HOMEPLUS: RIDING THE KOREAN RETAILING ROLLERCOASTER
Submitted by:
Cananea, Franco Rivas M.
Mohammad Yasser, Mahter A.
Ortega, Trisha C.
Sescon, Michael Andre A.
Wahab, Irene L.
Submitted to:
Mr. Francis Arroyo
January 9, 2016
HOMEPLUS: RIDING THE KOREAN RETAILING ROLLER COASTER
Problem Statement How can Homeplus address the current conflict against Korea’s small store owners while continuously developing the company’s economic growth and performance?
Objectives
To maintain Homeplus’ growth and competitive strength, taking into consideration the various changes in the Korean retail market (e.g. proposed regulatory bills).
Brief Description of the Case Tesco, a multinational retail giant from Britain, engaged in a joint venture with
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In line with the company's contribution to local society, they received many awards such as the Green Management Award and Eco-friendly Management Award in 2004. Homeplus became number one in supplying online groceries in Korea by 2003.
* Weaknesses * Quality Management. As Homeplus expanded its private product line to a wide range of products, their quality management had become more complex than ever. * Management communication. Management decision take time because not all of them are in Korea, therefore, it has to be communicated to London and then back again. There is difficulty in showing the management heads situated in London what is happening in Korea if they are personally not there. * Lack of flexibility. This means that they lack flexibility to start a new business or try a new store format compared to their main competitors. * No option to buffer business risk using other retail channels. Compared to the competition, Homeplus do not have department stores to offset its loss on discount stores. * Opportunities * Advanced online home delivery services. It had signed a contract with Safeway in the United States to develop its home-shopping service. * Customer loyalty program. The company secured a high level of customer loyalty due to its membership program and its general approach to customizing services to the needs of every customers. * Expansion. Since there are still many business sites available for
Because of this rapid growth several challenges can present themselves. A primary challenge that can present itself is the lost of the boutique feel because of the hundreds of locations. Even though each boutique is different and personalized, opening too many locations may cause the retailer to lose its niche in the market. Another challenge is the many changes the company has gone through in upper level management. Because of the changes investors have been discouraged, as mentioned before, and shares were down 16% after the changes.
Lastly, in the highly competitive market in the United States today, Lowe’s faces a number of various threats. Obviously the main threat to Lowe’s is the competition from other home improvement retailers, with Home Depot posing the biggest threat. Technological advancement, while having the ability to better a retailer, can also pose a threat because other companies may know how to utilize technology in a more efficient way in order to promote their businesses. Government regulations and taxes also serve as a threat to the retailer. For example, products carried by Lowe’s must pass various types of tests before being put out on the market for consumers to purchase. Such regulations costs the company
After a successful launch of the LG Watch Phone in Europe, LG Electronics Canada, Inc. is preparing to introduce The Watch Phone to Canada. As an assistant marketing manager I will aid in the development and execution of a niche marketing plan that blends with LG’s 51 years of brand equity while increasing market share in consumer electronics. No other watch phone currently exists in the Canadian market. The market is saturated with mobile phones and portable electronic devices that have 3G capability, a touch screen interface, MP3 player and video calling. LG must entice consumers to switch from their handsets to the LG Watch Phone and generate sales from new markets. Potential customers for this product will be
The Core values and visions of the company are based on the customer satisfaction which plays a very important role in the company progress. The mission of the company is to deliver high technology promise to its customer service.
Home Depot compiles advertising, antitrust and confidentiality in policy of Compliance with Laws, Regulations, Policies, and Standard Operating Procedures. Advertising is to be provided to consumers with accurate, fair, and lawful information that is intended to help them make informed decisions. Antitrust laws in the United States and other countries are intended to preserve a free and competitive market place. Confidentiality is extremely important, as internal information is not to be shared with any outside venders, competition, or family members. This is to provide a guide for employees’, as Home Depot seeks competitive advantage. (Home Depot Internal, 2008)
Moreover, through expanding its business in the Canadian and Australian market would help Lowe’s to outperform its competitors as Home Depot in the housing market. In addition, decrease the size of stores would reduce the expenses and cost of operations that enhance the profit of Lowe’s that help it to take competitive position in the housing market and continue improve its economy or financial position (Stuart, 2012). So, Lowe’s should expand its business in the Canadian and Australian market to improve its present in international market s well as reduce the size of its stores to decline the operations costs that would best strategies for it to outperform Hemo Depot and economy continue to
Pier 1 excels in its strategy as a niche differentiator with the right product selection in the specialty segment of home furnishings. So, why did Pier 1 Imports decide to maintain its brick-and mortar strategy in the height of the e-commerce era? This paper will help us better understand
Lowe’s is the 14th largest retailer in the United States and is presently planning aggressive expansion, opening a new store on average every three days. Lowe's revenue growth is primarily a function of penetration of the market increase resulting from a burst of new locations instead of the same store sales. Although Lowe’s has grown tremendously, it remains half the size of Home Depot and has serious debt burden that increases its risk level drastically. Lowe’s is Home Depot’s largest competitor because both companies have the same products, services, and enormous warehouse formats. In this major retail market Lowe’s and Home Depot stores go toe
Home Depot is also known for its high productivity. The company likes to maximize the efficiency of the space it uses. International Home Depot stores in 2014 averaged $297 earned per square foot. Lowe’s international stores only averaged $280 per square foot (Trefis Team, 2015). The growth of Home Depot’s e-commerce sales is another testament for its productivity. Home Depot’s had online sales of 500 million in 2009. E-commerce sales have grown to over 5 billion (Birkner, 2017). In 2007, the company’s store were in charge of stocking and replenishing inventory. The staff spent as much as 60% of their time working with inventory instead of working with customers. To solve this problem the company created algorithms that autonomously kept track of the inventory for the management (Bond, 2017). The company also created 18 rapid deployment centers from 2007 to 2015. These centers move products between stores in a more efficient rate utilizing a for just-in-time replenishment model. Lowes also has rapid deployment centers, but has only built 15 in the same amount of time. The high productivity of Home Depot is one of the reasons it continues to outperform its competition.
Home Depot has been expanding their markets by opening new stores and new formats. Home Depot operates under four different business segments:
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