Henrietta is doing very well with accessing the needs of the caller in a timely manner. She needs to slow down her speech and take a little extra time to listen to the callers. Henrietta is usually receptive to critisism and wants to do an excellent job. She has always been respect and apoligetic when she's made an error. She follows the protocols and procedures, but needs to give more attention to info pages for answering callers questions. Overall she's an excellent agent.
Henrietta Lacks is not a common household name, yet in the scientific and medical world it has become one of the most important and talked names of the century. Up until the time that this book was written, very few people knew of Henrietta Lacks and how her cells contributed to modern science, but Rebecca Skloot aimed to change this. Eventually Skloot was able to reach Henrietta’s remaining family and through them she was able to tell the story of not only the importance of the HeLa cells but also Henrietta’s life.
This is a book that tells a story of an African-American woman and the Scientific journey of her cells, it also goes in depth about how her daughter came to find out about her immortal cells. The Immortal Life of Henrietta Lacks is divided into three layers and each part discusses different event that happened during the course of Henrietta’s life, death, and immortality. If the story was written in a chronological order would it had made it easier or harder to understand the more important things?
How would you feel if something was taken away from you without your knowledge? You would been extremely mad, once you found out about it, right? Well that’s exactly what happened to a woman named Henrietta Lacks. Henrietta Lacks had cervical cancer and a doctor by the name of George Gey, took two samples of Henrietta’s cervix (without telling Henrietta or her family) one from the good part that did not have cancer and one from the cancer side. Doctor Gey put the two samples in tubes and named them “HeLa”. A young woman named Rebecca Skloot found out about the immortality that Henrietta and her family faced though the process of her cancer, when Rebecca was only sixteen. Rebecca researched Henrietta, her family, and “HeLa” cells for about ten
The Immortal Life of Henrietta Lacks, by Rebecca Skloot, is a book about an African-American woman, Henrietta Lacks, who had cervical cancer in the early 1950s. Henrietta went to John Hopkins hospital, one of the only hospitals to treatment African-Americans, they derived part of her cancer cells from her cervix and tried to keep growing her cells for research to try and discover a cure for cervical cancer. They have tried this on many patients before, but Henrietta’s cells were special and kept growing, while the other patient’s cells would die. However, Henrietta Lacks and her family had no idea about the doctors taking her cells and medical records and sending them to other doctors around the world. In Skloot’s book there are many ethical
Ethics, in our society, are the moral principles that govern our behavior, dictating what is right from wrong. The specifics of ethics changes as values in our society change and evolve. This occurs in Rebecca Skloots book, The Immortal Life of Henrietta Lacks. One major reoccurring theme in the book is the lack of informed consent and autonomy. Fortunately, now there are safeguards which protect human rights in regard to health care and research. The Commission for the Protection of Human Subjects of Biomedical and Behavioral Research, now part of the Department of Health and Human Services, created The Belmont Report, which is one such safeguard establishing principles for all human research (USDHHS, 1979). This paper will discuss the ethical issue of informed consent within The Immortal Life of Henrietta Lacks, the disregard to parts of the Belmont Report, as well as compare the role of the nurse in charge of Henrietta’s care versus the standards of care set for modern nurses.
When chaos hit salem, it all started from a lie told by Abigail. The lie she told harmed the people who had nothing to do with it. The results caused innocent people to be tortured and/or killed.
After George Gey learned of Henrietta's death, he wanted to get cell samples from her organs.
In literature, “immortality” is when someone's legacy is remembered. The Immortal Life of Henrietta Lacks involves various references to immortality. HeLa left a strong impact in the science community. Henrietta is remembered as the woman behind the cells. Deborah was an important asset in gathering information..
This research paper is based on the findings from the book “The Immortal Life of Henrietta Lacks”. What you will read and come to know is nonfiction. I wish I could put the pictures of what I have seen and read together here for you to perhaps get a better understanding. A story based on not Henrietta’s life being that of immortality, but rather cancer cells removed from her body without her knowledge. These were the first cancer cells to reproduce outside of her body. You will come to know about Henrietta, her cancer, her cells, and her immortal life. Perhaps we can all learn to appreciate life in greater means of appreciation after reading and knowing the life and immortal afterlife of Henrietta Lacks. You will learn about a woman, who like us, had a family, and ended up not being able to truly live life to its fullest. Making us all realize just how cancer is and the amazing research that came from being able to reproduce her cells. Not just for cancer but for various other illnesses that plague so many of us. My hope is that you take away from this a better understanding of a time we do not know, for the ups and downs of science and the possibility of immortal life.
A section of this book was dedicated to Henrietta’s life, which was interesting to say the least. Henrietta persevered. At the beginning of her life, Henrietta grew up on a tobacco plantation, and was raised with a tremendous amount of cousin’s and family members. Personally, I was bothered by the fact that her husband was her cousin, but for that family it was normal, even though it deviated from what would be rational by today’s standards. At another time, when she became an adult, her family and her decided to move to Baltimore. Surprisingly, she spent the rest of her life there, eventually getting cancer and dying. The cancer spread quite fast, and it had extremely surprised me. Personally, I expect that the exposure to the extreme
Mother and daughter had to face extreme weather: snow in the mountains, heat, flash floods, and washed out bridges. An encounter with a persistent tramp led Clara to shoot him in the leg. On the way Clara sprained her ankle in Pennsylvania and Helga wrote to their sponsor requesting a few days' extension of time so that Clara could heal. There were times when Helga had to think if it was a right think to take such a risk
Debroah does well with capturing the NAPE and following a script, however this comes at a cost many times to the caller. She will interrupt and phrase words that come across rude at times. She has been brought over to training to listen to one call imparticular and did apologize for her rude behavior. Deborah needs to listen to her her callers and not have a tunnel vision of capturing the information and not letting anyone disrupt that path. She has had a couple of q.c. errors on protocols as well. She has a good heart and wants to do well, but she must learn to develop kind customer service skills in any situation that she faces. Overall, she is a good agent.
Audra took off three days from her duties and spent most of that time lounging in her bedchamber with Faye, Una, their daughters, and Apple. On occasion, they’d all squeeze into Audra’s bed and laugh, swap stories, and overall, relish one another’s company. They ate most of their meals in the room together. Friendship was the balm Audra needed for her pained soul.
Sandra is very polite and personable to all callers. She can improve by following proper procedures for collecting the NAPE and following scripts. She's had a recurring q.c. issue with putting in a note for customer service on the JPM prayer lines. She also needs to pay attention to resources that are available to her while on the call to answer caller's questions appropriately. She is doing well with taking orders and following a scripted prayer. Overall, she's a solid agent.
The above impassioned speech indicates that Antoinette is gradually moving, though slowly, towards achieving a kind of epiphany or realization of what is going on and of her need for an independent self and an identity of her own. When Rochester talks to Antoinette about justice, she simply replies: “There is no justice” (Rhys, 1997, p. 94). Antoinette feels disappointed and reacts strongly: “She smashed another bottle against the wall and stood with the broken glass in her hand and murder in her eyes” (Rhys, 1997, p. 95). Rochester announces that Antoinette has become his own property and now he is planning to take her, against her will, to live in England where he simply locks her in the attic as an attempt to eliminate her from existence.