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Starbuck’s Strategy and Internal Initiatives to Return to Profitable Growth

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Case Summary
In 1971, three academics, Jerry Baldwin, Zev Sigler, and Gordon Bowker, opened Starbucks Coffee, Team, and Spice in Seattle, Washington. They were inspired by the success of Peet’s Coffee and Tea in Berkeley, California. However, they focused on selling high-quality whole beans and coffee products, making the store was consistently profitable. By 1980, Starbucks had four locations in the Seattle area. In 1981, Howard Schultz, vice president and general manager of U.S. operations for a Swedish maker of coffee and kitchen equipment, visited Starbucks and was immediately enamored by the business philosophy and opportunity. For over a year Schultz pressed for a position at Starbucks and was finally hired in September 1982. …show more content…

 Provide free WiFi, great music, great service, and a warm atmosphere o Human Resource Management o Goodwill among consumers due to Social Responsibly Initiatives
 Their stores are community friendly, focused on recycling and reducing waste. o Diverse Product Mix o Use of Technology: Starbucks App o Customer base loyalty: Starbucks Rewards programs and Starbucks Card

• Weaknesses: o Premium Prices o Self-Cannibalization through overcrowding o Overdependence in the United States market o Negative Publicity
• Opportunities: o Expansion into Emerging Markets o Expanding product mix and offerings o Expansion of retail operations o Technological advances stores as technology advances. o Brand extension
• Threats: o Increased Competition o Rising prices of coffee beans and dairy products o Market saturation in developed countries o Developed countries economy o Shifting consumer tastes and lifestyle choices
Starbucks Financial Performance After looking at the financials of the company in its Fiscal 2013 Annual Report, many key ratios have increased and decreased from 2008 to 2013. For example, the revenue growth of the company has experience a drop of 5.9% during the 2008 and 2009 economic downturn. However, Starbucks Corporation posted a healthy revenue growth with a growth of 13.7% in 2012 and revenues of $14.9 billion for 2013. The operating income margins have increase

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