preview

Mortgage Adviser

Decent Essays

Mortgage Adviser Job Description
Overview

Mortgage Advisers are individuals who guide and help clients in finding the most suitable mortgage for them. Mortgage Advisers need to be well-versed in the range of products sold by the financial company they work for and they need to be able to identify customer mortgage needs accurately.

Day-to-day activities / duties and responsibilities

• Meeting with clients and establishing their mortgage needs through questioning, discussion and analysis.
• Checking customer details through telephone.
• Filling in forms to measure suitability and evaluating financial information.
• Recommending suitable mortgage products and services through possessing detailed knowledge of the different types of products …show more content…

Excellent Communication Skills: this is a must have for this job because Mortgage Advisers deal directly with customers and advise and sell them mortgages. Good verbal communication is key to being successful in this role as Advisers must effectively help clients choose the right products, and communicate the reasons why a product is a good choice.
2. Detail Oriented: attention to detail is very important and is a main factor which will enable Advisers to help pick the correct product for each client. Focusing on details and maintaining accuracy are also key when analyzing information and carrying out calculations.
3. Flexibility: The ability to adapt to each client’s needs requires an extremely flexible individual. This role also requires the Adviser to deal with completely different types of customers and so being able to be flexible in how you approach a variety of clients is important.
4. Customer Service Skills: in a job such as this individuals need to be able to deal with any customer queries as well be able to build rapport with their clients. Therefore individuals need to be professional towards customers, understand and prioritise clients’ needs and make a good …show more content…

Scope for training and gaining a qualification: Many companies will sponsor employees and help them gain a qualification such as CeMAP which can help speed up an individual’s career progression.

Job challenges and disadvantages

1. Long hours: Mortgage Advisers may need to work long hours in order to ensure that all the work is completed for their client-base in a timely manner.
2. Can be stressful It is a high pressured job environment, particularly when trying to achieve target numbers, so you will need to perform well under pressure.
3. Working with complex data: there is a lot of complex numerical data analysis involved that can be daunting when you first begin, you will need to get to grips with it quickly to succeed in this role.

Opportunity, career prospects and job progression

There is a lot of opportunity for career progression especially for those who are developing through their professional qualifications such as CeMAP. Most mortgage Adviser jobs especially at large banks in the UK offer generous benefits and training. An Individual can progress from a trainee Mortgage Adviser role to a junior Mortgage Adviser role and finally to a senior Mortgage Adviser role that offers plenty of responsibilities and benefits.

More

Get Access