Mortgage Adviser Job Description
Overview
Mortgage Advisers are individuals who guide and help clients in finding the most suitable mortgage for them. Mortgage Advisers need to be well-versed in the range of products sold by the financial company they work for and they need to be able to identify customer mortgage needs accurately.
Day-to-day activities / duties and responsibilities
• Meeting with clients and establishing their mortgage needs through questioning, discussion and analysis.
• Checking customer details through telephone.
• Filling in forms to measure suitability and evaluating financial information.
• Recommending suitable mortgage products and services through possessing detailed knowledge of the different types of products
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Excellent Communication Skills: this is a must have for this job because Mortgage Advisers deal directly with customers and advise and sell them mortgages. Good verbal communication is key to being successful in this role as Advisers must effectively help clients choose the right products, and communicate the reasons why a product is a good choice.
2. Detail Oriented: attention to detail is very important and is a main factor which will enable Advisers to help pick the correct product for each client. Focusing on details and maintaining accuracy are also key when analyzing information and carrying out calculations.
3. Flexibility: The ability to adapt to each client’s needs requires an extremely flexible individual. This role also requires the Adviser to deal with completely different types of customers and so being able to be flexible in how you approach a variety of clients is important.
4. Customer Service Skills: in a job such as this individuals need to be able to deal with any customer queries as well be able to build rapport with their clients. Therefore individuals need to be professional towards customers, understand and prioritise clients’ needs and make a good
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Scope for training and gaining a qualification: Many companies will sponsor employees and help them gain a qualification such as CeMAP which can help speed up an individual’s career progression.
Job challenges and disadvantages
1. Long hours: Mortgage Advisers may need to work long hours in order to ensure that all the work is completed for their client-base in a timely manner.
2. Can be stressful It is a high pressured job environment, particularly when trying to achieve target numbers, so you will need to perform well under pressure.
3. Working with complex data: there is a lot of complex numerical data analysis involved that can be daunting when you first begin, you will need to get to grips with it quickly to succeed in this role.
Opportunity, career prospects and job progression
There is a lot of opportunity for career progression especially for those who are developing through their professional qualifications such as CeMAP. Most mortgage Adviser jobs especially at large banks in the UK offer generous benefits and training. An Individual can progress from a trainee Mortgage Adviser role to a junior Mortgage Adviser role and finally to a senior Mortgage Adviser role that offers plenty of responsibilities and benefits.
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This provided me with the range and depth of understanding and sparked my interest in accounting., both personal and commercial. For those wishing to take out a first-time mortgage, I was given the opportunity to analyse and look through 2 years worth of financial bank statements for any anomalies in their financial stance and seeing if clients income and expenditure was stable enough to be accepted for a mortgage. - where I then progressed to fill out fact-finds and suitability letters under the guidance of a qualified broker.
Finally, banks and building societies including specialist mortgage lending companies offer mortgages. These have the advantage of incurring less interest than overdrafts and loans and can be spread over a longer length of time. There are a huge variety of lenders and each has their own particular criteria. Some require strong business plans and a strong credit history, others allow you to redeem your mortgage early and yet others will let you negotiate interest rates and certain charges. A great deal of research is required to give adequate background knowledge of not only the types of mortgage available, but also the financial advantages and/or disadvantages incurred by each type. Mortgages can be obtained directly from the lender or a mortgage broker can be used to acquire the most suitable mortgage from a variety of lenders.
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There are a number of different types of loan programs so you should be asking your self several questions before deciding. What is the short and long term outlook on your income, will it go up, down or remain the same? How long do you plan on owning this home? What are the interest rates now and what is expected in the near future? Answering these questions will help you discover the mortgage that best suits your needs now and in the future.
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Mortgage is complex and you?re not going to learn everything and be an expert overnight, but being as familiar as you possibly can with mortgage lending can make a world of difference, especially if you?re a first time homebuyer. It?ll help you make sure that you get the best deal with the best people, instead of getting tangled into a scam or a deal with a bad company for a bad rate. Research and become familiar with all parts of the mortgage lending landscape, like credit unions, mortgage bankers, savings and loans, and mutual savings banks.
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Communication skills – you must be able to listen and then report back your finding and conclusions to your audience