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Factors Associated With Corporate Outsourcing

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Due to corporations outsourcing a vast majority of jobs are being sent overseas and the American people are finding it harder and harder to obtain employment. Specifically but not limited to, Information Technologies, Human Resources, and Call Centers are being relocated to the overseas markets. Labor cost in the United States is the main reason that corporations are sending jobs to other countries as well as the corporation will save additional funds by not having the cost of benefits paid for the employee in the United States. With the availability for corporations to outsource, they are looking to place a footprint in the overseas market in order to expand their business globally. The costs associated with corporate outsourcing are …show more content…

There are benefits to the corporation, not the employee, to have the work outsourced. Lower wages are paid to the outsourced country, benefits do not have to be paid to the employees that are doing the work internationally. American employees, however, take pride in work that is done in the United States, it is more beneficial to the corporation to have the work done by employees that care about the work that is being produced by their corporation.
Another critical piece to having work stay within the United States is that there is not a language barrier with customers. If a customer calls into a business and it is a foreign country that they speak with, it is frustrating to the customer when they cannot understand what is being said. This could create a barrier between the customer and the corporation, to the extreme that the customer may stop doing business all together with them. Customers want to feel that they are the only ones that the corporation deals with and that they are a top priority. When businesses are outsourced and a customer cannot put a finger on the place they are at, it makes them feel less important.
Outsourcing does come with its issues, it lessens the control that they have with how some of or all of their services are delivered. This could have the potential to damage the corporation’s reputation and the liability within the business. Communication is the

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