Another factor that contributes to interpersonal communication is how appropriate one is when interacting with others. Appropriateness is the ability to maintain the expectations based on any circumstances by acting in ways other people in the situation expect you to communicate (McCornack, 2016). I am an appropriate communicator because it was my highest score on the competency scale with a score of 13 out of 15. As an appropriate communicator, I can self-monitor situations so that I can adjust to them accordingly. In addition, I interviewed my friend Kevin about my competence in appropriateness and he replied that I am always appropriate in conversation and that I can adjust my tone and the way I am speaking depending on the level of formality. …show more content…
I told customers that, “Good morning, my name is Daria Manior, and I am an intern for CollegeWorks painting. I noticed that your siding is peeling and I would love to give you a FREE estimate. What’s your name?” A potential client could say, “I am not interested.” I would reply by saying, “No problem, but I would still love to give you a free estimate as a reference point for whenever you’re interested.” If I wasn’t appropriate in conversation, I could have commented on how much their house really looked bad and needed painting immediately to keep their interest. Obviously, this isn’t the best approach because this is insulting to a potential client and they will not work with you if you aren’t appropriate. However, Kevin could see that I was being polite and kept a nice tone, but I also wasn’t being too aggressive and behaved per the situation. By consistently communicating in ways that match the situational expectation as a door-to-door marketer; I kept it professional for the potential clients and made sure the brief conversations between them were …show more content…
To continue my interview with my friend Kevin on my conversational management, he said that I am good at controlling the topic, and that I always stay on topic and transition appropriate. Despite this, he commented that I am not always good at asking questions because he knows I do not ask a lot of questions in conversation. For example, when I am in my communications class for case studies in public communication, I am sometimes called on in class about a certain reading. The instructor asked a question about what materials were used in a picture of an indoor-outdoor hybrid mall. She called on me and I said, “Well, I see wood, glass, maybe plastic, running water…” and she interrupted me and said, “Wait, running water is actually not a material. Do you know why?” And I paused to think, but didn’t know why running water wasn’t a material, so I replied, “Well, the water wasn’t just there when the mall was built, so…I don’t know why.” The instructor said that, “Well, the water itself is material, but the fact that it is RUNNING water, that means that it is an aesthetic for the mall.” But afterwards, I was still confused. I had lost the control of the conversation because I didn’t manage it in the way I wanted it to proceed. If I wanted to effectively proceed in the conversation, I could have just asked to clarify the difference between a
Communication takes place in any and all locations, intentionally and unintentionally, and it can be positive or negative. Many of our personal traits and character qualities can affect how we communicate with other people, and how they communicate with us. Recently, I had an experience that further proved this point to me in a very real and tangible way.
When this assignment was given out, I instantly knew exactly what relationship I wanted to analyze: my ex-boyfriend’s and my relationship. It might sound like an odd relationship to choose, seeing as he is an ex, and it might not sound like a good starting point, but let me first say he is one of my best friends right now.
Everyone has different beliefs, and there are many different ways of thought. Occasionally, some of these beliefs collide with each other. There is no way of knowing when or where a dispute such as this will happen, nor is there any way of predicting with whom this clash shall be with. Due to the uncertainty involved with these conflicts, we can't prepare ourselves fully for a situation in which a belief of yours is challenged by a different belief, or vise versa.
Yes it’s good to know when to talk to keep the conversation going or when to make a pitch but it’s just as important to know when to shut up and listen to what the other person has to say. It’s amazing, as Mr. Nieland stated, how much can be learned if one just keeps talking to a minimal. There are different types of listening, and knowing when to use each one is very helpful to figuring out many things about a potential client. The first, active listening, is just like it sounds. Actively listening to what a person has to say. This involves listening with all your senses. While you may be actively listening in your head, you also need to appear as you are interested. There are two different ways to show that one is actively listening. The first, being the non-verbal messages that we covered earlier. So this can mean simply, making eye contact, nodding your head, giving a verbal acknowledgement telling them to continue. These all are ways to show that we are actively listening. The second, verbally. Remembering things about the person and key points in what they were talking about makes them feel more at ease. Questioning things within the story will lead to more conversation and gets you to learn more about the topic or person. Summarizing at the end what they have covered and what you have learned is great because it shows that you were actively listening for the entire presentation (skillsyouneed.com). Critical listening is the next step in
In my line of work, communication is important. As a healthcare professional whatever information I choose to communicate must be clear and precise since a miscommunication could potentially harm a patient. This event occurred just a few days ago at work; I had a patient on a mechanical ventilator with an extensive medical history that included end-stage renal disease (ESRD). He was in the ICU on CRRT, which is a bedside dialysis. I immediately noticed that he was breathing very fast which caused a drastic drop in his CO2 levels. I expressed my concerns to the patient’s nurse as well as my supervisor on that night. We tried brainstorming, and my supervisor finally said “just drop it to 8.” Since the patient was breathing fast, and the way to
To have a complete Interpersonal communication, all steps are essential. The senders encode the message, transmits using a channel and receiver decodes and responds. Personally, my biggest challenge is lack of compassion and for a receiver, I come across direct, insensitive and structured. I get to the point and remove the small talk that will smooth out a conversation and focus on getting results or answers to a situation. As a receiver, my challenge is to pay attention to small details. Especially, to long drawn out messages. I miss important information skimming through it. Some challenges are also due to selective listening, overload, judgmental and other related noise.
The process of working on this paper and project felt odd, since we were all had different time schedules, and there was a moment where I felt our communication with each other was faulty. I became somewhat nervous about the process. However, I have worked on other projects for classes were the communication was absolutely zero and that made me feel extremely terrible, working on this project felt easier than that project. Anyhow, there were some struggle mainly due to everyone’s divergent schedules, but we pulled it off. What I learned about interpersonal communication is that communication with others can be difficult, but when we work together, it seems like a thing of beauty. What I learned about myself was that I like to know what is
My goal for this conversation was to keep things short and simple, and ask questions that he would find value in like work and financial planning. If I could keep things relevant to his interests I believed we would be able to have a longer conversation. I wanted to put his interests above my own in the hopes that we could both find something beneficial out of it.
She confirms the SC that the client had referenced but informed the CCS should be the best point of contact. However, she offers to reach out to the SC to gain more information on the documents.
Ever since attending school, my mom would always tell me, “Please concentrate on your studies.” Or, “Study hard, it will definitely give you a preferable life.” I promised her that I would stay focused. However, that all changed when I got into intermediate school, that promise was broken. Instead of heading straight home to do my assignments, I would stay at my friend’s house to hang out after school. Because of that, I would stay up as late as 11 o’clock to finish all of my assignments due the following day. Still, I managed to get them done but it wasn’t with the best of my abilities. I desired for better grades but I did nothing to change my behavior. I also became a person who was rude, lazy, and had a foul mouth. Whenever I talked to my friends, there was at least one bad word in the sentences I spoke. They were doing the same, so I thought it was okay and I was just being part of the crowd. This behavior of mine kept going on throughout my intermediate school years and the first half of freshman year.
That’s ridiculous that she has to wait until a specific time to use her bedpan. Aren’t there other aides that assist her?
Hello, I called two days ago to register for class and while on the phone with a person from Kaplan I registered for a class called Interpersonal Communications. The problem I am having is that a person on the phone signed me up for another called called History of Psychology, which she stated was filled; however, she also stated I would be able to have a seat in the class too. The class has not shown up on my secudale, so I do not know the day or time of the seminar because I am not registered. Thanks
A simple interaction between two people seems very basic, yet there are many things going on during the interaction within each of the participants. When I greet my daughter after she comes home from school with a simple ”how was school?” and “do you have any homework?” it seems very straightforward. On one level I am concerned whether or not she has had a good day, and what schoolwork does she still need to do, she could simply react with good, and yes or no. There is also something deeper, because she is family I want to help if her day was not good or celebrate if it was good, and also work with her to get through any homework. She may or may not realize these things, but her responses would bring a reaction that she would play
To me, empathy means seeing someone’s problem from their point of view to help give yourself a better understanding of their situation so you may help that person. Sometimes we do not understand someone’s problems until we put ourselves in their shoes and communicate with them. Communication involves how we interact with others. Correct communication involves both speaking and listening. We also must change our communicating style based on the party being communicated with. For example, you would use different vocabulary with a child than you might a fellow adult. Self-awareness is being conscious of your behavior and emotions and how they affect others. It is important to be self-aware so that you understand what is going on inside your own head and can control it. It is also important to be aware of how our behavior affects those around us.
A first concept relevant to this interpersonal relationship is my concept where I experienced two of the six primary emotions. The two types of emotions were fear and joy. For example, when I saw the pregnancy test was positive, I was experiencing to types of emotions at the same time and I didn’t know that was even possible, until I learned about blended emotions in class. Where you experience more than one emotions. I for one was going through this. For example, I had both emotions of fear and joy at the same time. With me having joy knowing that the wait to be a mother was over and I would finally be a mom after all these years. Yet, also having fear not knowing if I would be able to go full term with this pregnancy because there is a lot