At my previous job, I worked as a Technical Support Trainer for a large cell phone company in a call center environment. I would train new hire classes how to support the Android operating system for our brand. I also trained our level two advanced technical support team. I provided them with the information, training, and resources needed before they started taking technical support phone calls. I loved training. I loved interacting with the class and getting to know everyone. I enjoyed when we would launch a new phone with a new operating system and then had to train all of the employees on the updated information. I liked following a training schedule because I was able to plan all of the lessons and decided on what structure we were going to follow for the day and week. My sequence applies to the lesson …show more content…
I would go from working at 6am-2:30 pm for one class to 3pm-12 am for the next. I was given very little notice for my upcoming classes. Some as short as the day of or a day before. I hated this. I had over 30 different schedule changes in two years as a trainer. My health was awful, and my morale was low because my personal life was effected by my drastic schedules and schedule changes. I would say this is mainly from my sequence pattern because I wasn’t given enough information about my schedules and it bothered me. I didn’t like writing students up for disciplinary problems and having to let someone go. Writing up individuals would also be from sequence and a little bit of precision due to follow up’s on previous discussions and write up’s. I had a difficult time working with the other trainer as well. My small amount of technical reasoning would show during my moments with them. They would bombard me with information or meeting details when I was on break or lunch. I didn’t want to work with them. I wanted to work by myself and be with my class, not another trainer. I liked working by myself in that
During the training, the new employees will learn a wide array skills and tips to create the loyalty and expectations our organization has. This will be done by learning interpersonal skills, adaptability, communication skills and professionalism. These skills will help them when they are interacting on the phone or in-person with customers. Not only does the training allows our employees to provide better service, it also allows them the opportunity to learn and grow at the same time. When the employees attend training, they
The Job that I would love to have after I graduate college is becoming a therapist. I want
I believe that everyone has an experience of when they have encouraged some’s hear, as well as having an experience in which someone has encouraged their heart. For me, I believe the most recent time in which I have encouraged someone’s heart was when I was sponsoring a new lieutenant during training. They were struggling through some portions of it, so I took an afternoon and I taught him some of the techniques that I have learned from working on console. I believe taking the extra time to help him out gave him the encouragement he needed to succeed in the training program.
I started working for Grand Rapids Community College as one of their student employees, not too long ago I was assigned to the Lakeshore campus at the Midtown Center, the campus had very few employees, and so the responsibility of training the new employees was designated to me. It was the most challenging task that I have ever encounter, because I felt that I was not fully train for the position. Despite that I knew the basics of what they needed to know on their first day. I know they need to be familiar with their surroundings, as well as, how to answer questions properly, and how to handle different technology devices.
Jim Penn is a Physical Therapy Assistant at Medina Regional Hospital in Hondo Texas. My interview with him was extremely helpful in getting information on Assistant Physical Therapists. Prior to this interview I was interested in becoming either a Physical Therapist or an Assistant Physical therapist, however I did not have a lot of knowledge regarding the Assistant position. Jim Penn helped explain the career field and gave a lot of insight to what I should expect regarding schooling and the day to day in the field. I will hopefully be spending a few days this summer shadowing him and the Pediatric Physical Therapist on Staff at Medina Regional.
Hi, I was posting an AP Spanish tutorial and learned that the Humanities team has added a link under the Teacher Resources TOC> Teacher Resources > My Pearson Training. We now have an inconsistent user experience within Realize on how teachers find MPT. Also, My Pearson Training is incorrectly listed; it's My Pearson Training, not myPearson Training.
Set Up- Since my communication with my supervising teacher wasn’t as strong as it should have been, I didn’t get much time to set up with my lesson. I didn’t know when in the lesson I was going to be teaching, so I was kind of thrown into it. My cooperating teacher gave me a group of students before I set up my lesson. So, I had to set up while entertaining children. I think this made me feel rushed and not as
In the fifth grade at Britton Elementary we had a ballroom class disguised as a mentoring program. Not only did we learn how to salsa and waltz but we also learned how to respect and take in leadership. The guys had to come to the girl and ask her the proper way to dance and the girl had to politely say yes. This is how we started class everyday. In December of 2008 we performed at Rose State College and had a wonderful time.
Today I wrote this letter to introduce myself to you for the purpose of improving our collaboration during this semester. As a first son and a fifth child in the family, I’ve received many loves from my parents and my four older sisters. My family migrated from Vietnam to the United States five years ago and carried our new hopes and dreams to this place. I was having a tough time in maintaining my native language and learning English at the same time. I don’t have any interest in reading books because I‘ve never really enjoy any book that I’ve read in the past, or just because I haven’t read as much book as i thought I did. My goal for this year is to past every classes with an A. The reason is I don’t want to lose my financial aid, and
My ultimate goal for this year’s 10th grade project was to improve my technological literacy. The initial project was to learn how to create an iOS app in Xcode using Swift 4 as the programming language. I created a simplistic “homework app” designed to notify a student about missing and upcoming assignments as well as tests and quizzes. A simulator was created for the app in Xcode and ran it successfully on my computer. Additionally, I wanted the app to include other features i.e., adding classes, having personal reminders, and notifications. Creating additional features and push notifications created errors. One of the problems was not being able to correctly set up push notifications; when I created a code to allow the user to select the time they wanted to receive their notifications, the notification would not
It took me a good twenty minutes of washing my face to reach the point where I no longer resembled a bleeding smurf. I stood at the ugly orange sink in the bathhouse scrubbing the red and blue face paint off, the hand soap burning my pores. It was a beautiful August night; my co-counselor was watching our campers back at the cabin as they went to bed. We played a game called “Goldie Rush” earlier that evening. We ran around the campgrounds in search of “gold” and whichever team returned with the most gold would win. For whatever reason it seemed like the game needed a little more, that being having our faces painted by our campers.
A good story is intricate yet simple. Harsh yet subtle, bold yet restrained. A good story doesn’t sound like a story, it feels like a memory of your own life. Storytelling is the best form of communication, the best way to relate.
Develop others; during my pass 12 years at the 201st Regiment (MF) RTI I have the privilege of mentorship, counsel, coach, and prepare Soldiers for future situation by train them what right looks like. Moreover groom the future leaders of the Army National Guard for positions of increased responsibility. Recently I volunteered to support the State Quota Source Manager Workshop and facilitating the TASS Training Management Life Cycle to all MSC’s and separate unit Full Time Support Personnel, Operations and Training community, as part of my commitment as a
Training and development provide employees the skills and knowledge to keep up with the company’s changes and growth. It can also help to develop and improve the corporate culture, its efficiency and its effectiveness; and helps in creating the learning culture within the company.
When analyzing the performance data from the employee surveys the Human Resources department provided, we found most employees are not happy coming to work on a daily basis. We further reviewed the data from the Workforce Administration team and found there was a major need for attendance incentives to reduce absenteeism. Furthermore, we reviewed the data provided by the root cause analysts and identified through the customer surveys that the customers were not happy with the overall service provided by the employees. Different people have different needs and learn at different speeds. The best approach to try and captivate everyone is giving the big picture in the beginning of the class. After giving the big picture, the trainees will get a play by play, broken down in segments on each piece that is being covered in the training environment. Going