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Organization Environment: Starbucks vs. The Competition Essay

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ORGANIZATIONAL ENVIRONMENT

Starbucks vs. Competition

Organizational environment is defined as all elements that exist outside the boundary of the organization and have the potential to affect all or part of the organization (Daft, 2009). One organization that has faced environmental factors which required them to change their current organizational strategy, is the Starbucks Corporation.

Starbucks Corporation is considered the top provider of premier coffee products in the world (St. Johns, 2007). Their coffee buyers travel to coffee farms in Latin America, Africa and Asia to select the highest quality Arabica beans (Starbucks Coffee Company, 2011).

Circumstances that brought changes in Starbucks

Starbucks have been …show more content…

McDonalds has also increased its customer service by having its employees add the cream and sugar to the coffee for the customer. This additional service is an attempt to equalize itself to the personal service provided by Starbucks baristas (Dockett, 2008). Dunkin Donuts is trying to recreate the meaning of coffee to the consumer as being a part of their day. With its advertising campaign labeled “America Runs on Dunkin,” Dunkin Donuts is selling the idea that coffee is fuel, rather than a “lifestyle,” as it is marketed to be by Starbucks. It now offers a variety of coffee blends, chai tea, and espresso products (Dockett, 2008).
Why did Starbucks need to change?

The current impact of the industry rivalry force created by the competition between specialty coffee retailers is very high, especially as contrasted to what it was at the time of Starbucks’ rapid expansion twenty years ago. The growth of the industry has slowed while the number of competitors within the industry has increased (Starbucks Strategic Analysis, 2008). Both of these factors have caused this change from weak to strong industry competitiveness. The economies of scale within the specialty coffee industry have increased as the size of the top players has increased (Larson, 2008).

Results of the change

With all of the competition in the coffee industry, Starbucks sets itself apart from all other coffee manufacturers through their ability to brand their products through product

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