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Patient Compliance Report

Satisfactory Essays

I possess the ability to identify patient’s concerns and react accordingly to patient’s needs. As a current MSA I’ve demonstrated this ability in many ways. For example, if a patient approaches me with a question and I’m unable to give them an answer right away I can direct them to the appropriate department. On the other hand, if I’m able to help the patient with their concern (i.e. scheduling an appointment) I will drop what I’m doing at the moment, returning to it later, and assist the patient immediately. I recently had a patient who had a concern regarding an x-ray order that had been put into the database for him by a physician. After going to the x-ray lab the patient was seen and discharged. Following his procedure the patient realized

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