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Major Memory Limitatons Case Study

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Major memory limitatons
- The task of being a resturant manager requires the cognition to remember and squence tasks. An example of the importance of memory and sequencing of task is evident when making a coffee, its important for food health and safety that steps such as cleaning the steaming wand arent forgotten or that the milk isnt left out of the fridge for an extended period of time.
- It is also required in this role for the client to bring the coffee out and be able to hand it to the right customer. Quality of customer service can decilne with the clients altered memory.
Memory limitations can be a major safety risk for customers and staff memebers for instance if things are left on the floor (trip hazard) or if equipment is left in a dangerous position.

Attention difficulties: - When completing activites …show more content…

Monitoring of Actions
Part of the monitoring of actions requires an individual to handle change and stress in their environment. Because of the client’s difficultly in this area, he will take longer to adapt to changes in the procedure of activities e.g. froth the milk while coffee is being poured rather than before.
A restaurant is a fast-paced and stressful environment, especially when it becomes busy. The client’s inability to manage his stress will have a negative impact on his ability to complete activities in an effecient manner.
Monitoring of actions is also an important processes that allows for the recongnition of mistakes, hazards and placing the body in a risky situation, for example, if he is unable to appropriately montior the temperature of the milk when heating it. This can cause him to either burn himself, ruin the coffee and potentially burn someone’s mouth.

Initiation of

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