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Project Management

Decent Essays

This is a three part assignment. Be sure to complete all three parts. Part 1: Search the internet for the term "IT outsourcing". Find at least two articles that discuss outsourcing, whether beneficial or controversial. Summarize the articles and answer the following questions in a two to three page paper: •What are the main types of good and services being outsourced? •Why are the organizations in the articles choosing to outsource? •Have the organizations in your articles benefited from outsourcing? Why or why not? Help desk and desktop support, call center operations, data center, Web/e-commerce systems and application development, testing, and production support are some of the major services that are being outsourced. …show more content…

There are five key elements to an effective sourcing proposal. 1. Assess how your organization currently buys the items 2. Assess the supply market. 3. Analyze prices and costs. 4. Armed with the information on what organization currently buys, the price should pay based on cost analysis and an understanding of the supply market. 5. The final element is to go to market with tender and possible negotiations around the product range, prices and service levels. Proposals will be evaluated on many criteria deemed to be in the University's best interests, including, but not limited to: a) Outright purchase price for Laptops and any other hardware configurations detailed on the proposal form (pricing sheets) for one-year of estimated quantities; b) Ability to meet delivery times, the quality and stability of components, model selection that meets the requirements (laptop, netbook, tablet, etc.); c) Bidder’s ability to provide additional services/support (help desk, asset recovery programs, maintenance (3 and 4-year warranties), Customer Satisfaction—list of services (both depth and breadth of services) with references and proposed implementation plan/value add effort proposed by the vendor; d) Vendor’s trade-in program. e) Financial stability of company – strength and reputation of company, i.e. financials / breadth

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