Operation Management Case Study: Boeing Lion Air Airlines

Operations management is essential for the survival and success of any organization. According to Heizer & Render (2011), operations management (OM) is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. Operations managers today contend with competition, globalization, inflation, consumer demand, and consistent change in technology. Managers must focus on the efficiency and effectiveness of processes such as cost, dependability, distribution, flexibility, and speed. The intent of this paper is to discuss the processes and operations management of the Kroger Company.

Operations management is the planning, organising and controlling all sectors of the operations process to potentially meet customer demands and expectations while also using resources efficiently. Globalisation is the removal of trade barriers between nations resulting into one single economic market. This is both detrimental and progressive to a business as it brings significant impact on operations strategies. This can be seen through the case studies of the largest Australian airline, Qantas and leading global manufacturer and seller of sportswear and accessories, Nike.

Operations Management in an organisation is repsonsible for managing and in making decisions concerning the activities that convert inputs into outputs , that is goods and services. This covers both short term actvities as well as longer term activities to meet strategic goals. Inputs can be the raw materaials need to manufacture goods such as furniture or the computers needed to create a service like online shopping site. Operation management’s role is to make decisions to improve how operation activities function, for example, to improve the final quality of the output or to change production methods to be more efficient in terms of cost and in time.

This analysis delves into the company’s operation management principles to interpret its successful strategies and offer future recommendations.

“Management is efficiency in climbing the ladder of success”, Stephen R Covey once said. Operations management is in charge of customers’ needs and satisfaction. Its aim is to live up to its existence. The reason of its existence is to succeed in purchases, products quality, quality control, stockpiling and logistics. All this accomplished, the results are bound to be remarkable.

An operations strategy is all about harmonising the features of the operations function with the requirements of the market in order to fulfil the needs of the business. A full appreciation of this process requires not merely an understanding of the ideas and methods used to develop an operations strategy but also knowledge of the techniques and principles involved in its implementation or execution thereof. Implementation requires knowledge of operations systems and polices including those that relate to resource planning and activity control, quality, plant management, motivation and organisation of people, performance metrics and continuous improvement.

As my course in Operations Management comes to an end it is time for me to analysis all that I have learned in MGTU-315. To reflect on the knowledge I’ve gained from key concepts, and putting them to practical use in analyzing the operations strategy, performance, and the planning and control of our group project. In this essay I will discuss what key concepts and their relationships with various mythologies, along with my thoughts on how they may be applied in real situations at work. As an example I will be using the issues I had my summer in my small business.

The operations management can be defined as the systematic processes which convert inputs in to finished goods or service by adding the value. The operations management is very important in modern days as the competitiveness among the businesses very high. Therefore most of the organizations do have a special functional unit for manage the operational activities of

In this case Boeing faces a number of challenges in determiningthe viability of bringing forth the 7E7 aircraft series. Aircraft manufacturersbringing forth a new product has to take extra care since a miss in this assessment can place a company in a position to fail the result of huge cash outflows required. Boeing faced stiff competition from French based Airbus and had not brought forth a successful new product in recent years. Since the September 11th attacks travel had taken a drop in general and Boeing was making assumptions regarding future needs and opportunities. This included the willingness of travelers to pay 5% more for efficiency and the increase of hub and spoke travel for airlines requiring flexibility in

Operations management is in regard to all operations within the organization responsible for creating goods and services that organizations pass to their customers. This function is at the heart of all organizations, giving the means of achieving their aims and reason for their existence. These activities include: managing purchases, inventory control, quality control, storage and logistics. A great deal of focus in operations is on efficiency and effectiveness of such a process.

2Could e-Enabling create the kind of sustainable advantage that the airplanes used to provide?Boeing was able to utilize its competitive advantage to produce better airplanes at a better price compared to its closest competition. Boeing dominated the market industry and became a global leader by producing cutting edge products that were better quality than the closest competitor. It wasn’t until Airbus started receiving government assistance from European countries that another

The Boeing Company is a global Fortune 500 company and they are America’s largest manufacturing exporter. The Boeing Company was founded in 1916 in Seattle, Washington. Now headquartered in Chicago, Illinois, Boeing has over 100 years of experience in aerospace leadership and innovation. The company supplies commercial jet airliners as well as U.S. and allied government defense equipment to customers in over 150 countries. Boeing represents one of the most diverse, talented and innovative workforces in the world employing more than 140,000 people across the globe in over 65 countries. Boeing’s products and service offerings include commercial jetliners, military aircraft and missiles, satellites, electronic and defense systems, launch systems for space exploration, and advanced information and communication systems.

Operations management (OM) is critical for the successful output of products and services. At the core of OM are efficiency, quality and cost, which should be administered well to generate efficiency at all levels of production (Kaplan & Norton, 2015). But when a company experiences internal or external challenges that impede the execution of the three fundamentals of OM, then the business may experience adverse effects. This is what was experienced by Whittaker’s Chocolate in 2015 when the company’s sales declined due to a drastic increase in the prices of chocolate that reduced the rate of demand (McConnell & Clayton, 2016). For a company that has established a brand that thrives on economical and quality chocolate, the increase in prices reduced the sales. In addition, the lack of communication with the customers added to situation as the prices had been stable for a while. Although the increase in prices is attributed to a more refined taste – through a supply of expensive ingredients – the company would have still maintained the cost and averted declined sales. This divulges an operational problem to do with supply chain and customer relations. This report analyses the operational failures of Whittaker’s Chocolate and provides recommendations for improvement.

In order to succeed in any business we have to be aware of operations management. It is considered as the most important part of the company; it is the part which is responsible for producing goods and providing services. After all, operating a big organization isn’t quite easy and simple, businessmen should know about almost everything related to operations such as quality control, strategic capacity and forecasting. We chose The Cheesecake Factory; a well-known good and service provider here in the UAE as an example of how a business organization operates. The cheesecake Factory is one of the most famous

Low-cost, time-efficient manufacturing of goods is a key feature of a successful production company in today’s competitive global economy. Operations management, often abbreviated in the business world as OM, is defined as “...the set of activities that creates value in the form of goods and services by transforming inputs into outputs (Heizer and Render, p. 4).” Every day, factories take in raw materials and use the labor hours and skills of their employees to transform those same materials into a variety of consumer products,