It is already April and I have been interning for 3 months. It has been an eye opening experience. I have learned many things I would not expect to learn. Angry Patient: This past Thursday April 6th, I experienced an angry patient. Thursday at QBEC there are no patients, it is just a day where the staff members catch up on work. A patient came in saying they have an appointment at 9:15 and they do not know the doctors name. My staff member and I then went on the computer and asked for the patient’s date of birth along with their last name. The doctor name did not come up on his record. We explained to him that it is impossible to have an appointment today since no one gets scheduled appointments. The patient started getting angry and then raised his voice and we had to tell him that we would call the doctors to ask them. We found the solution that he was in the wrong office and he just came for a consultation check up from his blood work. The problem in this was that he did not check in with the staff from downstairs on where to go but rather he just came in the office starting a rage. This was a great example of how to calm an unsatisfied patient. This situation lasted 10 minutes. …show more content…
There are many times where I am confused because there are just to many things to keep up with on this system. I notice that there are two screens that are at each staff member desk. The screens are also very large since they work a lot with images from the colonoscopy and other procedures done. I use Amkai majority of my time interning. It gets easier at times then feels like it gets harder when having to use a feature I never
The purpose of the nursing practice field experience is to enhance leadership and research skills; identify shortcomings in policies, procedures or processes; and improve the current processes to ensure optimal patient-centered, healthcare delivery through the use of up-to-date evidence-based resources.
Please use this template to answer the questions below in essay format. The minimum word count for the three questions of Part 1 is 300 words total (or 100 words per question). A reference citation is required.
There are different types of technology that is used by medical assistants which also depends on which type of office one is working in. If it is an administrative medical assistant they will use the computer, a fax machine, printer, the telephone if they are mainly in the office. If it is a clinical medical assistant then they will be more than likely working in a medical setting. In the process of checking a patient’s blood pressure they will use an electronic blood pressure monitor if a manual one is not at their disposal. Another piece of equipment that a medical assistant may use would be a high frequency ultrasound machine. They will also use electrocardiograph equipment to check a patient’s heartbeat pattern. Clinical medical assistants
Medical assistants is a medical support professional that performs a variety of tasks to assist physicians in providing patient care, while ensuring that clinics run smoothly. Medical assistants are responsible for performing both clinical and administrative duties. On the clinical side, medical assistance is needed for patient care, maintaining medical records, taking blood, checking blood pressure, and checking any vital signs from patient when updating medical history. On the administrative side, medical assistants are responsible for answering telephones, scheduling appointments, filing medical records and charts, billing, and medical insurance. There are several other important tasks that a medical assistant must perform such as prepare
Journey’s intake unit completes all initial assessment to assess client for different level of care and accurately assign them to the most appropriate unit. The different level of care ranged from intensive inpatient care unit to medication only. As a practicum student, I worked in the outpatient services unit. The assessment was completed via an online program with an intake staff and the client, usually a week or two before the first scheduled appointment with a clinician. Therefore, once a client is assigned to me, I have access to review their file. The assessment are usually completed in a brief model format, and as the clinician assigned to work with a client, I am expected to use the first two sessions of therapy
The apparel requirements for a medical assistant are scrubs and closed toed shoes. “The majority of medical assistant positions require you to wear scrubs” (Career Gear). Scrubs are loose fitting, the top is short sleeved and the pants have drawstrings to adjust at the waist. Scrubs are required in this field because they are comfortable and are professional looking. Wearing scrubs as a uniform helps patients identify you at the workplace and can help employees feel equal to one another. “The most important aspects of footwear for medical assistants are comfort and safety” (Career Gear). Medical assistants are usually on their feet all day so it is important for them to wear comfortable shoes to avoid future back and plantar issues. Safety
Physician Assistants, or PA’s, work directly under the supervision and guidance of other medical professionals, such as physicians or surgeons. Their work includes mainly examining, diagnosing, and treating patients. PA’s typically review the medical history of patients, order tests to diagnose illnesses (such as x-rays and blood tests) and then interpret the results, make a diagnosis and then provide some sort of treatment (such as a cast or sutures), give information and advice to patients and their families, and prescribe medicine when needed. Furthermore, PA’s can work in any area of medicine, including family care, psychiatry, emergency medicine, or elsewhere. PA’s are highly qualified to take care of
A university of phoenix student conducted an interview with Kelli Flack who has an LPN working on her BSN. Kelli works at Family Health Care of Siouxland. Just a brief background on Kelli, she has been an LPN for 7 years. She received her LPN through Morningside College.
A couple of years ago, my mom got a bellybutton pain in her lower-right side of the abdomen. It was an intense pain which moved all around her belly. She decided to ignore the pain, thinking it could be something temporary. Days went through and nothing could relieve the discomfort she felt. My dad decided to take her to a private doctor right away. The doctor had her do some blood tests accompanied by some others. When the results were ready the doctor asked us to take mom immediately to the hospital. He said something related to surgery and I lose control on myself. We had never been as scared of surgery as this day. We knew this kind of surgery was not as risky as others. The problem was hospitals in Honduras. Doctors back then did not care about the patient. Patients in the hospitals would get their wounds infected and they would die. I lacked trust in the abilities of the doctors. Not because they missed the knowledge required in doing this, but their interest in the patient was none. They knew the government was going to pay them either way. Therefore, they mistreated some patients. My mom received a
The field of healthcare administration is growing at a steady pace to bring about efficient service to all the patients (Harris, 2015). Currently, many specialists have emerged to ensure good health to all individuals at affordable rates. For instance, there is the healthcare documentation specialist, formally known as medical transcriptionists, who are highly-skilled health personnel, dealing with the process of transcribing, verifying, or converting spoken (voice-recorded reports) as dictated by a healthcare professional (Skurka, 2017). The prepared report henceforth becomes part of the permanent health record or history of the patient that can be used in future reference.
I would like to pursue my career in medical office support. In this particular job you do not need a lot of education but you would need a completion of a medical office support class. I have to help people when they first enter the hospital. I am the first person to greet the patients once they enter the hospital. While you are working in the hospital you can’t give out a patient name. However, you have to have your license in order to work with the file papers.
Throughout the interview, Xavier’s mother answered the majority of the questions and expressed the difficulties she faces daily while taking care of her son. She also talks about the process of receiving the diagnosis of ASD, as well as a previous diagnosis that was incorrect. Xavier’s mother first noticed something different while comparing his development, mainly his speech, to that of her nephew who was around the same age as her son. She claims that he wasn’t talking at all at the age of 1 ½ and that concerned her. Xavier’s doctor said his speech was probably delayed and suggested a speech therapist as early intervention. His mother claims that he didn’t outwardly appear Autistic to her because he wasn’t withdrawn. She also claims that
Patient centered care is an important Future Nursing Core Competency that allows the best approach in providing care. Using strategies tailored to each individual patient can be almost expected from the patient and their family (Hood, 2014, p. 409). Patient centered care is an important aspect in the profession of nursing, and in achieving understanding. By incorporating this into everyday practice it allows the patient a better understanding of their diagnosis and instill compliance.
A nurse-patient collaboration experience I encountered stood during my junior year of high school. At the time, my mother was incarcerated and I suffered from constant anxiety and depression.Two attributes of collaboration that occurred in this exchange included communication and teamwork. Communication enntailed three components - silence, remaining neutral, and acknowledgment of emotions. Silence sanctioned me time to truly consider what I needed, and to decide what emotions to share. As I expressed my concerns, the nurse remained neutral in her judgements - giving me options, without pressuring me towards choosing what she considered to be the best choice.Throughout the conversation, the nurse did not focus on lecturing me, but rather
The nurse manager I selected to interview is a Baccalaureate degree nurse and has attended several in-house training sessions related to her position within the hospital. She attended Lenoir Rhyne University to obtain her BSN and has been employed with the institution for 13 years and has been in nursing for nearly 20 years. She is currently certified as a Certified Emergency Nurse (CEN) and is also a Sexual Assault Nurse Examiner. The Hospital that she is employed with is a private hospital she manages a 15 bed emergency department and 6 bed express care facility, which also holds several involuntary commitments for several hours at a time waiting on placement.