Export data into external source (m3)

Resource Optimization: resources such as people, time and money should be utilized properly in their appropriate places to maximize their benefits.

As stated in this case, the customer services business has grown doubled in the past five years as the advancement of technology allowed employees to investigate most software and hardware system faults from the center through remote monitoring. However, as the business grows, there are possibility of increasing work load and pressure that causes the rise of those negative feedbacks from both customers

Workers have the right to 11 hours rest between working days (eg if you finish work at 8pm, they shouldn’t start work again until 7am the next day).

10 hours a day from Monday to Friday and six and a half on Saturday.

By law all workers should also not work for more than 48 hours a week on average over 17 weeks. This does not apply to workers under 18. They should not work for more than 8 hours a day and 40 hours a week.

NetSpace’s IT helpdesk department has been asked to repair and document any faulty equipment during the companys shutdown week. All faulty PC’s will need to be clearly documented to provide evidence of the actions taken resolved the faults.

Working time directive 2003/88/EC: The law says that workers don't usually have to work more than 48 hours a week on average, unless they chose to.

28 days holiday (paid) for full time employees (part-time employees would receive this on a pro rata basis);

You will be expected to arrive at your designated hour and leave no earlier than that time approved by your supervisor. Staff are expected to work a full eight hours, with a required half-hour lunch break. All exceptions require prior permission from your supervisor.

However, other studies have found that nurses’ healthiness is not undesirably affected by the 12 h shift (Dwyer et al., 2007; Jennings and Rademaker, 1987; Kaliterna and Prizmic, 1998), and some have established that it can essentially have affirmative well-being benefits, comprising a substantial reduction in individual symptomatology in the areas of overall health, cardiovascular associated illnesses, anxiety and frustration (Eaton and Gottselig, 1980), reduced emotional exhaustion (Stone et al., 2006; van Servellen and Leake, 1994) and consumption more healthily (Freer and Murphy-Black, 1995). One study found that nurses employed 12 h shifts involvement suggestively less compassion tiredness than those working for 8 h (Yoder, 2010). A smaller quantity of studies have reconnoitered the connection among work hours and the probability of incident or injury to nurses but these too have self-contradictory results. One study found that the danger of ‘drowsy driving’ doubled over and the risk of actuality involved in a motor vehicle crash or near motor vehicle crash nearly doubled when driving followed shifts exceeding 12 and a half hours in period (Scott et al., 2007). However, additional study found no changes stated in trouble driving home pre and post carrying out of 12 h shifts (Mills et al., 1983). Trinkoff et al. (2006a) found that employed 13 h or lengthier was considerably related with prevalence of neck, shoulder and back injury/complaint, even though Lipscomb et al.

To avoid the “tragedy of the commons” there should be limits on how much of a resource people can use over a certain time so that it doesn’t get exploited.

Shift work is often are work hours outside of 7:00 a.m to 6:00 p.m and it is often dictated by society’s need for vital services. (Caruso) stat

Working hours can be fairly regular between projects but may involve additional and long working hours depending on the nature of the event.

Even though the workers are supposed to work for 8 hours per day, the normal work hours for them is 11-12 hours. In addition to this, they have to fulfill 2-5 hours of compulsory

What would happen as a result of operational risks associated with internal system failures because of mechanical problems or human errors?