INTRODUCTION Employees in today’s society play a crucial role in the success of organizations. They possess critical abilities of exerting creativity, innovation and change. Yet these sources of success are not always applied, due to silence in the workplace. Breaking this employee silence and promoting free climate to encourage speaking up are obstacles managers face. The degree of communication and connection between managers and employees in organizations is vital when determining organizational outcomes. Detert and Burris (2016) has found that an organization has lower turnover rates and increased performance when employees expressed out their opinions, but in most cases they choose the passive position of staying silent. According to …show more content…
As claimed by Dyne, Ang and Botero, there are three specific forms of employee silence. Acquiescent silence This silence, represents those who restrict voicing out relevant ideas, information and opinions. They choose to become have no affiliation with a given situation thinking that it could be futile to change or also have low self- efficacy about personal abilities to change a situation. Acquiescent silence is more passive and involves disengaging behavior, Defensive Silence Defensive silence, is silence like of acquiescent silence, where employees withhold relevant ideas and information but is done intentionally as a form of self-protection from fear and other negative consequences. Pro Social Silence Pro-social silence is a form of silence, also associated with withholding ideas and information and opinions but with an objective of benefiting people and the organization they work for. It is a behavior that requires awareness and considerations of the alternatives and conscience decision to withhold ideas. Outcomes of Employee Silence Donaghey, Cullinane, Dundon and Wilkinson (1994) describes employee silence in organizations as those who withhold opinions about their work related matters, to the people who are capable of dealing with these situations. It usually takes place, when employees are concerned about the job, have suggestions for improvement or conflicting views with tasks. An organizations culture and
“A word is worth one coin, silence is worth two”-the Talmud. When Danny and Reuven we’re friends they had each other to talk to and then in college they had nobody, In the book “The Chosen” by Chaim Potok, It talks about how silence can bring to sides together and hurt and help you.
“Employee voice” is a key to a successful business, says Nita Clarke. Many people may feel reluctant to talk about their opinions due to various reasons. One explanation could be that they are afraid their opinions may be
Consider the different methods used to give effective voice to employees and critically evaluate the importance of this to the employment relationship
Quote 1 neutrally helps the oppressor never the victim silence encourages the tormentor never the tormented .silence makes the tormentor feel like he is doing something right but if you talk about it and let the world know .They’ll realize they are doing something wrong. If they was to put me in a death camp and I survived I would let the world know about all the suffering and torture I went through and that Hitler’s way of
In Elie Wiesel’s Nobel Prize Acceptance Speech he expresses how bystanders are not innocent. For example, it is a citizen's duty to stand up for others even though many people think that there is nothing wrong with being a silent bystander “Neutrality helps the oppressor, never the victim. Silence encourages the tormentor, never the tormented. We must interfere.” (Wiesel 8). Being silent about an issue, big or
Silence, Identity, and Naming! Some may feel that when someone says silence they’re automatically only referring to someone not speaking. But, that isn’t the case. Silence has so many different meanings. Silence can be within community, within religion and even within the relationship of a loved one.
A leader must listen to its followers and vice versa. Both Gardner and Wooden in their books provide examples that both ineffective and effective communication can affect a group or organization—for better or worse. However, through positive open communication that is produced from the group can lead to positive and effective improvement (Wooden, 2005, p.198-201; Gardner,1990, p.86) for the work environment and respectability between leader and follower.
The rule of silence is considered a serious matter that calls for caution, careful judgement, and plenty of time. A person may be considered immature if answers are given quickly, or if they interrupt another person who is forming a
According to an article written by Lou Solomon, Two-Thirds of managers are uncomfortable communication with employees. As someone in a position in which you are overseeing any number of individuals this is a problem. As a manager it is very important to be respected and trusted and effective communication can play a key role in just how smoothly a business can run. The managerial position is seen as the position in which employees can go to seek help or direction, the problem here is that not enough managers are trained to overcome the challenges of communication.
My rationale in this is that the challenges that face society today are hindered by silence. When a person or group feels that they do not have a voice, it hinders their ability to participate actively and productively in these types
Silence was used as an educator for Danny, Reuven, and ironically enough, Reb. Saunders himself. Its by Reb. Saunders to raise Danny was a controversial method between the different characters of the novel which ultimately proved successful, having many indirect effects throughout the novel. The more apparent and obvious target of the use of silence as an educator is of course Reb.
When I as a practitioner uses the use of silence in a session it means that I as a counselor will ask the client a question that they will need time to consider. During this period of consideration, I stay quiet and give them a chance to experience emotions, think about, and reach their own conclusions about what I have just asked them. I struggle the most with this skill because I still feel awkward when there are gaps in the time when I just sit and watch the client reflect on what I have said. When this happens, I feel as though my question was too heavy and I overstepped my boundaries. This then leads me to add more clarifying statements to try and help them, when in reality all I am doing is interrupting the time that they needed
As it may not seem like a conscious choice, any time an employee offers an excuse for a poor performance, he or she is trying to clear themselves of any responsibility. This can create tension between the employee and the manager as the executive’s focus tends to be not on the excuse itself, but on the issue of responsibility. Along with excuses, silence acts in a negative manner for many reasons; it is obvious that it makes the employee feel awkward. Silence can also be used as manipulative power play as well as a means of intimidation which can lead to a multitude of other negativities such as irrelevancies and misconception.
Besides, power imbalance between employer and employee in the workplace seems to be unavoidable. As noted by Wilkinson et al. (2014), employees are citizens who have the right to be informed and consulted; therefore, the aim of employee voice is to communicate with management and express employees’ concerns about their work situation. Nevertheless, in recent years, decreasing union density has gradually shifted the form of voice in most organisations and countries from collective and unionized channels to direct and individualized mechanisms (Wilkinson et al., 2014).
In the past decade, many scholars have done a lot of research concerning organizational silence. Their main foci are on the kinds of issues that employees felt unable to talk to people above them and the reasons behind why they think that they should not speak up about concerns or problem (e.g. Milliken, Morrison & Hewlin, 2003). It is, however, not much research has been done to further analyse the underlying cause of organization silence. Therefore, in this paper, I will try to use the nature of human being, selfness, to further analyse and explain the research results done by previous scholars in respect of organization silence.