I briefly hovered in her vicinity and she never made eye contact or offered assistance. She did have her back to me a large part of the time and then she moved to another aisle. I heard another customer come in and refer to her as Jessica, although I could not confirm this with a name tag.
Twenty minutes in I decide to change my destination in the mall. I decided to go into stores specifically high end stores without shoes. I went into Armani Exchange. Inside the store, everything was very pricey with high quality. I believed that it would be a perfect place to test out how the employees and customers would react. In Armani Exchange, there were a couple of people that looked like there were in the upper class. One woman looked at me and scoffed whereas her husband was looked at me in curiosity. I felt like they were talking about me. They would casually whisper and look up and down at me while trying to give me direct eye contact. A few minutes later, an employee came up to me asked if I could leave the store. She asked me “Why I wasn’t wearing any shoes?”. But, what surprised me was that she was very kind to me. I assumed that she would be rude and snarky. But, I was wrong. She asked me if “I would like a pair of sandals in the back”. She told me that she had extra shoes. I immediately declined and explained to her that this was an experiment for an assignment. She later on laughed and told me that it was a good one. I proceeded to leave the store. I believe that this folkway worked well because it was something that wasn’t really ordinary in the public eye. I mean that because I went to a mall. Whereas, many people are aware that there are people who do not have shoes most people
When I went to 99 ranch market at Seattle with my family to do grocery shopping. It is an Asian grocery store, there is all Asian people who does their grocery shopping. I was observing most of the Asian people with different ages. As we know the Asian knows as
When entering a grocery store, most people don’t take the time to stop and observe their surroundings, for their soul purpose at that instant is to purchase what very food they may need for that day or maybe even for that week. However, through all the haste of wanting to go in and out of grocery stores as fast as one can, most are unaware of the very culture that they too are now apart of, the interactions, both verbal and through people’s body language that they are experiencing, how people look and dress, even what is considered appropriate behavior although not specifically written down. Culture is all around us, and we all contribute to it, whether it is through our norms, values, symbols, or mental maps of reality (Guest 2014, 38-43). That is why through this assignment, I took the time to observe the culture experienced in the American grocery store Stater Brothers, the ethnical Filipino grocery store Seafood City, while also taking the time to reflect on my own personal views of what I thought was “normal” through my experience working in Northgate Gonzalez Market, a Mexican grocery store for three years.
The reactions of the various patrons and employees were exactly as I expected based on the unwritten rules that society has decided upon. In order to encroach upon the personal space of the other shoppers I would start by being in the same general area then slowly advance toward them. This maneuvering at first doesn’t gain significant reaction because the personal space isn’t invaded however, individuals are mindful of their surroundings and were seemingly aware of the impending danger to their personal bubble. Once standing practically on top of someone is when the person will choose to do from my experience one of two things. The first and most obvious non-confrontational thing to do is simply leave the area which usually happened because most people seemed to simply be browsing. With no significant investment in the product they were looking at they had no reason to deal with the bothersome norm violations and chose to leave. I also ran into a second type of customer. These customers were able to notice what I was doing like the first type of shoppers however, they were more inclined to stay where they were. Many would shoot me a look as if to say I see you which would have caused most individuals not participating in this assignment to acknowledge that they had overstepped their boundaries and
When I was in Barnes & Noble I saw a number of functional qualities. As I am walking around the store, there were a handful of employees coming over to me and asking what I was looking for or if they could help me find a book. I did have a question on where a specific book was located and an employee
On February 8, 2018 at approximately 1350 hours I, Officer Nick Buffington, responded to 695 Highway 50 for a report of a De Beque officer making a traffic stop and the driver was possibly under the influence. This address is located in the City of Delta, County of Delta, State of Colorado. Upon
Is it actually us, as an individual, who chooses our identity? Perhaps marketers have jurisdiction over our character by selling us their creations. Anne Norton describes in her essay, “Signs of Shopping,” that shopping is the true passage way to one 's character. Similarly, in the essay “Commodify Your Dissent,” Thomas Frank discusses how these corporations allow one to flaunt their rebellious personality. Both Norton and Frank believe that one’s individuality is held in the hands of businesses. Each store can attract specific types of people while promoting laziness and rebellion.
I entered your store this evening to rent a Redbox movie at around 7:30pm. When I walked into the store, I saw a young female slouched over on the customer's side of the counter eating what appeared to be her dinner. I found this to be somewhat unprofessional and made
When I first walked in the store appeared to be completely devoid of employees, and no customers were present. Since I had no clue whether the store was open or not, I stood there awkwardly, wondering. Once the employee came out of the back, asked if the store was open. She confirmed that it was, and asked if I needed help with anything. I told her how I was looking for something for my mom, and she was allergic to peanuts. The employee explained, the Christmas-themed chocolates, which happened to be closest to us, were the only chocolates manufactured in a peanut-free facility, but the other chocolates in the store did not actually have peanuts in them. After, I thanked her for helping me, she went back behind the counter and made it clear that I was free to ask any questions I still
There are advantages and disadvantages to secret shopper observations in healthcare. Leaders must understand the ramifications of this type of assessment. Secret shoppers’ results give leaders one aspect and incomplete vision into the patient’s entire experience. These shoppers have general knowledge, which has pros and cons, of the evaluated organization. The unbiased secret shopper is one pro considering the absence of a relationship with the people surveyed. The con is of the subjective nature of the secret shopper results. They base their finding on one experience for a selected timeframe. Several methods and differing times of the patients experience is required to realize completely and accurately assess the quality of services
On September 23, 2015, Gary Stasiuk, approached the cashier’s counter at New Moon Grocery, which is located on 295 Grammatan Avenue in Mount Vernon. Stasiuk claims that he gave the cashier a twenty-dollar bill to pay for the only item he was purchasing, a Swanson microwavable chicken dinner. The cashier, David Eu, asserted that Stasiuk gave him a ten-dollar bill, and Eu gave Stasiuk change appropriate for a ten-dollar bill payment. Stasiuk said “Where’s the rest? I gave you a twenty-dollar bill!” Eu responded, “No, sir. You gave me a ten-dollar bill.” Stasiuk became enraged and yelled, “I gave you twenty bucks! Give me the correct change!” When Eu insisted that Stasiuk had given him a ten-dollar bill, Stasiuk yelled, “Don’t f--- with me, man! I’ve had it with people trying to screw me!” Stasiuk then swung his right arm and punched Eu on the left side of Eu’s face with a closed fist. Stasiuk then immediately left the grocery store.
It wasn’t until the end of the day that Susan pulled me aside and gave me some good advice. In her words, “People in the store are going to drive you mad. They are the pickiest, finickiest folks I’ve ever seen. But if you keep a smile on your face, keep calm and do a good job, you’ll survive the day, and we’ll get along just fine.” Even though it wasn’t exactly the greatest advice ever, it was what helped me keep my sanity the whole season I was there. I made some good friends, good money and I realized that working isn’t as easy as it seems. But all in all, it was a good job, and a good
I decided to tag along with Lesnick and observe what kind of questions she was asked, or how she was treated when she would approach a customer. The retail staff was very friendly, and helpful. I did observe that many consumers were annoyed of this; I witnessed one customer who was approached by six sales associates. She finally threw her hands up and said, “I really am okay, no I do not need any help picking out underwear for myself, and no I do not need a basket, and yes I have already read the signs saying Buy on bra get the other 50% off,” and she walked to the register very angry.” Lesnick was approached by several consumers who asked for
Because Meijer’s is supposedly a big store, I made some tips for you! The first store is that Meijer’s is not big, just busy. These tips are important so please highlight and re-read if necessary. First, all around the store, there are red and black phones. The black is for