three years the physical growth and development is usually very fast. From birth the baby has several reflexes that cause the muscles to move. The baby will grasp an object that touches the hand, turn its head, sucks and swallows, makes stepping moves when held upright over a flat surface. Development of locomotion in the first three years: the first thing a baby will try is to raise its shoulders and head. The baby can move its head and limps from birth. From around 4 months the child will start rolling
strongly recommend it to anyone seriously interested in the different intellectual traditions that contribute to our understanding of organizations. Professor Tomas Müllern, Jönköping International Business School, Sweden . McAuley, Duberley and Johnson’s Organizational Theory takes you on a joyful ride through the developments of one of the great enigmas of our time – How should we understand the organization? Jan Ole Similä, Assistant Professor, Nord-Trøndelag University College, Norway I really
Outcomes 457 Creating Confidence 458 Review of Empowerment Principles 459 Inhibitors to Empowerment 461 Attitudes About Subordinates 462 Personal Insecurities 462 Need for Control 462 Delegating Work 463 Advantages of Empowered Delegation 463 Deciding When to Delegate 464 Deciding to Whom to Delegate 465 Deciding How to Delegate Effectively 465 Review of Delegation Principles 470 International Caveats 471 443 SKILL ANALYSIS 474 Cases Involving Empowerment and Delegation 474 Minding the Store 474
Strategic HRM Adds Value to an Organisation? How Does Strategic HRM Support the Management of Change? Who Holds the Responsibility for Strategic HRM? When is it Appropriate to Create a Dedicated HR Function? Vertical Integration and Human Resources Strategy Introduction What are the Benefits of Vertical Integration? How do we Promote the Vertical Integration of Our HR Strategy? What is Horizontal Integration? Bundling and Best Fit Resource Based View (RBV) What are the Benefits of Horizontal Integration?
Characteristics of the U.S. Workforce 41 • Levels of Diversity 42 • Discrimination 42 Biographical Characteristics 44 Age 44 • Sex 46 • Race and Ethnicity 48 • Disability 48 • Other Biographical Characteristics: Tenure, Religion, Sexual Orientation, and Gender Identity 50 Ability 52 Intellectual Abilities 52 • Physical Abilities 55 • The Role of Disabilities 56 Implementing Diversity Management Strategies 56 Attracting, Selecting, Developing, and Retaining Diverse Employees 56 • Diversity in Groups 58 • Effective
The paper used in this publication meets the requirements of the American National Standard for Permanence of Paper for Publications and Documents in Libraries and Archives Z39.481992. Page v FOR MY SONS WHOSE LIVES HAVE SO GREATLY ENRICHED MY OWN: STEPHEN DIXON JOHNSON RICHARD SCOTT JOHNSON Page vii Contents Acknowledgments 1 Introduction 2 Creating and Leveraging Common Knowledge 3 Serial Transfer 4 Near Transfer 5 Far Transfer 6 Strategic Transfer 7 Expert Transfer 8 Looking Across
the face of the business slowdowns and major fluctuations that challenge the longterm continuation of profitable earnings? As we continue to experience the twenty-first century’s economic, social, and political churning, how will these driving factors be influenced by the brutally competitive global economy in which organizations do not have any particular geographic identity or travel under any particular national passport? What will be the effect of the rapid gyrations in markets that emphasize the
Communication Skills 26 ETHICAL ISSUES IN HRM: Invasion of Privacy? 9 WORKPLACE ISSUES: We Are Now Entering the Blogosphere 10 Workforce Diversity 10 The Workforce Today 10 DID YOU KNOW?: Chief Diversity Officer 11 How Diversity Affects HRM 11 WORKPLACE ISSUES: Diversity Awareness 12 What Is a Work/Life Balance? 12 DID YOU KNOW?: Looking at the Future of HRM 13 DID YOU KNOW?: International Diversity 14 The Labor Supply 14 Do We Have a Shortage of Skilled Labor? 14 Why Do Organizations Lay Off Employees during
Publishing Group, Inc. www.lu.com Printed in the United States of America The paper used in this book complies with the Permanent Paper Standard issued by the National Information Standards Organization (Z39.48-1984). 10 9 8 7 6 5 4 3 2 1 To our grandchildren Annika, Jacob, Katherine, Madison, Magnus, and Molly Contents Illustrations . . . . . Preface . . . . . . . . . Acknowledgments . The Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Strategic Marketing Management Dedication This book is dedicated to the authors’ wives – Gillian and Rosie – and to Ben Gilligan for their support while it was being written. Acknowledgements Our thanks go to Janice Nunn for all the effort that she put in to the preparation of the manuscript. Strategic Marketing Management Planning, implementation and control Third edition Richard M.S. Wilson Emeritus Professor of Business Administration The Business School Loughborough University