TITLE: INNOVATIVE WAYS OF ATTRACTING AND RETAINING GOOD QUALITY TENANTS.
BACKGROUND The evolution of the commercial property market with trends like shorter lease lengths and competition for new tenants in the market for example, means that landlords can no longer rely on traditional ways of attracting and retaining tenants. According to Rasila, H. (2010), “the competitive environment is changing and the real estate owners are seeking new ways of differentiating themselves from competitors”. Traditionally, landlords and landlords’ agents over the years have relied on incentives such as rent-free periods, fitting out and premiums to attract and retain tenants. According to Rasila, H. (2010), “traditionally, the business logic in renting
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This will as a consequence generate greater awareness among organisations on the importance of adopting relationship management initiatives as a vehicle to managing tenants.
AIM AND OBJECTIVES The aim of this research is to examine innovative ways landlords can adopt in attracting and retaining tenants. To achieve this, the study will: 1. Examine the roles played and issues faced by landlords in attracting and retaining tenants. 2. Examine the factors that attract tenants to an office building. 3. Highlight the factors that make tenants loyal to the landlord. 4. Examine the relationship between landlords and tenants in the context of customer satisfaction. RESEARCH QUESTIONS In order to achieve the research aim and objectives, the study will seek to answer the following questions: 1. What are the issues landlords face in attracting and retaining tenants? 2. What factors affect tenants’ choice of office building?
3. What factors affect tenant satisfaction, and to what extent do these factors lead to tenants’ loyalty?
LITERATURE REVIEW - INTRODUCTION According to Porter, M. (1985), A firm can have competitive advantage over its competitors either by delivering the same benefits at a lower cost (cost advantage), or by delivering benefits that exceed those of competing products (differentiation advantage). In a competitive industry such as the real estate, it is becoming more obvious that in order to protect their cash flow and remain competitive,
Managing unrealistic tenant expectations is an unavoidable challenge that every property management teams will eventually face. The reality is that community managers, leasing staff and office personnel are human, and are subject to the same time and space constraints that tenants and other mortals face. While you cannot expect to always agree with a resident’s point of view, it’s important to at least consider the opposing lens.
In 2008, the American population saw a large wave of home foreclosures during the Great Recession that created an economic crisis that displaced millions of homeowners. Unable to recuperate from the terrible financial situation, these persons found comfort within the rental property industry. These previous owners, unable to purchase new homes, began renting property and living as tenants, contributing to the 4% growth record of the rental industry as published in a study that was conducted by Harvard University. With the growth of this industry, rental property owners began to devote more of their time to the development and marketing of their rental properties. These owners began providing lower rates for their properties, and they began making improvements that allowed them to increase the net profit that they received. With the continual “boom” of the industry and the popularity that it is receiving due to young adults needing places the live, rental property owners need an effective program that allows them to oversee their properties and communicate with their tenants.
Mr. Alexander is new to the property management arena and has no experience with multi-family dwellings. Due to our clients limited capital he cannot afford to hire a property manager. Because Mr. Alexander will also be working his normal full-time job, and doing the property management as a ‘side-job’ the ability to manage multiple subcontractors will be highly inefficient and could lead to disgruntled tenants and higher vacancy rates.
This study suggests that property owners should review their authoritative positions in the rental business and should be more involved in the responsibility of
Nowadays, investing in real estate is one of the lucrative commercial sectors that will provide large chances for an investor to generate cash with no trouble. Real estate is a commercial industry that, over time, has dealt with very small threats or failures. This is measured in such a way that investing in real estate is very much gainful and favorable when assessed to divide selling and buying cash or perhaps trading gold, silver, or even platinum.
Allied specializes in purchasing and leasing office space that has been repurposed from light industrial structures located in urban areas, otherwise known as “Class I” office space (‘I’ for industrial). These units are characterised and valued by Allied for their location (specifically their proximity to business districts and public transport), their distinctive environments, as well as their low gross occupancy costs compared to office towers. These features are valued due to their universal appeal to possible tenants who operate in different industries and have various differentiating needs.
Every individual whether they are aware of it or not, base their decision-making on some form of statistical data. Simple everyday decisions are made through rationalizing a problem or opportunity, forming a hypothesis, analyzing information, and determining a decision based on the gathered information. For the purpose of practicality, Team A has chosen real estate market data gathered from the website for the Statistical Techniques in Business and Economics (2008) textbook to formulate and define a chosen problem, attempt to delineate the purpose of the research into the variables that affect
To successfully complete this assignment you must answer the following questions to demonstrate your knowledge. The assignment will be granted a result of “Competent” if the learning outcomes are achieved or “not yet competent” if not. If a result of “Not Yet Competent” is achieved you will be given the opportunity to resubmit your assignment.
When it comes to renting commercial space, tenant improvement allowances play key role in the comparing commercial lease terms. Even the most savvy business owner may not know what allowance to ask for, or how to successfully negotiate the terms with the landlord. This is a vital skill, one that must be mastered in order to reap maximum benefits and achieve the organizations goals and vision for the space. If your company is considering the possibility of renting space in Silicon Valley, here are some tips for negotiating tenant improvements that will help assure your needs are met.
Others causes are taxation structure for rental properties, increasing needs of population segments, regulations and process
Property owners must become selective in who enters and exits their property. An interview, background check, reference check, and credit check will weed out unwanted tenants. You can factor in comfort level, job stability, and income into selecting the right candidate. Consequently, the perfect tenant may not exist after that thorough inspection. Don't let that discourage you, however. Develop a thick skin and use those experiences to avoid selecting similar tenants in the
When the rental prices going up, which are fixed costs of production, then the profits will be reduced and the business owner will think whether their business is still profitable. The business owners will calculate the total revenue and total cost. If the total revenue it would get less than its total costs, the business owners will decide to exit the market. On the other hand, for the big companies, it is profitable to enter the market since the new community, which is the rich people, is their primary profit target
They are supposed to protect tenants against any interference with their usual chores within the property. Neither the landlord nor his agents should disturb the tenant’s possession and enjoyment of the property (McQueen, 2013). In the case of Goodprice Pty Ltd and the restaurant leasing, the landlord has committed to protecting the restaurant tenant against competition that would negatively impact his business. The owner planned to ensure the quiet enjoyment for the tenant by not leasing, renting or occupying any part of the Shopping Center for the consumption of food or drinks. He, in other words, had committed to creating monopoly for the restaurant tenant as a way of ensuring quiet enjoyment of the property within the Shopping
Following are the factors a customer should consider before taking a buying or leasing decision.
The significance of this is that awareness may have direct bearing on consumer purchase behaviours, promotion and recommendations of the company, improved perception and loyalty, translating into increased revenue share.