Employee Motivation

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Bauer and Erdrogen (2009) define motivation as “the desire to achieve a goal or a certain performance level, leading to goal–directed behavior” (p.97). McConnell (2006) argues that true motivation is self motivation. Today, health care organizations place a lot of emphasis on production and performance. However, motivating employees is a common challenge faced by health care managers and Bauer and Erdrogen (2009) state it is also one of the factors that greatly affect performance. McConnell (2006) states that managers cannot motivate employee; however, they can provide an environment that encourages employees to motivate themselves. Most employees are motivated; however, health care managers are constantly trying various efforts in their…show more content…
Another useful motivation theory that a manager can use is the two-factor theory by Frederick Herzberg.
Bauer and Erdrogen (2009) state that Herzberg used a different approach in understanding motivation and the factors of what satisfies employees and what dissatisfies employees in the workplace. He states that Herzberg referred to dissatisfying factors as hygiene factors and satisfying factors as motivators. According to Herzberg research, Bauer and Erdrogen (2009) state that hygiene factors more pertain to job environment conditions whereas motivators are factors that encourage workers to work hard. Bauer and Erdrogen (2009) state that company policies, supervision and relationship, working conditions, salary, and security are examples of hygiene factors and motivators, on the other hand, are achievement, recognition, interesting work, increased responsibities, and advancement and growth. The presence of dissatisfying factors and the absence of satisfying factors can result in employees not being motivated and not working up to the level expected of them. Although, Bauer and Erdrogen (2009) state that there are limitations in Herzberg, they believe it can be used by managers to address motivation and dissatisfaction issues among employees. Both Bauer and Erdrogen (2009) and

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