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J. Crew Essay

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For decades, J. Crew has been a staple of middle-class America’s wardrobe. The company targets upper-middle class customers, selling Ralph Lauren-like designs at a lower price point. However, in recent years, the company, in addition to numerous other middle-tier American retailers, has struggled to find it’s niche in an industry often focused on the extremes. J. Crew’s executive and marketing teams have implemented new strategies to regain market share. J. Crew contributes part of its decline to the “place” aspect of the retail mix. As a result of the popularity of online shopping, mall traffic has greatly declined in recent years. Also, when shoppers do go to malls, J. Crew is competing with other American middle-tier retailers like …show more content…

Crew’s biggest enemy is still itself. According to CEO, Mickey Drexler, “[We] filled its stores with clothes that women really just weren’t into” (J. Crew). J. Crew markets an iconic “quintessentially American aesthetic” at an affordable price (Sacks). But, since the economic downturn of 2008, much of the targeted market has been flocking to cheaper, foreign retailers including H&M and Zara. Drexler admitted in 2015, that he believes his designers, “meddled too much with its classic styles and offered unappealing silhouettes and fits” (Brinded). As a result, J. Crew has had to change its product. With regards to design, J. Crew is attempting to return to the preppy basics it was once known for. In addition, many complained clothes and shoes that were once made with high quality and durable materials are now not lasting nearly as long as customers are used to. Also, J. Crew is altering what products it sells. Last month, the company announced that they are partnering with New Balance to create an active wear line, a move that seems obvious given the success of countless other active wear brands including Lululemon, Adidas, Nike, and Athleta (Kosman). This week, J. Crew announced that it is discontinuing its bridal line due to lack of

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