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Interpersonal Communication Analysis

Decent Essays

Another factor that contributes to interpersonal communication is how appropriate one is when interacting with others. Appropriateness is the ability to maintain the expectations based on any circumstances by acting in ways other people in the situation expect you to communicate (McCornack, 2016). I am an appropriate communicator because it was my highest score on the competency scale with a score of 13 out of 15. As an appropriate communicator, I can self-monitor situations so that I can adjust to them accordingly. In addition, I interviewed my friend Kevin about my competence in appropriateness and he replied that I am always appropriate in conversation and that I can adjust my tone and the way I am speaking depending on the level of formality. …show more content…

I told customers that, “Good morning, my name is Daria Manior, and I am an intern for CollegeWorks painting. I noticed that your siding is peeling and I would love to give you a FREE estimate. What’s your name?” A potential client could say, “I am not interested.” I would reply by saying, “No problem, but I would still love to give you a free estimate as a reference point for whenever you’re interested.” If I wasn’t appropriate in conversation, I could have commented on how much their house really looked bad and needed painting immediately to keep their interest. Obviously, this isn’t the best approach because this is insulting to a potential client and they will not work with you if you aren’t appropriate. However, Kevin could see that I was being polite and kept a nice tone, but I also wasn’t being too aggressive and behaved per the situation. By consistently communicating in ways that match the situational expectation as a door-to-door marketer; I kept it professional for the potential clients and made sure the brief conversations between them were …show more content…

To continue my interview with my friend Kevin on my conversational management, he said that I am good at controlling the topic, and that I always stay on topic and transition appropriate. Despite this, he commented that I am not always good at asking questions because he knows I do not ask a lot of questions in conversation. For example, when I am in my communications class for case studies in public communication, I am sometimes called on in class about a certain reading. The instructor asked a question about what materials were used in a picture of an indoor-outdoor hybrid mall. She called on me and I said, “Well, I see wood, glass, maybe plastic, running water…” and she interrupted me and said, “Wait, running water is actually not a material. Do you know why?” And I paused to think, but didn’t know why running water wasn’t a material, so I replied, “Well, the water wasn’t just there when the mall was built, so…I don’t know why.” The instructor said that, “Well, the water itself is material, but the fact that it is RUNNING water, that means that it is an aesthetic for the mall.” But afterwards, I was still confused. I had lost the control of the conversation because I didn’t manage it in the way I wanted it to proceed. If I wanted to effectively proceed in the conversation, I could have just asked to clarify the difference between a

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