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How HomeFirst Homeowners Insurance Claims are Paid

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Our HomeFirst Insurance Agency team of claims adjusters and claims service representatives is committed to getting you your claims as quickly as possible. Even as you wait to receive your claim, we know you’re wondering how soon you’ll receive your claim and how much you’ll receive.
How Long it Takes to Receive a Claim
After you’ve filed your claim either online or over the phone and have completed the claims report process, we try to process your claim as …show more content…

Factors Affecting How Much You Receive
There are a couple key factors that affect how much you will be paid on your claim. The amount of insurance coverage you have purchased is the largest factor. Other factors include:
• The damage incurred
• Your insurance deductible
• The type of policy you have purchased
An additional factor affecting how much you’ll receive in a claims payment is the unique nature of each home repair process. We’ll address claims as we can and hold off on certain items until we have complete information which means you may not receive a payment for all covered losses at once.
For example, as repair processes are completed, you may find new complications. An inspector may not get all the necessary information at once and cannot complete the claims process at once.
In some claims processes, we may complete a home investigation but the homeowners submit their personal property claims sheets at a different date. These factors can result in separate claims payments over time.
These additional, latter payments are occasionally made to fulfill our key goal of putting you back to where you were prior to the loss as long as that loss is covered.
Whether You Receive Payment for Heightened Costs
Some of our insurance policies do include additional living expenses or loss of home use. If you have this included on your HomeFirst insurance policy, you can receive an amount that the

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