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Process Improvement Plan

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C. FMEA Failure modes and effects analysis (FMEA) is a systematic method to evaluate process improvement plans. The purpose of the FMEA is to identify ways the plan might fail and what impact the failure would have on the process. In the scenario of the task, the hospital had a moderate sedation policy that was not followed and this resulted in the death of Mr. B. The process improvement plan for this sentinel event involves a policy change to the moderate sedation policy that includes the use of a checklist with a time-out component. The FMEA for this process improvement plan will evaluate the use of the checklist since it contains all elements of the new policy with-in the procedure checklist. A team will be chosen for the FMEA that …show more content…

In review of the likelihood of occurrence, the team determined the risk to be a 5 and efforts to reduce this were discussed. Some team members were concerned that increased time would be involved in the use of the checklist and that during emergencies this might be eliminated. The team decided to use simulated trials with the process and this revealed that the process did not require extra time, actually it improved the process and required less time for documentation. This evidence was shared with the staff when the plan was finalized. The team determined detection was not an issue because there was a process in place to audit all procedures. The severity score was listed at 10 which indicates its potential for severe harm or death if this process was not followed. The team decided to include education on this new process as well as provide support for the staff. Plans for this process include an extensive education for super users on each unit to provide extra support to the staff during the implementation of this new process. A large education bulletin board outlining all steps in the use of the checklist will be placed on each unit using moderate sedation. The team will use FMEA to re-evaluate the process in one month with the goal of reducing the RPN by 50% from the original score (IHI, …show more content…

The Institute for Healthcare Improvement (IHI) website provides the resources the team needs to test this process. The team knows the process will improve the safety of procedures, they are not sure if the checklist fits well into the work flow of procedures and are unsure if the checklist will be used as intended. A decision is made to use the Plan Do Study Act (PDSA) cycle to test the use of the checklist. IHI’s Model for Improvement focuses on three areas: aim, measures, and changes. The aim or the goal is assuring the checklist is used for every procedure. The team decides to test in the Interventional Radiology (IR) department to evaluate the use of the checklist. For one month IR will use the checklist on all procedures requiring moderate sedation. After the trial, the staff in this department will participate in an evaluation of their experiences with the checklist use. The team will reconvene to address any issues found during the trial and make improvements as needed (Lloyd, Murray &Provost,

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