Social Responsive Communication Analysis

Unit 3.3.1 – How communication with children and young people differs across different age ranges and stages of development

When communicating with adults, it is good to show them that you are not just attentive to hear, but are willing to understand their view and perceptions. The adult needs to feel that they are not demeaned but are upheld. It is important to show the person that they are not outdated but are very much informed, and what you are communicating with them is just an addition to what they

Later in time, I had to contacted Verizon Wireless about the errors on the billing invoice, as I was charged three times than normal amount I paid monthly. Their interactions were showing the intention that they care about me as the customer and to ensure that I will be satisfied with the result of the call. The customer representative had to get a manager involved in this situation to get it resolved. Meanwhile, the representative put me on the hold to ensure that they got the right manager who have the ability to get this situation resolved on the line instead of just transfer me to a different department or representative. This shows that a representative is valuing the customer’s time like my time by taking the time to track down to the bottom of the situation instead transfer me to another representative and then advance in the line query of the customers. I was able to

One of the most emotionally significant situations that happened to me was, finding out that my youngest son and another football team mate got into an altercation during a football practice. I arrived to pick up my son and found the coach speaking to him and another boy on the field. This conversation lasted at least 10 minutes so I knew that something must have happened. After the talk with the coach, my son came over to me in tears. I immediately felt protective of my son because he was obviously hurting. I asked him to tell me what had happened, but he was very overcome with emotion and unable to speak. I immediately felt anger that someone might have hurt my child either verbally or physically. My initial anger was at the coach, feeling

In my line of work, communication is important. As a healthcare professional whatever information I choose to communicate must be clear and precise since a miscommunication could potentially harm a patient. This event occurred just a few days ago at work; I had a patient on a mechanical ventilator with an extensive medical history that included end-stage renal disease (ESRD). He was in the ICU on CRRT, which is a bedside dialysis. I immediately noticed that he was breathing very fast which caused a drastic drop in his CO2 levels. I expressed my concerns to the patient’s nurse as well as my supervisor on that night. We tried brainstorming, and my supervisor finally said “just drop it to 8.” Since the patient was breathing fast, and the way to

In June 2012, standing at Parade Rest in front of my supervisor, I had to explain myself for making another soldier feel belittled. Staff Sergeant Waschler, the Treatment Noncommissioned Officer, criticized my interpersonal skills due to the teaching method I used to explain patient assessments and documentation to a fellow soldier. Besides remorse, a plethora of emotions beleaguered my mind including fear, surprise, and guilt during this encounter. Perplexed by all of this, I felt absolute regret since I had no intention of making the soldier feel disparaged. Staff Sergeant Waschler dismissed the soldier and explained to me that my teaching methods may not work effectively on every person and therefore a teacher must adjust their interpersonal

Competency area number three i feel is where i have developed a lot of my strengths. Through out the semester i have built rapport and engage clients in a collaborative and respectful helping relationships. I have done this by just helping the students everyday that I am here with their home work. I use uses effective interpersonal communication and SSW skills ( ex. empathy, active and reflective listening skills etc.) to develop rapport/engage and understand the clientele concerns, needs and perceptions of the difficulties

Every day I face obstacles in communication and especially when trying to effectively express my emotions. My two year old has a heart condition. That means strict schedule, making sure she does not exert too much energy, or get overly hot. All these things can affect her heart rate. While some of my friends and family understand our strict schedule of nap time and bed time along with other restrictions others do not. I have had to explain why these conditions are set and why it is so important to keep with them. It is not because of what I want but it is protecting my daughter’s best interest. I sometimes get emotional and overwhelmed when they just keep pushing. However, after explaining all the reasons why we need to keep to our schedule people are a little more understanding.

Every day, communication continues to evolve and find new mediums for its transportation. With the technological advances in our global community, we have been able to revolutionize not only our lives, but our work places as well. For instance, the electronic mailing system, also known as e-mail, provides an amazing manner of transporting communication digitally in our daily personal and business-related lives.

There are two communication breakdowns as regard about the Age generation and the Noise environment in the background is very disturbing. As of age generation, sometime, when socialize with younger adult, it can cause different misunderstood communication. For instance, sometime, my daughter and I have a communication and we sometime we misunderstand each other whether we use SIM/COM or

It is noticed how one’s intrapersonal communication can impact their interpersonal communication. This can be experienced throughout many aspects and specific examples of ones self communication and communication with others, which can be expressed through experiences in lab seminar as well as personal experiences. Firstly, this is seen throughout my own self as I compare myself to others, and feel as if I am always the inferior. Secondly, my ability to grow from a closed off, shy individual to a more open, outgoing person has impacted my communication with others tremendously. Thirdly, my ability to empathize with people is my area of strength and listening, as well as maintaining eye contact, are areas I need to improve on. Lastly, when

Strategies in communication are needed to receive the best possible outcome for ourselves and those around us. Effective communication is a person’s ability to adjust their strategies to suit the uniqueness of the situation and person they are communicating with. “Those who behave assertively are acknowledging both their rights as individuals and the rights of other people.” (Dwyer 2013, 55)

I recently had an experience dealing with Bureaucratic bounce. I called the at&t customer care to get an issue resolved regarding my bill. First problem with the agent was that I couldn’t understand him due to his accent in his voice, second when I was trying to explain the problem he was having a hard time understand me, and kept cutting me off, third after going back and forward with him for about 10 minutes. He offered to transfer me to someone else, because he didn’t know how to take the charge off the bill. I became very frustrated because I felt as if this could have all been avoided if he would have taken the time out to listen to me at the beginning of the call. I became upset and ended up closing my account.

Interpersonal communication greatly enhances the ability to realize your optimum performance. The interpersonal communication skills of listening, questioning and feedback are crucial to excel in the discipline/field of the arts. By applying these skills on and off the set, behind the camera and in front of it, the benefits are plentiful; when these skills are utilized each party’s, feeling are acknowledged, as such respect is conveyed. The acknowledgment and discussion with variation in thoughts, opinions and knowledge can induce the river of creativity to flow fluidly, the current of an idea to evolve into a greater inspiration of imagination or allow and encourage the opportune knowledge to revel in a deeper understanding of the depicted

Communication is a key ingredient of development and social life. Satell (2015) posits that communication is the modern-day’s most important skill. Like other aspects of personal development such as self-awareness, acquisition of effective communication skills is a long-term process. Also, communication refers to the art of conveying our thoughts, feelings and ideas to others through a medium. Flashing back to my younger years informs me that I have continuously acquired excellent communication skills with time and practice. This is evidenced by my improved interpersonal relationships with my friends, classmates and family members as well as strangers.