preview

Kolb Case Study

Decent Essays

Using Kolb’s Learning Cycle Kolb (1984)’s learning cycle can be used as an applied theory of how to learn to manage diversity in a hospitality organization. Kolb theorizes that people who learn something new go through a cycle involving four stages. Kolb’s learning cycle (KLC) suggests that there are four stages which follow from each other: concrete experience, reflection, abstract conceptualization, and active experimentation. Concrete experience is followed by reflection on that experience on a personal basis. This is then be followed by the derivation of general rules describing the experience, or the application of known theories to it (abstract conceptualization), and hence to the construction of ways of modifying the next occurrence …show more content…

In managing workforce diversity, simply proceeding through the stages may not produce an effective organization. The use of the KLC suggests that organizations should have (1) procedures to identify goal-related knowledge, understandings, and behaviors in relation to diversity, (2) strategies to obtain new intercultural competencies, and (3) process skills to implement the procedures and strategies. Note that we do not describe how to evaluate a learning stage because the issue goes beyond our discussion (for more details, see Kolb’s Learning-Style Inventory). Table 2 summarizes a description of each stage, action to be taken, and outcomes of diversity management in relation to the …show more content…

The aim of Huawei's evaluation is to combine personal, team business with the company's goals; be clear about the results to be achieved and the specific leadership behaviors that need to be achieved; improve the quality of the dialogue; enhancing the shared responsibility of managers, teams and individuals in achieving continuous progress. On the one hand, the human resources teams of Chinese enterprises in African countries are facing a large-scale recruitment demand, on the other hand, there is a shortage of qualified personnel, which requires skilled foreign workers to be imported from abroad, while at the same time striving for skilled workers and working experience and skills abroad and the talented people who are going to return home immediately. This is very different from the domestic situation of Huawei.
To a certain extent, foreign employees returning to Africa from developed countries in Europe and America have promoted the development of the talent market in Africa, and the difficulty of recruiting and retaining them is mainly due to their period of extra benefits, hope-Company, cars, mobile phones, housing subsidies and other benefits that they have in other places. Instead, they are less interested in benefits such as health care and retirement schemes, providing competitive

Get Access