Observation In Store And Men's Grocery Shop

Twenty minutes in I decide to change my destination in the mall. I decided to go into stores specifically high end stores without shoes. I went into Armani Exchange. Inside the store, everything was very pricey with high quality. I believed that it would be a perfect place to test out how the employees and customers would react. In Armani Exchange, there were a couple of people that looked like there were in the upper class. One woman looked at me and scoffed whereas her husband was looked at me in curiosity. I felt like they were talking about me. They would casually whisper and look up and down at me while trying to give me direct eye contact. A few minutes later, an employee came up to me asked if I could leave the store. She asked me “Why I wasn’t wearing any shoes?”. But, what surprised me was that she was very kind to me. I assumed that she would be rude and snarky. But, I was wrong. She asked me if “I would like a pair of sandals in the back”. She told me that she had extra shoes. I immediately declined and explained to her that this was an experiment for an assignment. She later on laughed and told me that it was a good one. I proceeded to leave the store. I believe that this folkway worked well because it was something that wasn’t really ordinary in the public eye. I mean that because I went to a mall. Whereas, many people are aware that there are people who do not have shoes most people

Sammy’s experience gave me a personal insight to an experience I once had while being employed at Kroger. The location of the Kroger I was working at was just about to have a grand opening. We had all gathered to the front of the store to have a store meeting to prepare for the opening. Our manager at the time was speaking to us and just telling us about how he was expecting everyone to be on his or her tasks. He wanted to make sure that no one had any questions or concerns of their jobs.

The reactions of the various patrons and employees were exactly as I expected based on the unwritten rules that society has decided upon. In order to encroach upon the personal space of the other shoppers I would start by being in the same general area then slowly advance toward them. This maneuvering at first doesn’t gain significant reaction because the personal space isn’t invaded however, individuals are mindful of their surroundings and were seemingly aware of the impending danger to their personal bubble. Once standing practically on top of someone is when the person will choose to do from my experience one of two things. The first and most obvious non-confrontational thing to do is simply leave the area which usually happened because most people seemed to simply be browsing. With no significant investment in the product they were looking at they had no reason to deal with the bothersome norm violations and chose to leave. I also ran into a second type of customer. These customers were able to notice what I was doing like the first type of shoppers however, they were more inclined to stay where they were. Many would shoot me a look as if to say I see you which would have caused most individuals not participating in this assignment to acknowledge that they had overstepped their boundaries and

Everyday thousands of retail stores throughout the United States open up their stores in the morning for the sole purpose of attracting customers and selling them merchandise. For this assignment I decided to do a store analysis of the retail giant Wal-Mart. To begin with I will evaluate the store layout and design. Next I will explain the visual merchandising techniques used that Wal-Mart uses. Finally I will discuss the problems and recommendations that I have for Wal-Mart. Wal-Mart has continually been a leader in the retail industry, and it all starts with the layout of the store.

When I went to 99 ranch market at Seattle with my family to do grocery shopping. It is an Asian grocery store, there is all Asian people who does their grocery shopping. I was observing most of the Asian people with different ages. As we know the Asian knows as soft spoke people. The whole store was full of Asian people, I was observing they don’t talk that much, they just mind their own business and they are not that social to each other. At this case them with different age, but still not that social to each other.

I entered your store this evening to rent a Redbox movie at around 7:30pm. When I walked into the store, I saw a young female slouched over on the customer's side of the counter eating what appeared to be her dinner. I found this to be somewhat unprofessional and made me feel uncomfortable. I continued to mind my own business and looked for a movie at the Redbox kiosk. I then heard a female talking amongst her other coworkers and very loudly say "suck my dick" and make other comments that were very inappropriate to her coworkers. I turned around to look at the workers to make sure I was hearing this correctly. I was in disbelief that this behavior would occur in a restaurant full of customers. Upon exit of the restaurant the young female and

There are advantages and disadvantages to secret shopper observations in healthcare. Leaders must understand the ramifications of this type of assessment. Secret shoppers’ results give leaders one aspect and incomplete vision into the patient’s entire experience. These shoppers have general knowledge, which has pros and cons, of the evaluated organization. The unbiased secret shopper is one pro considering the absence of a relationship with the people surveyed. The con is of the subjective nature of the secret shopper results. They base their finding on one experience for a selected timeframe. Several methods and differing times of the patients experience is required to realize completely and accurately assess the quality of services

that they had been harassed by strangers on store premises). While yielding little tangible economic benefits – German consumers have been accustomed for

When entering a grocery store, most people don’t take the time to stop and observe their surroundings, for their soul purpose at that instant is to purchase what very food they may need for that day or maybe even for that week. However, through all the haste of wanting to go in and out of grocery stores as fast as one can, most are unaware of the very culture that they too are now apart of, the interactions, both verbal and through people’s body language that they are experiencing, how people look and dress, even what is considered appropriate behavior although not specifically written down. Culture is all around us, and we all contribute to it, whether it is through our norms, values, symbols, or mental maps of reality (Guest 2014, 38-43). That is why through this assignment, I took the time to observe the culture experienced in the American grocery store Stater Brothers, the ethnical Filipino grocery store Seafood City, while also taking the time to reflect on my own personal views of what I thought was “normal” through my experience working in Northgate Gonzalez Market, a Mexican grocery store for three years.

This was an acceptable shop, but the only real contact was with the cashier and brief contact with the shower attendant. The store as a whole was clean and inviting inside. The towels were a dull brown and rust colored, with the bath foot mat being much thicker than the bath towel. The bath towel was a nice full size and helped make up for it being so thin. The showers were clean, but the air-conditioning vent was blowing from the ceiling without any way to adjust it. There was a fan mounted on the wall that could be adjusted to the customer's specifications. An electrical outlet was available, but no blow-dryer or amenities were available. The essentials of towels and a bar of soap were provided. The shower was hot, walls, shelving, floor

The parking lot, store entrance and the store interior were all clean and orderly. There were not any loose carts in the parking lot. I like starting to shop with things clean and orderly. The men’s restroom was also was great looking. It was clean with plenty of supplies for customers and there was that clean fresh sent in the air. I met Marco in the bread aisle and asked him where I could find a product. He was friendly and took me over to another aisle where he pointed out the item on a shelf. The produce department was well stocked and tended. Bakery department merchandise look as it all had just been made for me. Meat department meats were red and fresh in appearance. The Deli department was a vast array of products with that tasty fresh

It wasn’t until the end of the day that Susan pulled me aside and gave me some good advice. In her words, “People in the store are going to drive you mad. They are the pickiest, finickiest folks I’ve ever seen. But if you keep a smile on your face, keep calm and do a good job, you’ll survive the day, and we’ll get along just fine.” Even though it wasn’t exactly the greatest advice ever, it was what helped me keep my sanity the whole season I was there. I made some good friends, good money and I realized that working isn’t as easy as it seems. But all in all, it was a good job, and a good

I decided to tag along with Lesnick and observe what kind of questions she was asked, or how she was treated when she would approach a customer. The retail staff was very friendly, and helpful. I did observe that many consumers were annoyed of this; I witnessed one customer who was approached by six sales associates. She finally threw her hands up and said, “I really am okay, no I do not need any help picking out underwear for myself, and no I do not need a basket, and yes I have already read the signs saying Buy on bra get the other 50% off,” and she walked to the register very angry.” Lesnick was approached by several consumers who asked for

Leave your carts, NOT YOUR PERSONALS, but your carts with the greeter. Take the kids, or leave your amigo, electric cart, with the greeter, grab your walker and then pee. Many vendors come in the store, to fill ice or stock bread, or even give you free samples, they may be wearing uniforms, but, THEY DON’T WORK FOR MEIJER’S. Refrain from asking where the butter is, but you can ask for recipes! If you see a mess, don’t ask them to clean it, use a red phone in your area or ask the person in that department, this is important because we are a busy store. And we wouldn’t want to be taking care of a mess in grocery when we are supposed to be organizing the flowers, right? Onto complaints, the best way to complain is to a store director, a cashier, or to customer service. It is why we have it, among other things, to be honest we all care about your complaints, but it is better from your mouth than ours. Fast lanes, there are ALWAYS, ALWAYS, at most three employees working the fast lanes. LOOK AROUND, if your machine is malfunctioning, or you need then to check an ID, be patient and wait. Don’t ask someone passing by, or even the greeters, just wait, their coming. The final big two tips, in general, are amigos and blue carts. Where do I start, treat Meijer’s with respect, please, don’t push or leave carts AND amigos all over the place. If the amigos are dead, ask an employee to call for help. DO NOT LEAVE CARTS IN OR NEAR THE

Now step away from the employee role and put your self as the consumer. It is foolish to just go buy random things. Find out what you are buying. Look it up online, or ask someone in the store. Find reviews from others who purchased it. You want to know where you are shopping. Are you in a