Good Morning Robert,
Hope you had a stellar weekend! The insurance is now added to James Urban’s case. Can you verify that it went through the proper channels on your end, if possible? Also, can you send the DSS Report to both Heather and myself, and let me know how we want to move forward using the write off report in conjunction with the DSS report. We also need to determine the proper time frame for sending the DSS report (would like to receive it monthly) in order for me to review and return back to payment posting before the 20th of every month.