there is money to be made, criminals are here to follow.
Online stores are the prime targets for cyber crimes. This is not new as the e-commerce websites are more lucrative for the cyber criminals. This is because e-commerce website process the customer’s money which is itself lucrative for the cyber criminals and secondly the transactions contain sensitive data of the customers that are directly associated with their credit cards, allowing various scams and frauds easier to make.
Your e-commerce website is not just a website you are running there, in fact, you are also responsible for your customer’s
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A password which has minimum characters along with symbols and numbers are harder for cybercriminals to breach into the e-commerce site from front-end.
Put up System Alert for Suspicious Activity: Set up system alert notice for multiple transactions done through same IP address. Similarly, online retailers can put up these alerts for multiple orders placed by the same person using different credit cards and phone numbers which are from different areas than billing addresses and orders where the receipt name is different from the card holder name.
Layer you E-commerce Security: Layering your security is one of the best ways to keep your e-business secure from cyber-attacks. Put up firewalls, an essential part in stopping cyber criminals before they can breach and get access to your critical and sensitive information.
You can add some more extra layers of security to your e-commerce site and the applications such as contact forms, login boxes and search query. These steps will ensure that your e-commerce site is protected from application-level attacks like SQL injections and XSS (Cross-site Scripting)
Security Training for Employees: Provide security training to employees and make them understand that they should never reveal private customer information on email or in chats as none of these methods are secure.
Make use of strict written protocols and policies and encourage employees to implement them.
Use Tracking
One important part of E-Commerce is maintaining stringent site security, confidentiality for the customers, integrity, and availability, also a secure system must contain authentication verification of the user, Authorization, allowing manipulation of the resources in a specific way and Encryption for records and transactions.
In this era of globalization and cut-throat world of competition, it is virtually impossible to do business without using the internet and web applications. Internet gets used for processing the credit card or debit card sale and even for using to save the data of customers to the merchant’s database for future reference and to send promotional offers to the previous and patron customers. And on the other hand, hackers are trying their best to get the data stored on the merchant’s server by spoofing
Virtually every business today uses at least one form of computer information technology. Business firms use computers to automate and assist in managing everything from operations, sales, finance, and logistics. Internal databases and intranets are used for internal controls and organizations are connected via the internet to conduct sales, marketing and many other communications and transactions. Electronic business, or e-business, is dominating modern markets and the business world. This new world of technological innovation has exponentially increased efficiency and globalized the world’s economies. Unfortunately criminals still exist and continue to exploit businesses, committing acts of theft, vandalism, and terror.
Four, it’s about the data security and integrity. The integrity refers to the ability to ensure that information being displayed on a web site, or transmitted or received over the internet, has not been altered in any way by an unauthorized party (Laudon and Traver, E-commerce 2015, Global Edition). Companies must have in place a technical and physical safeguards to prevent the breach of data.
Hacking is where unwelcome and unlawful users somehow achieve entry to a network. This illegal user or hacker can then take over your network and be able to modify specific aspects of a website as if they are really the actual users, these hand over information that could demonstrate serious issues e.g.; customers could hand over their personal details to the wrong people or person. This issue can be prevented from occurring by using the e-commerce system which would have to be
[53] This strengthens the security systems of e-commerce business by applying strict actions towards selling fake products and providing poor customer services. [52]
What can be done to improve e-commerce security on the Internet? Give several examples of security measures, and technologies you would use.
E-commerce is a product that has been available since the early 90’s. It is something that people are familiar with. A product that is now part and parcel of people’s lives.
One of the significant success factors of E-commerce is its security, it kept secure the credit card details and extremely sensitive personal information of the customers.
“E-commerce security has its own particular nuances and is one of the highest visible security components that affect the end user through their
E-Commerce security threats according to “FindLaw UK, major threats to E-Commerce can be grouped into two categories, malicious and accidental threats”.(34) The first threat gone over will be malicious threats which “include hackers attempting to penetrate a system and steal sensitive data, burglars stealing a laptop that has sensitive data on it and impostors posing as legitimate users and then copying website information”.(34)Another major threat to E-Commerce “involves attackers
In eCommerce, B2C is the more well-known category that is preferred by majority of the private consumers. B2C or business to consumer is popularly known as online retail or online shopping. The increasing demand for online shopping is expected to boost a $1.92 trillion sales at the end of this year, 2016. In the US alone, statistics show that there are over 211 million online shoppers who had in one time browsed products, compared prices, or bought a thing or two from an online retail store. With these data, security for every sale that is transacted from your ecommerce store is a critical component and must always be given utmost attention.
Although technology has brought many advances to the conducts of business by way of automating the process of inventory, calculating sales, and processing digital payment, information of all kinds is now floating around in cyberspace. In the protection of privacy, whether governmental, corporate or personal, much of this information must remain concealed from the outside. Unfortunately, the ease of locking away sensitive information is not always simple and threats against the security of information and privacy are ongoing. In the United States, FBI reports of online crime both fraudulent and non-fraudulent increased by 32% in just a four year period from 2004 to 2008 (Wagner. 15).
The website is offering a big catalogue of digital materials (music) to customers whom are typically submitting their credit cards in the payment process to purchase these items online. The actual business transaction between the website and the customer is to our knowledge a legitimate one, it is only after the payment is made where the actual fraud occurs, as the credit card info is passed on to the Russian mafia who collects these info and sells them in lots to other criminals in the black/underground market. This sequence of actions can be aggregated in two main acts of crime, this first one happens by leaking/revealing the credit card information, or failing to protect it at best, and the second one happens when the credit card info is used without the consent of the owner to buy goods illegally. Any successful strategy should address and mitigate both sub crimes which can be discussed legally under the data protection act and online finical fraud legislations respectively[ ][ ].
Information Technology solutions have cleared a path to another universe of web, business systems administration and e-keeping money, maturing as an answer for diminish costs, change the advanced monetary undertakings to more less demanding, expedient, effective, and efficient technique for exchanges. Web has developed as a gift for the present pace of life but in the meantime additionally brought about different dangers to the shoppers and different establishments for which it 's turned out to be generally helpful. Different lawbreakers like programmers, saltines have possessed the capacity to clear their approach to meddle with the web accounts through different strategies such as hacking the Domain Name Server (DNS), Internet Provider 's (IP) address, ridiculing, phishing, web phishing and so on and have been fruitful in increasing "unauthorised access" to the client 's PC framework and stolen helpful information to increase tremendous benefits from client 's records Cybercrime includes criminal activities that aim PC, web, or system